Muthu Parkavi A

Functional Analyst

RESUME

Chennai

+91-866*******

adg9ov@r.postjobfree.com

SUMMARY

Skilled in requirement analysis and preparation of Functional Specification Document with 2.5 years of Experience in Lending Domain. WORK EXPERIENCE

Functional Analyst @ Ebix Technologies Pvt Ltd, Chennai Kotak IC6 Collections Implementation Project, Mumbai

[Nov 2019 - Oct 2020]

Part of collections requirement gathering and analysis team. Documented collections workflow process requirements and designed screen prototypes, wireframes,process flow charts.

Analyzed requirements related to Interface data from Vision Plus, CoreNx and BCIF Interface Host systems and configured system masters and business strategy rules.

Assisted development team for implementing

customization requirements and Product Assurance

teams in validatingfunctionalrequirementcoveragein Test Plans.

Knowledge on payment gateway integration for web and mobile receipting processes.

BMW IC6 Collections Implementation Project, Malaysia

[Sep 2019 - Oct 2019]

Supported project team in documenting workflow

processes, configuration and functional testing of product during initial implementation of the Project.

Conducted Induction Training Sessions on CollectionsModule. Trainee @ Ebix Technologies Pvt Ltd, Chennai

Fullerton India Credit Company Limited Collections, Mumbai

[May 2019 – Aug 2019]

Part of requirement gathering and analysis team for Rural Group Loan Collections implementation covering Web and Mobile Receipting processes.

Assisted Project Team in development tasks for

implementing and validating functional requirements. EWB Collections Upgradation Project,Philippines

[Jun 2018 – Apr 2019]

Responsible for coordinating with Offshore Team, On-site Team and Product Assurance team for tracking defects from opening to closure using Bugzilla during SIT, UAT phases and validation of Maker Checker Functionality for User AdministrationModule.

Preparation of User Manual for Mobile CollectionsModule. INTERNSHIP EXPERIENCE

Consultant @ Indus Software Technologies Pvt Ltd, Chennai

[Feb 2018 – May 2018]

Supported Product Assurance team for validating LoanCollections Module for a Data migration project.

Intern @ Big Bazaar, Chennai

[Jun 2017 – Jul 2017]

Conducted an observational study on 300 customers facing various kinds of issues at Big Bazaar’s Customer Service Desk and identified various issues pertaining to different Customer LoyaltyPrograms. EDUCATION

2018 M.B.A Marketing and Finance

83% SSN School of Management, Chennai

2016 B.E. Electronics & Instrumentation Engg

88% Sri Sai Ram Engineering College, Chennai

2012 H.S.C

95% SJSSJS, Tirunelveli

2010 S.S.L.C

97% SJSSJS, Tirunelveli

SKILLS & KNOWLEDGE

Documentation Tools

Microsoft Word, Microsoft Excel,

Microsoft Visio

Defect Tracking Software

Bugzilla, JIRA

Database

MySQL, PL/SQL

Project Management Tools

Azure DevOps

BI Tools

Tableau, Power BI

Domain

Lending Domain

ACADEMIC PROJECTS

Completed a Research Study on Equity

Analysis of Automobile Industry in India

using CAPM model, RSI and MarketRatios.

Conducted a survey of 100 people to

discover Compulsive Buying Disorder and

found out many respondents lacked

planning of budget for shopping.

ACHIEVEMENTS

Anna University Rank Holder 46, Master of

Business Administration [2016-18]

Merit Scholarship Award in master’s

degree for scoring higher grades [2016-18]

Anna University Rank Holder 14,

Electronics & Instrumentation Engineering

[2012-16]

Merit Scholarship Award in Engineering

Course for scoring higher grades in all the

semesters [2012-16]

Merit Scholarship for scoring highermarks

in Class X, 2010

EXTRA-CURRICULARS

Organized ‘Mix & Match’ event in SSN

Management event Daksha’17 & SSN

INSTINCTS’17

Coordinated Arts Committee inSSN

Management event Daksha’16

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