Manager Training
Resume:
Pragati Gopalan
Manager – Learning and Development
Skilled Human Resource Training & Development Manager adapt at managing Training Projects- Behavioural, Functional & Competency based.
Eight years of experience into Human Resource with knowledge of varied HR processes and policies
Work Experience
Manager – Learning and Development - IndusInd Bank Pvt Ltd. (Aug 2017 till date)
-Initiate new L&D Objectives in consultation with Product and Department heads
-Create Organisational Development Strategy and ensure talent pool is well maintained, especially at senior level
-Assess training needs and develop blended training programs- web based /classroom & as per competencies
-Work directly with individuals to develop improvement plans
-Source quality Training Partners for specialized training programs
-Outlined training programs for Department Managers/Heads
-Utilize Performance Metrics tools to access effectiveness of the program
-Designed system to identify above average performers/employees and to increase productivity
-Created new – hire orientation program for employees to get adapted soon
-Improved performance by standardizing system across departments
-Implemented process for higher education for employees
-Supported in development of Learning App to ensure Learning with mobility and multi-lingual
-Develop Succession plan eg. Corporate Leadership Programmes, High-potential programs etc
-Creating a positive company culture and employer image via training and employee engagement activities through-out the year
-Training Man-Hours Report and Budgeting
-Additionally, support HR activities – Manpower Planning, Attrition reports, Recruitment, Agreements, Employee Engagement, Mandatory Programs, process manuals, health camps etc.
Learning & Development Associate - Ericsson Global India Pvt Ltd.
(December 10, 2012 to Aug 2017)
Work Experience
-Induction: Manage end to end Monthly Induction program
oTNA: Conduct regular training need analysis exercise and engage with stakeholders to identify training opportunities
oReports: To Update and publish monthly and quarterly L&D reports & Dashboard for Region India.
-Trainings:
oResponsible for designing and facilitating training programs tailored to the needs of specific businesses areas
oDevelop training facilitation skills amongst respective operations teams to manage training delivery and implement training programs
oManaging end to end training process starting from identifying the requirement, finding out the desired solution with the help of Academy or Vendor, planning of training, seeking nominations, logistics, feedback and mapping the participant’s credits in the tool.
oVendor Management – Identifying and organizing the 3rd party technical and Softskills training from suitable vendor. Managing their queries wrt to their payments etc.
-Supporting in Adhocs request and activities
-Query Handling: Resolving the tickets raised by Employees
oTeam Player: Collaborate with other Training members to make a great training team
Key Achievements:
Recognized for my contribution in Stakeholder Satisfaction Survey
Absorbed as an on roll employee in Dec 2015
Appreciated by SME’s & Business on pro-activeness
Ericsson India Pvt Ltd - HR Direct Agent - March 1, 2012 to October 31, 2012.
Aricent Technologies - Quality Executive - Jan 24, 2011 to Feb 23, 2012.
Customer Service Associate from - AON Hewitt as April 2009 to Jan 2011.
Pragati Gopalan.
Skills
Excellent Interpersonal Skills
Strategic Thinker
Exceptional Communicator
Knowledge of Adult Training
Ability to deal with all levels in an organisation
Graphic design capability
Needs Assessments and Performance Gap Analysis
Collaborative and Team Oriented
Ensure effective use of E-learning system & apps to meet user need
Achievements:
Awarded as Women Achiever of the Year 2018 at Genius HR Event
Recognized as Rising Star in HR Team at IndusInd Bank within 8 months of joining
Education:
MBA in HR from Symbiosis Pune Distance Learning
Post Graduate Diploma in International Business Organization from IGNOU
Graduate from Delhi College of Arts & Commerce with Political science as Specialization in the year 2006
Passed SSE from Carmel Convent School, Chanakyapuri in the year 2003
Personal Details:
Address:
11A Majestic Colony, Anna Nagar, Thirumanagalam, Chennai – 600040.
Languages Known:
English, Hindi, Malayalam, Tamil.
Email ID : adg93o@r.postjobfree.com
Phone Number:
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