To achieve excellence in an echelon with discipline and intellectual qualities. Upgrading the work with relationship building and entrepreneurial skills. Always enthusiastic in whatever task is provided and give full justice to selection.
SUMMARY OF QUALIFICATIONS
Experience in HR, Restaurant, Customer Service and Retail Store.
Outstanding Communication skills and Leadership skills.
Experience of working under pressure, soft skills like time management, organizing things.
Graduated in Bachelor of Commerce with a 3.7 GPA.
Pursuing Post-Secondary degree in Logistics and Supply Chain Management.
Studying Fanshawe Co-op program.
Sales Associate Canadian Outlet Toronto, Ontario June 2020 -
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing the store sales.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts.
Maintain stock and inventory records.
Food Runner Nando’s, London, Ontario November 2019 – April 2020
Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
Act as the contact point between Front of the House and Back of the House staff.
Communicate food orders to chefs, paying attention to priorities and special requests.
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
Ensure food is served in accordance with safety standards.
Answer guests’ questions about ingredients and menu items.
Occasionally check on customers to handle any impromptu requests or issues.
Inform restaurant staff about customer’ feedback or requests.
Client Support Focus Infoline Pvt Ltd, Ahmedabad, India June 2018 – March 2019
Promoted products and services on outbound calls to the customers.
Increased customer satisfaction with efficient customer service.
Achieved targets provided and recognized as employee of the month.
Increased sales for the company and reduced customer retention by leveraging customer feedback.
Recognition for achieving more than the target provided and awarded as ”Above and Beyond employee of the month” by the team leader.
HR Executive Recruiter AddRec Solutions, Ahmedabad, India February 2017 – March 2018
Advertising vacancies on all major job posting sites, and on our social media platforms.
Collecting and reviewing applications to shortlist candidates
Conducting background checks to ensure that candidates are fit for appointment
Consulting with members of the application team to obtain their input on potential hires
Selecting the most suitable candidates and providing them with job offers.
Scheduling training and orientation for new employees.
Follow up with clients and assist with the candidate’s transition and onboarding process.
Graduate Certificate in Logistics Supply Chain Management May 2020- Pursuing
Fanshawe College, London, ON
Graduate Certificate in Human Resource Management Sep 2019 – April 2020
Fanshawe College, London, ON
Bachelor of Commerce June 2015 – April 2018
G.L.S University, Gujarat, India
Proficient in Microsoft Office (Excel, PowerPoint, Access and Word), POS and Back office software.
Volunteer in various charities and religious institutions for the past 2 years .