CURRICULUM VITAE
JAIMY ANDREW
Cell : +971-**-*******
Email: ***********@*****.***
PROFESSIONAL SUMMARY
Dedicated Tele-sales as well as customer service representative motivated to maintain customer satisfaction and contributes to company success. Proven ability to establish rapport with clients and exceed sales quotes, reliable and driven with strong time management and prioritization abilities. EDUCATIONAL QUALIFICATION
Post Graduation: PGDCA 2003 - 2004
B.Sc Electronics - 1996 -1999
ADDITIONAL QUALIFICATION
Operating System (Dos/Windows/ Linux)
MS Office
Programming in FoxPro
Oops and programming in C++
System Analysis and design
Programming in Visual basic
CORE QUALIFICATION
Excellent breadth of experience in banking sales.
Strong communication and interpersonal skills.
WORK EXPERIENCE
FIRST ABU DHABI BANK (FAB)
Designation : Sales Executive
Duration : 2011 to 2017
Job Roles:
Product handled, Quick Cash, Balance transfer, Money transfer, Insurances, Standing instructions and Credit Cards.
Identify and understand the needs of the customer.
Manages selling of various product to target customer segments in a professional manner.
Ensures assigned sales targets and budgets are met.
Documents and maintain all records of sales activities and provide updates as per requirement.
Maintain and updates knowledge on all FAB products and services.
CITI BANK
Designation : Citiphone Officer
Duration : 2006 to 2007
Job Roles:
Executed financial transactions according to Bank policies and procedures.
Respond to customer inquiries, complaints and providing information on Bank account policies, Credit card product and services, Selling of insurances and loan.
Respond to question and concern about service hence improve customer satisfactionthrough expert solution of conflict issue and concern.
BANGALORE
Designation : data Entry Operator
Duration : 2004 to 2005
Job Roles:
Hands on experience in invoice billing, using people soft tools. LANGUAGES
English, Hindi and Malayalam
PASSPORT DETAILS
Passport No : P0357529
Date of Issue : 04/05/2016
Date of Expiry : 03/05/2026
Place of Issue : Trivandrum
PERSONAL PROFILE
Date of Birth : 22
nd
June 1977
Marital Status : Married
Gender : Female
Nationality : Indian
Visa Status : Residents Visa
DECLARATION
I declare that the information provided above is true and correct to the best of my knowledge. Jaimy Andrew