Security Officer Customer Service
Resume:
Susan Pfeiffer
Fort Madison, IA **627
*****.*.********@*****.***
Professional Summary
Strong work ethic, dependable and dedicated to customer service. Follows policies, procedures and guidelines to assure consistent quality. Pays attention to detail for accurate documentation.
Professional Experience
Security Officer 2010 to Present
Securitas Security, Cedar Rapids, Iowa
Excellent Customer Service Skills in assisting building employees
Use of technology for documentation, monitoring of building and communication
Expert phone etiquette in transferring messages, making announcements and paging
Administers first aid to building employees and enforcement of safety and traffic on
company grounds
Cleaning Associate 2010 to 2012
Service Master, Fort Madison, Iowa
Efficiently completed cleaning duties at assigned work sites
Utilized safety precautions while cleaning, including personal protective equipment and fire extinguisher
Product Merchandiser 2012 to 2012
Convergence Marketing, Hanover, Minnesota
Assigned products to promote and reported to company outcome of promotions
Scheduled demonstrations and marketed products
Assembly/Manufacturing 2000 to 2006
Manpower, Burlington, Iowa
Completed general factory assembly tasks at various manufacturing companies
Education and Professional Development
Carl Sandburg Community College, Galesburg, Illinois
Freshman Composition, Keyboarding and Formatting-Typing 30 WPM
John Wood Community College, Quincy, Illinois
Introduction to E-Commerce, Business Writing, Interpersonal Communication
Certification
Silver National Career Readiness Certificate
Completed course in Microsoft Word- IWD, Burlington, Iowa
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