Food Safety Quality
Resume:
Moustafa Mahmoud
QHSE Specialist
Farwanyia, Kuwait
****.********@*****.***
QHSE Specialist with 6 years of experience in F&B, managing QMS, FSMS, EMS, HSMS with a quite good experience in training and auditing, seeking for a chance to help organizations in establishing and maintaining these systems and conducting the related training. QHSE Officer, Tariq Alghanim Catering Company
(Sodexo Kuwait), 13/1/2019 – currently
Managing the QMS, FSMS, HSMS and EMS in the healthcare sector (hospitals Kitchens) which reflected in the continual improvement in the Health Care sector in Tariq Alghanim company and achieved the highest quality of service.
Conducting internal audits, inspections and supplier audits to ensure system compliance which reflected in reducing the customer complaints and effective cooperation between the stack holders.
Conducting the needed training in terms of Food Safety and Health & Safety to improve the staff awareness and performance which increased the customer satisfaction. Quality Control Coordinator, Colpop Restaurants, Kuwait, 31/1/2018 – 12/1/2019.
Establish and manage the integrated management system
(FSMS & QMS), created an effective process control.
Process follow up in all outlets, conducting on job trainings which reduced the customer complaints.
Conducting site inspections and supplier audits to ensure the compliance.
WORKING EXPERIENCE
PROFILE
Created a Quality matrix showing the specifications of the raw and the end products to increase the customer
satisfaction.
Quality Control Supervisor, Americana Cake in Kuwait, 31/1/2016 – 31/1/2018
Daily inspection for the production process creating an effective verification way.
Conducting inspection of raw materials which increase the supplier awareness in terms of Food Safety and our requirements and be more committed to deliver the raw materials as per our requirements.
conducting regular trainings on Food Safety which increased the personal hygiene and GMP level in the factory.
Quality Assurance Supervisor,
TOP Control 7/2014 –
10/2015
Create the work plans making the work organized and saved the staff time.
Maintaining the MSDS of the used pesticides which made the staff safer when handling such chemicals, and made the clients trusted our service more.
Handling customer complaints by conducting investigations and find the root cause then take the corrective and preventive action then communicated with the clients officially which increased the client satisfaction. EDUCATION
B.Sc. Agriculture, 2012
Ain Shams University, Faculty of Agriculture,
English section Organic Farming
B.Sc Agriculture, 2011
Palermo University, Faculty of Agriculture,
English section Organic Farming and Quality
Management.
SKILLS
EDUCATION
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Minitab
English
Arabic (Native)
Italian
Conducting Training
I am Scout Unit Leader since 2009, and certified as a Scout Unit Leader in 6/2012 from the Central Scout Federation.
I worked as a volunteer at Centro Astali in Palermo, in the period from 6/10/2010 to 6/12/2010.
Certified Rescuer from the International Lifesaving Federation in 1/2016.
Training the Trainers Introductory Crash Course from IBCT on 14/4/2020
Lead Six Sigma Yellow Belt form Anexas Europe on 7/3/2020 (Certificate no. YBDL070320/1552/48).
HABC level 2 award in Health & Safety in the work place
(Highfeild certificate HS 1612636), on 15/7/2019.
IOSH Managing Safely in the period from 13/5/2019 to 15/5/2019.
HABC level 3 Award in Food Safety in Catering (Highfeild certificate FS1920928), on 17/4/2019.
HABC level 2 International Award in Emergency First Aid at work (Highfeild certificate FA1507796), on 8/5/2019.
ISO 9001:2015 Lead Auditor (CQI IRCA certificate
“230918/QMS8603”), on 10/10/2018
ISO 22000:2005 Lead Auditor (CQI IRCA certificate
" IQ – LA2284"), in the period from 16 – 20 /7/2017. Finished the 2018 version in 4/2020.
ACTIVITIES
Courses
HABC Level 3 Award in Supervising HACCP for Catering ( Highfeild certificate " HAC1504998"), on 23/8/2017.
Diploma in Food Safety (Online study from Alison) on 21/5/2016
HACCP course by The American Hotel & Lodging Educational Institution (42 hours), in November 2014.
Training at Milky's farm (dairy cows) (1/5/2013 to 4/6/2013).
Food safety and customer protection training at Ain Shams University (26/8/2012 to 30/9/2012).
PMP course (project management professional).
HR course (1/5/2011 to 15/7/2011) 35 hours.
Business Administration course, (1/5/2011 to 15/7/2011) 35 hours.
Marketing course, (1/5/2011 to 15/7/2011) 35 hours.
Training at Villa Dafne farm In Italy, on animal production
“cows & sheep", cheese making and marketing, (25/12/2010 to 10/1/2011).
Italian course at Palermo University (300 hours).
Mr. Ahmed Zaki, GM Colpop Restaurants) +965-*********
Prof. Ahmed Alaraby: +20-101******* – +20-101*******
Dr. Gabriele Tornambe (Thesis tutor): +39-388*******
Villa Dafne: www.villadafne.it
Centro Astali: https://centroastalli.it/
Documents are available upon request
REFERENCES
Contact this candidate