Customer Service
Resume:
Timo Glöckner
Mobile: +63-939-***-****
E-mail: *********.****@*****.***
Skype: T.GLOECKNER
Nationality: German
DoB: 23 Jun 1984
Location: Imus City, Cavite
Highlights:
Proficient in MS Office applications
Great Customer Service skills
Ability to handle concerns/issues under a lot of pressure
Key priorities, quality, and teamwork
Strong Leadership Skills, passionate, open minded
Work Experience:
Company: Cloudworkers Company
Position: Freelance German Live Chat Moderator
Date: since March 2020
Location: Cavite, Philippines
Company: Marco Polo Plaza Cebu
Marco Polo Hotels
Position: Executive Sous Chef
Date: October 2018 till January 2020
Location: Cebu, Philippines
Company: Steigenberger Hotel Business Bay
Deutsche Hospitality
Position: Chef de Cuisine
Date: April 2018 till September 2018
Location: Dubai, United Arab Emirates
Achievements:
Good food magazine publication September 2018
Company: Marina Social by Jason Atherton
Intercontinental Dubai Marina
Position: Senior Sous Chef
Date: November 2016 to March 2018
Location: Dubai, United Arab Emirates
Achievements:
Time Out Dubai Award for best European restaurant 2017
Fact magazine Award for best European restaurant in Dubai 2017
BBC Good Food Award for Best roast Dinner 2017
GCC Food & Travel Awards for Best European Restaurant and Best Mediterranean Restaurant 2017
Company: Rent a Chef Manila
Position: Personal Chef / Owner
Date: February 2016 to September 2016
Location: Makati City, Philippines
Company: Gasthof “Zum Kreuz”
Position: Head Chef (March 2014 – January 2016)
Date: August 2012 to January 2016
Location: Wohlen b. Bern, Switzerland
Achievements:
Master Chef with Federal Diploma of Professional Education and Training
Course Certificate for Vocational Trainers in companies providing apprentice training
Company: Hotel “Die Krone”
Position: Sous Chef
Date: May 2008 to May 2011 & October 2011 – July 2012)
Location: Solothurn, Switzerland
Company: Sunstar Alpine Hotel Grindelwald
Position: Sous Chef a La Carte Saucier
Date: June 2011 to September 2011
Location: Grindelwald, Switzerland
Company: Deutsches Haus Ramstein e.V.
Position: Chef De Partie
Date: July 2006 to February 2008
Location: Ramstein, Germany
Company: Silence Hotel Leinsweiler Hof
Position: Demi Chef Gardemanger & Patissier
Date: April 2004 to March 2006
Location: Leinsweiler, Germany
Company: Eckart Witzigmann Palazzo
Position: Commis De Cuisine
Date: October 2003 to February 2004
Location: Frankfurt, Germany
Company: Landgasthaus Ständenhof
Position: Chef Apprentice
Date: August 2000 to July 2003
Location: Münchweiler, Germany
Educational Background:
Degree: Master Chef with Federal Diploma of Professional Education and Training
Institution: Hotel & Gastro Formation, Weggis, Switzerland
Degree: Course Certificate for Vocational Trainers in companies providing apprentice training
Institution: Hotel & Gastro Formation, Berne, Switzerland
Degree: Course Certificate for Ordinance on Trainer Aptitude
Institution: Chamber of Industry and Commerce, Trier, Germany
Degree: Vocational Certificate / Culinary Arts
Institution: Chamber of Industry and Commerce, Rhineland-Palatine, Germany
Degree: High School (Equivalent)
Institution: Realschule Pirmasens, Pirmasens, Germany (secondary school)
Languages:
German: Native
English: Fluent – IELTS Overall Band Score 6.5 / CEFR Level B2
References:
References will be provided upon request
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