Sales Representative Customer Service
Resume:
SPHUMELELE
Customer Relations Officer
********@*****.***
OBJECTIVE
I am an experienced administration professional with skills in customer service, consumer relationship management as well as call centre experience. I am seeking to join your dynamic team in order to contribute to the success and growth of your company as well to advance my skills and knowledge within the business. My computer skills are excellent with profound knowledge of Word, Excell and sound experience in using Pastel. Other computer skills include use of the POS system.
I am knowledgeable in accounting, marketing, production management as well as business administration. I sincerely look forward to join your company and ensuring that my skills work effectively and efficiently in advancing your business. PERSONAL
INFORMATION
Name : Sphumelele
Father Name : Maduma
Phone No : 068-***-****
Email : ********@*****.***
Address : 1 Robin Road, Dundee, 3000
NIC Number : 940**********
Date of Birth : 24/01/1994
Nationality : South African
EDUCATION NDip Management from Durban University of Technology Starting Year : 2012
Completion Year :
Marks obtained 78 out of 100
National Senior Cert from Dundee High School
Starting Year :
Completion Year : 2011
Marks obtained B out of 100
SKILLS
Excellent communication skills
Consumer relationship management
Computer skills including Word, Excell and Pastel
POS advanced skills
Multi lingual( English, isiZulu, Afrikaans, isiXhosa) Attention to detail
Basic Financial Accounting and administration
EXPERIENCE Company : Simunye Milling
Title : Customer Relations Officer
Description : Liason between clients and company. Helping clients with orders, invoicing, working out delivery schedule, payments as well as build and maintain positive relations and feedback through professional, timely customer service.
City : Dundee
Country : South Africa
Start Date : 02/02/2017
End Date : 15/02/2019
Company : The Unlimited
Title : Call Centre Sales Agent
Description : Cold calling customers to sell insurance products as well maintained trusting relationships with cutomers.
City : Pietermaritzburg
Country : South Africa
Start Date : 2014/04
End Date : 2015/02
Company : Talana Museum
Title : Receptionist
Description : Welcoming visitors and tourists into the museum. Handling visitor's querries and taking payments for viewings as well bookings of the venue.
City : Dundee
Country : South Africa
Start Date : 2019/06
End Date : 2019/12
Company : Old Mutual
Title : Sales Representative
Description : Obtaining new clients through sales of various Old Mutual policies
City : Pietermaritzburg
Country : South Africa
Start Date : 2016/03
End Date : 2016/11
HOBBIES
Reading, Researching
LANGUAGES
English, isiZulu, Afrikaans, isiXhosa
ACHIEVEMENTS
2012 DUT Bursary for Undergraduate students
Member of the Dundee Tourism Board
PROJECT Name : Dundee Street Market
Description : A street market that takes place during the day and gives local Dundee entrepreneurs a free stall in order to showcase their talents, sell their products and make new business connections through exposure. REFERENCES Name : Samu Zuma
Organization : Simunye Milling
Contact Number : 034*******
City : Dundee
Name : Thobani Mathe
Organization : Old Mutual Franchise
Contact Number : 067*******
City : Pietermaritzburg
Name : Bradley Archery
Organization : Simunye Milling
Contact Number : 066*******
City : Dundee
Contact this candidate