Mohamed Saber Mohamed

Phone: +971*********

Email: adg95n@r.postjobfree.com

Nationality: Egyptian

O b j e c t i v e s

To secure a position for which I am

qualified, in which I will be able to

share my knowledge gained and to

assist in the improvement to the

standard set by the company. To

obtain a position where in my skills

and talents would fully enhanced

and the door for career

opportunities and development

would be essentially required.

Work E x p e r i e n c e

Cluster Reservation Supervisor at Western Abu Dhabi UAE (Jun 2020 –Present) -355 Rooms Key

Snr. Reservation Agent –Groups Coordinator at AlSalam Hotel Suites Dubai-

UAE (Feb 2017 –April 2020) -281 Apartment Key

Reservations Agent Complex- Sheraton and Westin-Egypt

(Jul 2016 - Jan 2017) 680 Hotel Room key

Hotel Reservations Agent- Mövenpick Tower& Suites Qatar

(June 2014 – April 2016) 350 Hotel Room Key

Hotel Reservations Agent-Ramada Downtown Abu Dhabi –UAE

(February 2013-April 2014) 350 Hotel Room Key

Cid &Visa Coordinator –JW Marriott Marquise Dubai-UAE pre- opening Tower 1

(September 2012-Jan 2013) 804 Hotel Room Key

Cid Coordinator –Bonnington JLT –Dubai –UAE pre-Opening

(November 2009 –August 2012 Pre-Opening) 471 Hotel Room Key

Room service Order Taker- Novotel Deira City center Dubai- UAE

(February 2009 –Oct 2009 Pre-Opening) 350 Hotel Room Key E d u c a t i o n

Bachelor’s degree – year 2006

Hotel Management (The Higher

Institute of Tourism -Luxor-

Egypt)

S k i l l s

Self-motivated

Public speaking

Budgeting and finance

Team leadership

Pricing tool development

Strong verbal communication

Strong interpersonal and problem

solving abilities

System (Opera – Protel – Comsis

WISH.NET) Rate Tiger and D –

Edge channel manager

Certifications/Licens

IFH-Test Call Average es Score

94%

Dubai Driving license

Expired on June 2022

English and Arabic Speaking, writing, reading

Handle multitude of tasks in an intense

Possess full command of CRS, PMS and Microsoft applications Flexible in terms of working hours

Ability to work well under pressure in a fast paced environment Ability to focus attention on guest needs

Highly responsible & reliable

P rofessional experience

Assist in the day-to-day operations of the Reservations Department.

Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times.

Understand Revenue Management strategies, sell levels and sell directed rates and is able to apply these methods to offer as per available Hotel inventory.

Mange the rooms inventory and uploading the rate on channel manager.

Drive Rate and RevPAR through selling the right room to the right Guest.

Cooperate, coordinate and communicate with all other departments to ensure highest level of Guest service is maintained and the maximum profit is generated.

Liaise with Sales and other departments as required.

Update and check reservations ensuring a flawless check in and checkout process.

Adhere to and promote all Company Health & Safety policies and procedures to ensure a safe work environment.

Arrange accommodation, visas and activity requirements for leisure, corporate and wholesale Guests.

Handling Groups as per the company policies.

Handling NO Show, late cancellation and report it.

Handling the Commission of the online travel Agent.

Adhere to and promote all Company Health & Safety policies and procedures to ensure a safe work environment.

Knowledgeable about the food and beverage in different cuisine.

Dealing with CID system and scanning Passports.

Q u a l i f i c a t i o n s

Contact this candidate