Customer Care Front Office

CURRICULUM VITAE

Full Name - Akshay chandrakant menkudle

Add -7/8 pragati nagar,chickenghar Kalyan (w)

Phone no -900-***-****

Email id - ******************@*****.***

CAREER OBJECTIVE

To obtain a position that will enableme to use my strong organization skill,education

background andability to work well with people.

Professional Experience

Fortune Park Lake City Thane( ITC Ltd )

1st Ranking by ITC Hotel in thane having well appointed 34 Rooms and suites, 2 Luxury restaurants having pure vegetarian and Non Vegetarian option and the open view Swimming pool.( Terrace )

Designation : Customer care executive (15 may 2017 – 16 jun 2020)

• Satya Sai Platinum Covid Hospital

Designation : Customer care executive / Billing assistant ( 22 jun 2020 - Present )

Duties And Responsibilities

Greet and attend to patients in person and over the phone.

To explain to the patients about the locations and facilities available in the.hospitals to enable and help them to select the appropriate place to take treatment.

Solving patients and their relatives query.

Create effective treatment plans that include counseling, medication, or other services.

Professionally assist doctors, staff, visitors and patients.

To receive counselling regarding the estimated cost of the treatment and payment schedule at the time of admission.

Daily bill updation

Handling cash

Maintaining daily records

Educational Qualification:

2014 - 2015 – H.S.C from Maharashtra board

2012 - 2013 – S.S.C from Maharashtra board

Professional Qualification:

2016 – 2017 - B.s.c in hospitality studies from Mumbai university

Computer skills:

MS office – word, excel, power point, outlook and internet concept.

Industrial trainning :

The park hotel,

Belapur, Navi mumbai

(Food & beverage service,housekeeping,

Front office, kitchen).

STRENGTHS

●Maintaining good communication with the other departments.

●Quick learner.

●Try to be perfect at work assigned to me.

●Confident and organized.

Hobbies/Interests

1.Cricket

2.Drawing, painting, photography.

3. Social networking, listening songs .

DECLARATION

I hereby assigned the following details is true in the said resume.

Yours faithfully,

Akshay Chandrakant Menkudle

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