Back Office Service

RESUME

Ashesh Bhaduri

**, *.*.*** **** Monirampur

Barrackpure 24Pgs (N).

CONTACT NO: - 983*******

E-MAIL ID: - ******.*******@*****.***

CAREER OBJECTIVE

A motivated and results-focused to the organisation, seeking an opportunity to utilize my skills, and education to contribute to employer objectives, profitability, and success with a company offering potential for challenge and growth.

Career Summary

Process Associate with overall 7 years 6 months of in-depth experience of query handling, Invoicing billing, back-end operation and

service request in the Business Processing Outsourcing (BPO).

Worked with different projects under ERU domains and achieved defined goals set by Clients as well as Projects.

Areas of Expertise

BPS Energy Resource Utility Domain with SAP.

Case Processing and Executing Transaction Flows In Mainly SAP CRM.

Back office Billing, releasing out-shot, reversing reads and reenter from I doc.

Back office Processing with reads and billing of the customers A/C.

Invoicing Billing Process.

Roles and Responsibilities

Current Role : BPS Senior Business Processing Services

ACADEMIC QUALIFICATIONS

Name of Exam

Board/ Council/ University

Year of Passing

Division / Class

Madhyamik

NIOS

2003

2nd

Higher Secondary

CBSE

2005

2nd

Bachelor of Business Administration (BBA) Hons

WBUT

2008

1ST

PROFESSIONAL EXPERIENCES

ORGANIZATION DETAILS : Process Associate in Teleperformance

DURATION:. 22nd October 2019 to 16th Agust 2020

DESIGNATION:. Associate Grade I ( 503891 )

ORGANIZATION DETAILS : Senior Process Associate in WIPRO

DURATION:. 21st May 2015 to 28th September 2018

DESIGNATION: Sr. Associate, B1 ( 675101)

ORGANIZATION DETAILS: Senior Process Associate in TATA CONSULTANCY SERVICE

DURATION: 21st May 2010 to 8th August 2014.

DESIGNATION: BPO 2 (709855)

ORGANIZATION DETAILS: FIRST SOURCE (VODAFONE PROCESS)

DURATION: 04th June 2009 to 26 April 2010

DESIGNATION: CSA

ORGANIZATION DETAILS: BHOLANANDA NATIONAL VIDYALAYA

DURATION: 01th September 2008 to 31th May 2009

DESIGNATION: Computer Instructor

TECHNICAL PROFILE

Operating Systems : Windows 98, XP, Window 7

Office Packages : Good in Excel, Office, Word etc.

Other suites : Internet & E-mail operations.

PERSONAL DETAILS

Permanent Address: - 29, B.N.Roy Road Monirampore Barrackpore .

P.O.: - Barrackpore

DIST.: - 24Pgs (N)

PIN: - 700120

Father s Name: - Aparesh Bhaduri

D.O.B: - 26th December 1985

Sex: - MALE

Marital Status: - SINGLE

Nationality: - INDIAN

Languages known: - BENGALI, HINDI, ENGLISH

STRENGTHS

Honest, Ability to face challenges, Hard working, Positive minded, Result oriented, Punctual & Disciplined, Sincere towards company s objective.

INTERESTS

Making Friendship, Sports & Listening Music.

DECLARATION

I hereby, solemnly declare that all information made above are true & correct to the best of my knowledge & belief.

DATE:- / / 2020

PLACE:- Barrackpore (Ashesh Bhaduri)

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