CLINIQUE FORD
: 702-***-**** adg9v0@r.postjobfree.com
**** ***** ********* *** *****, Las Vegas, NV 89148 www.linkedin.com/in/cliniqueford
HUMAN RESOURCES GENERALIST/TALENT ACQUISITION MANAGER Verifiable History of Outstanding Achievements
Leveraging my years of expertise in building up your organization Versatile, performance-driven professional with superior leadership skills, in-depth knowledge of human resources, recruiting, marketing, customer service, and sales coupled with a proven ability to organize and motivate, identify installation/organizational needs and provide advisory services in all areas of personnel management. A highly energetic and passionate Talent Acquisition Specialist with a diverse background in strategic sourcing, staffing, team management, and human resources. An empathetic and committed team player with abilities to negotiate and problem solve quickly, accurately, and efficiently. Powerful verbal and written communicator with strong interpersonal skills to foster open relationships with people at all levels while maintaining confidentiality. CORE COMPETENCIES
New-Hire Paperwork
Strategic Thinker
Microsoft Office Suite
Performance Review
Compensation Calculation
Strong Leadership Qualities
Negotiation & Persuasion
Organization & Resilience
Payroll Processing
Background Checking
Confidentiality Maintenance
Recruitment Supervision
HR Policies Enforcement
Creative Problem-Solver
Staff Recruitment & Retention
Employee Relations
HR Program/Project Management
Orientation & Onboarding
Performance Management
Organizational Development
HRIS Technologies
Training & Development
Performance Management
Organizational Development
CAREER HISTORY
PRYSM GROUP
Human Resources Director Jan. 2019 – Present
Responsible for raising proactive issues with managers, identifying practical solutions to complex and diverse HR issues, recommending appropriate action plans, and setting up a weekly touch base to fix issues.
Consult with managers on the policies and procedures of an organization in conjunction with the development and learning team, providing coaching to managers on difficult and complex issues.
Liaise with the recruitment team on salary levels for existing and prospective staff consistent with organization market conditions and policies meeting budget by100% for all salary and hourly jobs.
Review and revise HR policies in compliance with changing or newly developed personnel policies, maintaining and updating policy manuals, and employee handbooks as needed.
Collect ongoing information regarding employees’ satisfaction on salary packages and wages, working conditions, etc. and communicating with your leadership.
Selected Career Benchmarks
Successfully conducted a new employee orientation program and other educational and training programs on changes in benefits and diversity.
Efficiently developed excellent relationships with employees and assisted them in mediating and solving their complaints.
Adeptly utilized outside resources to monitor issues and concerns in employment law and communicate potential changes to senior management.
AMERICAN SENIOR BENEFITS
Senior Talent Acquisition Manager Jan. 2017 – Present Responsible for process improvement, branding, and running all the aspects of management and talent acquisition solution provider.
Supervise full financial/profit and loss responsibility, including planning and executing budgets and approving all expenditures.
Perform HR Management functions such as hiring, training, and mentoring new staff members.
Conduct business development to medium and organizations.
Provide recruitment, screening, and placement of various personnel such as operations staff.
Provided quality control for all services rendered. FRITO-LAY PEPSI CO
Zone Human Resources Specialist Apr. 2015 – Jan. 2017 Responsible for preparing meeting agendas, setting group dinner/activity, and organizing all training meetings.
Supervised weekly extensive format flash reports and vacation tracker for dropbox uploads for Monday reports for the region.
PowerPoint deck to keep up to date product list maintenance GPM District Realignment maintenance updates and master files.
Store customer services Issues APEX claim assistance in promotional overlap recap.
Managed SOX compliance audits tracker for all medical and personal leave of absences and works with the Insurance carrier on claims as needed to provide reporting support for all HR related activities. Selected Career Benchmarks
Successfully placed numerous candidates from the Associate level up to Vice President. At the same time, I managed a team of 6 recruiters who focused on retail sales positions.
Set up outreach event achieving hiring goal by 122% benefits rollout for new year leave of absence worker's compensation set up / OSHA Participate in Safety measures passing year audits with 100%. Maintain personnel files per audit compliance.
Adeptly managed unemployment claims meeting audits by 110%. CHARMING CHARLIE’S
Store Manager Jun. 2014 – Apr. 2015
Responsible for maintaining an outstanding customer service oriented environment through selection, training, and development of staff.
Set, evaluated and reached short term and long term goals for store and staff.
Successfully recruited and hired talented team based on business needs.
Frequently and accurately documented individual employee performance, administering Action Plans to develop individual skills and promote growth.
Ensured employees were trained on Customer Service/selling skills, Company Policies & Operations, and product knowledge.
Successfully hired competent store team members and increased P&L reporting achievement of yearend sales plan by 134%. VICTORIA’S SECRET
Store Manager Mar. 2013 – Jun. 2014
Responsible for the store's daily operations, high-volume customer service, profit and loss management, and setting, monitoring, and driving sales goals.
Recruited, interviewed, hired, developed, evaluated, coached and counseled employees
Ensured proper cash controls and loss prevention procedures were in place and followed
Promoted community engagement and marketing
Maintained store's appearance and merchandising with ongoing marketing campaigns MACYS FASHION SHOW MALL
Merchandise Team Manager Apr. 2010 – Mar. 2013
Responsible for supporting District Managers in selecting, training, and developing effective retail teams.
Maximized businesses to exceed goals by focusing on ADS and UPT’s and have a weekly touch base with associates.
Dealt with brand reps and VP, Macy's Executive in weekly meetings, and floor walks.
Promoted an influential strong selling culture and entrepreneurial spirit within the region. Selected Career Benchmarks
Successfully supervised over $15 million in retail sales capitalized on business opportunities by creative merchandising.
Guided struggling businesses through tough economic times by developing associates maximize their performance level by giving that one on one feeling to all customers.
Executed floor presentations to maximize trending businesses, grew trends through merchandise presentations. EDUCATION
B.A in Business Management and Human Resources Essential ICS
REFERENCES
Professional References are available on request.