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Office Admin / Stock Control / HR Assist / Reception / Switchboard

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
October 25, 2020

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Resume:

Chirrie Viljoen

Comprehensive CV

Extensive experience in Inventory Control and Supervision. Demonstrated a record of accuracy. I excelled in the organisation and coaching of personnel to work effectively as a team and a committed team player in supporting the Company's objectives. Adaptable to any environment efficiently and expediently resulting in a stable and fluid working environment. Assisted with basic IT Complications and dealt proficiently with HR concerns. Focused on continual process improvement and cost reduction. Strong communication and interpersonal skills with the ability to interact with all levels of staff. I apply a proactive assertive and creative approach to problem solving. Extensive experience in Administrative duties.

Personal Info

Address Phone 065******* / 074*******

1111 Langopendravende Laan E-Mail adg922@r.postjobfree.com

Eston, 3740 DOB 1976-06-28

Skills

Software Applications - vast experience on numerous specialised software applications such as Linux, Uni-Term – Alpha Ord,Uni-Care - Delta 9 as well as MS Office, MS Excel, PowerPoint and Internet Explorer and others.Supervising and delegating to large numbers of staff. Accounting basics – QuickBooks 10, Sage One and MS Excel applications. Strong in leadership and confidential record keeping.

Experience

2019 – 2020 Temp Receptionist McBeans Implement Co. (Pty) Ltd.

Answering and controlling switchboard placing calls through to correct internal extensions.

Taking messages and ad hock filing.

2019 Temp Switchboard Operator Midlands Medical Centre

Answering all incoming calls and placing them through to the correct extensions internally, externally.

Dialling numbers for Departments and Doctors request and recording such calls in Excel.

Assisting with Patient and Account information with Delta 9 as per request from Patients relatives as well as Doctors, this being via emails or telephonically. Information such as contact details, ICD Codes, Ward dates, admission and discharge dates etc.

2013-2018 - Stock Control and HR Management Kei Chemist CC

Monitor and manage stock received to ensure correct order quantities and OOS do not occur.

Capturing data accurately of stock received, returned as well as disposed of stock.

Management of POS, of account purchases as well as discounts and refunds.

Monitor and manage orders with suppliers either online (AlphaOrd), email or telephonically.

Monitor stock received from supplier against Invoicing and Requisitions, as well as orders placed with Sales Consultants.

Notifying Suppliers and Superiors of any discrepancies with stock received within the time parameters to arrange return authorisation references including short dated, damaged or even short received stock items etc.

Maintaining an up to date log of stock returns to ensure receipt thereof.

Continuous Stock checks ensuring FIFO is being implemented and Data is accurate.

Stocktakes of specified bins on a continuous basis.

Reporting to Superior Stock that is Dormant (Redundant) or is close to a short expiry to obtain authorisation for shipment back to suppliers within the time parameters.

Continuous training with subordinates ensuring health and safety measures are in place and to create a harmonious work environment at all times - this includes training in packaging, displaying products, knowledge of products, utilising the Company hardware and software accurately and communication skills when serving our Customers to name a few.

liaise with Superiors and HR department with procedural methods to maintain staff when necessary and to initiate the steps

2011 - 2012 – Administrator / Health & Safety Clerk Amatola Quarry Products CC

Greet Customers/Visitors appropriately and determine their needs in a professional manner, and direct visitors to correct person.

Offer refreshments where appropriate.

Prepare and create C.O.P.s for the DMR and maintain the file and signage according to the Health and Safety Act of 1997. Address any concerns with the annual audits and ensure any discrepancies are seen to before the time constringent given. Once given this duty, I raised the percentage of 27% to 73% in 6 months.

Arrange Doctors’ Appointments for Staff to get the Health Clearance Certificates, as well as booking in Staff for the relevant Courses such as First Aid level one and Fork Lift Driver Certificates. Assessing HIRA, create and file all relevant documents.

Attend all Audits on the Mine sites, Namely the Stone Quarry and Sand Quarry. Report to Superiors at all times.

Oversee the block, sand and stone production and reconcile the stock entering data on Quick Books as well as MS Excel.

Reconciliation of the petty cash pay-outs.

Organising and monitoring the Courier collections and deliveries with Couriers.

Controlling the Creditors Department and ensuring payments are being met by our Customers. Assisting with the Debtors Department when needed including creation of Invoices, Receipts and Refunds etc.

Personally assisting the CEO with legal documentation and the creating and editing thereof for the DMR.

Filing of all respective paperwork in a numerical and/or alphabetical order as well as emailing, faxing, photo copying etc. Screen incoming calls on the switchboard and re-direct calls to the correct person.

Maintaining a presentable work area.

2010-Production line Supervisor AG Werner & Co

Ensuring compliance with the Regulations of ISO-9001.

Ensuring health and safety parameters are followed at all times to ensure safety of staff and best quality of product.

Report to Superiors discrepancies and technical complications with production line to arrange technician for repairs.

Continual training with all production staff on the usage of the equipment and production line.

Ensure correct packaging of product and correct batch allocation.

Maintain the FIFO.

Monitor and manage the receiving of packaging according to Invoicing and Requisitions.

Manage Store room where packaging is kept as well as Store room of production.

Oversee the Dispatch area ensuring correct product and quantities are loaded and placed in the correct loading bay routes.

Maintain cleaning records for the Production area, as well as the staff ablution blocks and staff locker rooms.

Record and test quality of product on a daily basis and report findings to Superior.

2009 – Receptionist PMB Auctioneers

Greet Customers/Visitors appropriately and determine their needs in a professional manner, and direct visitors to correct person.

Assist Customers with buyers’ cards, take deposits, bids on lots as well as enter and register new clients and stock.

Record and capture accurate sales from sales auction logs, call clients with reserves placed on their items if not reached to authorise acceptance of bids or refusal.

Filing numerical buyers’ cards, entering data accurately on specialised software recording sales, purchases and stock received.

Screen incoming calls and divert to the correct person.

2001-2008- Assistant Manager / Stock Controller Riverdene Farms

Maintaining purchase and sales records of livestock including the purchases of vaccines, feed and other expenses related to livestock of all four farms and the Abattoir.

Liaising with potential buyers and maintaining good relationships with regular buyers, confirming which farm to collect their orders.

Maintaining and reconciling vehicle records ensuring services and C.O.F. are done timeously as well as the control of the purchase of the Diesel. Checking the fuel received is as per requisition and invoicing.

Capturing accurate data on an Excel spreadsheet formulated to show the profit or loss of each batch of stock sold related to 36 000 chickens per week and 60+ pigs per month. Maintaining log of cattle 20 – 30 at a time (sales, purchase and breeding logs, including vaccinations etc).

Managing the receipt of livestock and maintaining high levels of bio-security at all times to ensure the health and safety of the livestock as well as that of the employees. Also bio-security of any vehicles and visitors, ensuring clean clothes and ablution block is always equipped and well stocked.

Attending all Vet visits and autopsies of livestock.

Assisting with the brooding procedures of chickens maintaining heat, food and vaccines records per shed.

Liaising with potential buyers and maintaining good relationships with regular buyers, confirming which farm to collect their orders.

Maintaining and reconciling vehicle records ensuring services and C.O.F. are done timeously as well as the control of the purchase of the Diesel. Checking the fuel received is as per requisition and invoicing.

Payment of wages to 170+ General Workers and Salaries of 8 Managers. Dealing with PAYE, IT3 and IRP5 forms on an annual basis.

Dealing with all HR concerns including the preparation of Disciplinary Hearings, Investigations and documentation etc.

Recording Sales and Income to General Ledger manually for Owner.

1999-Postmaster Eston Postal Agency

Greet Customers appropriately and determine their needs in a professional manner.

Maintain accurate records on all transactions throughout the day and balance general ledger daily.

Receive incoming post daily and notify Customers accordingly of the arrival of the post, these being parcels, telegrams, credit cards and registered post etc. Place post in respective post boxes.

Opening of Post Bank accounts and all related transactions on a daily basis, such as deposits, withdrawals and account queries.

Send telegrams, register post and arrange shipment of parcels and all postal items, keep records of all post for shipment with relevant information such as tracking numbers and designation.

Receive monetary amounts for Postal Service Fees, ensure Customers update annually.

Sale and Purchase of Postal products as well as Lottery Tickets and other third party products offered at the Postal Agency.

Performing the duties of Commissioner of Oaths, verifying original copies of Certificates, affidavits etc.

1995 – 1997 – Jnr Administrator / Warehousing Dash Deliveries CC

Manage staff, warehousing, and delivery bay routes as well as liaise with third party couriers.

Assisting with quotations on daily basis as well as account queries and delegating clients’ needs with staff involved.

Greet Customers appropriately and determine their needs in a professional manner.

Screen incoming calls and operate switchboard forwarding calls to correct person. Telesales to increase Client Basis, arranging appointments to secure business with Sales Representative (Owner).

Data entry of shipping manifests on specialised software packaging.

Contact Clients on a continual basis to maintain a strong trustworthy relationship. Notify the Client of any potential delay before they are aware of it.

Arrange shipments with regular Clients as well as once off Clientele.

Maintain vehicle maintenance logs and create daily trip sheets. Arrange services for fleet of Vehicles.

Education:

Matriculated in 1994 from Amanzimtoti High School

Tertiary Education:

Internal Training at Eston Post Office 1999 – Post Master

Personal Computing 2008 at Varsity College PMB

Book Keepers 2009 at Varsity College PMB

SEESA ProFile Personnel 2017

SEESA Initiator & Disciplinary Procedures 2018

Abacus Payroll 2018

Online Courses: Alison

CERTIFICATES:

Microsoft Digital Literacy: IT Basics, Internet and Productivity Programs (97%).

Inventory Management: Using Inventory Models (96%) certificate to be purchased.

Fundamentals of Accounting Revised 2017 (95%) certificate to be purchased.

DIPLOMA:

Human Resources Revised 2017 (90%) diploma to be purchased.

Referrals:

Express Employment Professionals 033-***-**** - Kim Minnie

McBeans Implement Co. (Pty) Ltd. 033-***-**** - Mr Brian Egan

Midlands Medical Centre 033-***-**** - Rumenthree Ruthanum (Trainee)

Ext: 5213 - Norisha Ranjith - Administrator

Kei Chemist (Butterworth, Eastern Cape) 047-***-****083-***-**** – Maggie Havemann Mostert

Amatola Quarry Products CC 043-***-**** - 043-***-**** - Mrs Daphne Hagemann

A.G. Werner & Co. 031-******* - Patricia (Pat) Werner

PMB Auctioneers 033-***-**** - Helen Hendry

Riverdene Farms 071-***-**** - Edward Van Heerden

Eston Postal Agency Closed down - Johan Van Dyk

Dash Deliveries number changed - Melissa Van Gruenen



Contact this candidate