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Customer Service

Location:
Kawit, Cavite, Philippines
Posted:
September 22, 2020

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Resume:

Timo Glöckner

Mobile: +63-939-***-****

E-mail: adga5a@r.postjobfree.com

Skype: T.GLOECKNER

Nationality: German

DoB: 23 Jun 1984

Location: Imus City, Cavite

Highlights:

Proficient in MS Office applications

Great Customer Service skills

Ability to handle concerns/issues under a lot of pressure

Key priorities, quality, and teamwork

Strong Leadership Skills, passionate, open minded

Work Experience:

Company: Cloudworkers Company

Position: Freelance German Live Chat Moderator

Date: since March 2020

Location: Cavite, Philippines

Company: Marco Polo Plaza Cebu

Marco Polo Hotels

Position: Executive Sous Chef

Date: October 2018 till January 2020

Location: Cebu, Philippines

Company: Steigenberger Hotel Business Bay

Deutsche Hospitality

Position: Chef de Cuisine

Date: April 2018 till September 2018

Location: Dubai, United Arab Emirates

Achievements:

Good food magazine publication September 2018

Company: Marina Social by Jason Atherton

Intercontinental Dubai Marina

Position: Senior Sous Chef

Date: November 2016 to March 2018

Location: Dubai, United Arab Emirates

Achievements:

Time Out Dubai Award for best European restaurant 2017

Fact magazine Award for best European restaurant in Dubai 2017

BBC Good Food Award for Best roast Dinner 2017

GCC Food & Travel Awards for Best European Restaurant and Best Mediterranean Restaurant 2017

Company: Rent a Chef Manila

Position: Personal Chef / Owner

Date: February 2016 to September 2016

Location: Makati City, Philippines

Company: Gasthof “Zum Kreuz”

Position: Head Chef (March 2014 – January 2016)

Date: August 2012 to January 2016

Location: Wohlen b. Bern, Switzerland

Achievements:

Master Chef with Federal Diploma of Professional Education and Training

Course Certificate for Vocational Trainers in companies providing apprentice training

Company: Hotel “Die Krone”

Position: Sous Chef

Date: May 2008 to May 2011 & October 2011 – July 2012)

Location: Solothurn, Switzerland

Company: Sunstar Alpine Hotel Grindelwald

Position: Sous Chef a La Carte Saucier

Date: June 2011 to September 2011

Location: Grindelwald, Switzerland

Company: Deutsches Haus Ramstein e.V.

Position: Chef De Partie

Date: July 2006 to February 2008

Location: Ramstein, Germany

Company: Silence Hotel Leinsweiler Hof

Position: Demi Chef Gardemanger & Patissier

Date: April 2004 to March 2006

Location: Leinsweiler, Germany

Company: Eckart Witzigmann Palazzo

Position: Commis De Cuisine

Date: October 2003 to February 2004

Location: Frankfurt, Germany

Company: Landgasthaus Ständenhof

Position: Chef Apprentice

Date: August 2000 to July 2003

Location: Münchweiler, Germany

Educational Background:

Degree: Master Chef with Federal Diploma of Professional Education and Training

Institution: Hotel & Gastro Formation, Weggis, Switzerland

Degree: Course Certificate for Vocational Trainers in companies providing apprentice training

Institution: Hotel & Gastro Formation, Berne, Switzerland

Degree: Course Certificate for Ordinance on Trainer Aptitude

Institution: Chamber of Industry and Commerce, Trier, Germany

Degree: Vocational Certificate / Culinary Arts

Institution: Chamber of Industry and Commerce, Rhineland-Palatine, Germany

Degree: High School (Equivalent)

Institution: Realschule Pirmasens, Pirmasens, Germany (secondary school)

Languages:

German: Native

English: Fluent – IELTS Overall Band Score 6.5 / CEFR Level B2

References:

References will be provided upon request

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