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Customer Care Manager

Location:
Pretoria, Gauteng, South Africa
Salary:
10 000
Posted:
October 24, 2020

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Resume:

CURRICULUM VITAE OF KOBAITSHENG EVA MONARENG

PESONAL DETAILS

Surname: Monareng

First Names: Kobaitsheng Eva

Date of Birth: 1993/09/02

Address: *** ****** ******* ****

Cell Phone No: 079******* Email adg9e7@r.postjobfree.com Gender: Female

Marital Status: Single

Nationality: South African

Home Language: Sepedi

Other Languages: English,zulu,sotho,xhosa,Tsonga,Afrikaans Dependents: 3

Sector Experience Retail

Drivers licence Code C1[10]

One word that describes me: Phennomenal

HIGHER EDUCATION

Institution:1 Msc Business College

Course: Skills Certificate: Public Relations Practice Subjects Business Communications Fundamentals 101

Institution:2 MSc Business College

Course: National Diploma: Public Relations Management Subjects Passed:

Strategic Marketing

Project Design and Research

Customer Management 103

Marketing Management 103

MS SharePoint design 2010

Date Obtained : 18 April 2013

Institution:3 University of South Africa (UNISA)

Course: Higher Certificate In Adult Basic Education Student No: 56506546

Subject registered for:

ABT1511 Developing academic skills

ABT1515 Planning& administering Abet classes

ABT1517 Teaching literacy to adults

ABT1519 Teaching adult basic education

Status: Currently registered

HIGH SCHOOL EDUCATION

Institution: Phokanoka High School

Highest Grade Passed: Grade 12

Year: 01 December 2009

Subjects Passed:

English fal

Sepedi

Geography

Mathematical literacy

Life Orientation

Life Sciences

SKILLS AND COMPETENCIES

Leadership skills

Ability to analyze, problem solving and research

Computer literacy: MS Package competent

Strong work ethic and ability to function well in a team Excellent time management

Good interpersonal skills

Work well under pressure and meet deadlines

Self-Motivation, drive and energy

Employer Secunda Toyota

Position Service Advisor

Appoinment 01/November 2018 – 08/10/2019

Job Description

Vehicle Bookings

Job Card Opening

Authorizations

Invoicing

Follow Up Calls

PDI’s

Customer relations

Parts identifying and Ordering

Updating the job progress board

Job card filling

Softwares used kerridge, e-toyota, service plus

Reference

Cyril Brown

Service Manager

017*******/079*******

Employer: Nissan South Africa [Witbank Auto]

Position: Service Advisor Cadet

Appointment Date: 28 August 2017 to 30 April 2018

Job Description:

Vehicle Bookings

Job Card Opening and Closing

Authorizations

Costing

Follow Up on Customer Calls

PDI’s

Customer care

Parts identifying and Ordering

Updating the job progress board

Job card filling

Software’s Used BSI,Automate,e-news

Reference

Nomfundo Mbinambina

Co-ordinator: 012-***-****

Willem Slieker

Service Manager:013-***-****

Employer: Eastvaal Motors witbank ford

Position: Service Advisor

Appointment Date: 18 may 2018- 28 october 2018

Job Description:

Vehicle Bookings

Job Card Opening and Closing

Authorizations

Costing

Follow Up on Customer Calls

PDI’s

Customer care

Parts identifying and Ordering

Updating the job progress board

Job card filling

Software’s Used BSI, Automate Evolve, servis 2,drivers circle Reference

Fazil Ince

Service Manager: 013-***-****

Employer: South African Post Office

Position: Teller

Appointment Date: 28 may 2013 – 31 January 2017

Job Description:

Motor Vehicle License Renewals[Enatis]

Postbank

Accounts Opening and Closing

Money Transfers[IFS]

Investments

FICA

Lotto Machine Operating

Mail Acceptance and Dispatch

Accounts payments

Pension Grants Payments

RSA Retail bonds

Software’s Used Poslink – Webreposte

Status: Resigned

Reference

Lungi Madito

Branch Manager: 011-***-****



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