Front Office Desk

HARSHA MALKI

Contact

Address:

Muwaileh, Sharjah

Phone:

+971*********

Email:

********@*****.***

Languages

English

Sinhalese

German (working knowledge)

PERSONAL DETAILS:-

Date of birth : 21/04/1993

Nationality : Sri Lankan

Marital status : Married

Place of Birth : negombo, Sri lanka

UAE visa status : visit visa

Visa expired : 17/11/2020

Passport number : N8464389

Passport expire : 23/08/2029

Summary

Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support. Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling. Specializes at creating a friendly and receptive office environment, cash handling and controlling petty cash . Skill Highlights

Communication

Prioritizing

Problem solving

Guest relationship

Multitasking

Organization

Customer service

Cashier / sales

Work Experience

1. Front office receptionist at Suriya resort Waikkal, Sri lanka - ITS (hotel key) hotel management system (21st March 2017 – 13th December 2019) 2. Front office receptionist at Paradise beach hotel Negombo, Sri lanka - scienter (Destiny) hotel management system (05th September 2016 – 04th march 2017

3. Front office receptionist at Camelot beach hotel Negombo, Sri lanka - Ezee front desk hotel management system (01st October 2015 – 15th July 2016)

4. Trainee receptionist at Rani beach hotel Negombo, Sri lanka (01st may 2014

– 20th June 2015)

5. Sales & cashier at Dusit tani Gift shop Dubai, UAE ( 28th may – 1st of August 2020 )

Description

1. Greet hotel guests; answer any questions or concerns 2. Provide an outstanding guest experience

3. Maintain an orderly front desk

4. Operate computer programs and multi-line phone systems 5. Maintain guest records and book reservations

6. Complete basic cashier and bookkeeping responsibilities 7. Contact necessary staff to solve problems when challenges arise, ensuring guest comfort

Education

2009 G.C.E (O/L ) - Successfully completed Examination

2012 G.C.E ( A/L ) - Successfully completed Examination Certifications

completed MS office course at computer resource center, Negombo

completed diploma English course at ISK Education institute, Kuliyapitiya

completed English course in Buddhist center, Negombo

completed 29 day training program on career skills under ASAP, Negombo

completed apprenticeship program in hotel operation – batch no 2 at Ceylon hotel school & school of tourism

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