Front Office Assistant

Nontobeko Cele

***** ******** ****** ***** * Bramfischer Johannesburg 1875

Cell: 084-***-****/ 067-***-****

I am writing to express my interest in securing a position available at your establishment. Currently, I am employed as an assistant front office manager at Birchwood Hotel in Boksburg. My duties as an assistant front office are as follows rooms allocations, attending to mail, dealing with client complaints, monitoring front office staff and Supervisors, duties manager on the weekend. To make sure that front office procedure are adhere at all times,also to work on block booking of arrival and make reservation on absent of reservation team, appraising staff quarterly. During this time I have developed and improved my own self-confidence and people skills that will be beneficial for the position. My work requires that I have people skills telephone skills, communicating, and at the same time the returning of the guest back to our Hotel. I also posses a number of other key skills / areas of expertise, that should be of particular interest to you, some of which I have included in my CV. I regard myself as ideally suited for a position, because I have been in the hospitality industry for 8

years. I have improve my communication skill during this period and if given the opportunity, would endeavour to develop myself within your department. I consider myself as a mature, responsible and reliable person that will be able to work independently with a positive attitude, a helpful nature and believe that my personality and initiative is conducive to the successful management of any business and that I will be an asset to the team.

I would like the opportunity to discuss my suitability further at an interview an await your favorable response in due course.

Yours truly,

Nontobeko Cele