ROBIN GEORGE

Mobile: +971*********

adg903@r.postjobfree.com

NIGHT SHIFT IN - CHARGE

OBJECTIVE

Intent to build a career with a leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as key player in challenging and creative environment.

Summary of Skills

Experienced hotel room attendant with outstanding attitude and liking for customer service

Skilled in handling and maintaining cleaning equipment

Ability to read and execute instruction and room booking charts

Possess sound physical and mental health with extraordinary communication skills

Ability to perform all kinds of manual labor work and inspect room

Flexible to work in night shift and on weekends and holidays

PROFESSIONAL EXPERIENCE

FAIRMONT BAB AL BHAR,Abu Dhabi(UAE)- SEPTEMBER 2016 – PRESENT

Inspect guest rooms, public area, pool etc. after being cleaned by Housekeeper to ensure quality standards;

Run sold room reports verify room status, determine discrepant rooms, priotize room management in managing daily activities;

Act as a liaison to coordinate the efforts of Housekeeping,Engineering, Front Office and Laundry

Prepare,distribute and communicate changes in assignment sheets/workboards;

Communicate issues to next shift;

Complete the required paperwork;

Assist management training, motivating and coaching;

Follow all company and safety, security policies and procedures; report any maintaince problem safety hazards,accidents;

Housekeeping

Ensuring the operating staff working at night is following all cleaning SOPs.

Supervising hotel area at night and ensuring cleanliness in all areas of hotel.

Inspecting rooms for readiness and reporting to the front office for the same.

Checks and secures the rooms.

Responsible for the hotel property in my work area.

Follow departmental policies, procedures and service standards.

Report necessary maintenance items.

Achievement:.

Best employ of the month award.

Three times Housekeeper of the month in the department

CRISTAL HOTEL AbuDhabi(UAE)– OCTOBER 2009 – AUGUST 2016

SHIFT LEADER

Offered guest support service all times.

Cleaned break room, visitor laundry, vending and other areas as assigned.

Tagged lost and found items and turns them in to administration.

Performed towel service responsibilities as required.

Cleaned assigned guest units compliant with defined standards.

Monitored the upkeep of hotel rooms that were claimed to be 'Vacant Clean'

Corrected and informed housekeepers of any mistakes encountered during inspection

Stocked and maintained cleaning carts and storage rooms.

Reported repairs issues to department head.

Coordinates work activities among departments.

Investigated complaints regarding housekeeping services, equipment and took corrective action.

Performed concierge services delivered requested items to guests' rooms.

TAJ RESIDENCY COCHIN (INDIA) -OCTOBER2008 – SEPTEMBER 2009

ROOM ATTENDANT

Respond quickly to requests from guests and other departments.

Dust, buff, and get rid of marks from walls and furnishings.

Empty trash, dirty linen, and room service items.

Ensure that all appliances are present in the room and in functioning order.

Fill cart with supplies and carry cart to assigned area.

Straighten desk items, furnishings, and appliances.

Vacuum carpets and carry out floor care duties.

Restore guest amenities and supplies in rooms.

Replace unclean linens and terry with clean items.

LE MERIDIEN COCHIN(INDIA)– NOVEMBER 2006 – MAY 2008

APPRENTICE TRAINEE

Duties included making/changing beds, polishing fixtures, cleaning bathrooms, cleaning windows.

Completed checklist report for daily/weekly duties and reported results to supervisor.

Assist with laundry services washing, drying and folding linens.

Maintained a clean and safe environment at all times.

SELF ASSIGNMENT

Adaptability & integrity.

Enthusiastic, courteous & helpful to colleagues & customers.

Hard working, keen learner, self-motivated, and ownership to take responsibility.

Dedicated and committed, willing to take on challenging roles, tough assignments and work to tight deadlines.

Able to work under pressure.

EDUCATIONAL QUALIFICATIONS

SECONDERY SCHOOL (SSLC) GOVT OF KERALA - 2005

DIPLOMA IN HOTEL MANAGEMENT - 2006

COMPUTER KNOWLEDGE

OPERA, FBM,MS OFFICE EXCEL & WORD

PERSONAL PROFILE

Passport No : S 5855627

Passport Issue Date : 12/11/2018

Passport Expire Date : 11/11/2028

Place of Issue : Abu Dhabi

Marital Status : Married

Nationality : Indian

Languages : English, Malayalam, Tamil, and Hindi

Reference:

On request.

DECLARAION

I hereby declare that the information provided above is true to the best of my knowledge.

Robin George

Contact this candidate