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Customer Service Assistant

Location:
Tampa, FL
Posted:
October 23, 2020

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Resume:

Name: Yuliet Angeri

Phone: 904-***-****

Email: adg8yi@r.postjobfree.com

Employmet History

Wheel Power LLC 02/2017 TO DATE

***** ******* ** *** *

Spring Hill FL 34608

Tel: 352-***-****

Manager / Owner/ Dispatch: General Business Management, Ensure Company, permits, and Equipment are up to date and in Compliance with Laws and Regulations, Acct. Payables and Receivables, Schedule Appointments, Answering and returning phone calls, Truck Dispatching, Electronic and paper documents filing, Extensive use of Phone and Computer, Solve Problems, Receive, File and Prepare Correspondence, Exceptional Customer Service.

Hope Financial 04/2013 - 02/2017

1910 NW 16th Street

Pompano Beach FL

Tel: 954-***-****

Executive Secretary

Secretarial and Clerical work, answering and returning phone calls, Customer Service, Electronic and paper documents filing, Extensive use of Phone and Computer, Solve Problems, File and Prepare Correspondence, Schedule appointments, assist executives as needed to complete tasks or projects.

Angel Valdes Transport 11/2009 – 03/2013

3634 NE 121RST AVE

PORTLAND, OR 97220

TEL: 754-***-****

Assistant Manager/ Secretary/ Dispatch: General Business management, Assist owner to operate business, Secretarial and Clerical work, Ensure Company and Equipment are up to date and in compliance with laws and regulations, Acct payables and receivables, Answering and returning phone calls, Customer Service, Electronic and paper documents filing, Marketing, Provide work for the trucks, Dispatching, Extensive use of Phone and Computer, Solve Problems, Receive, File and Prepare Correspondence, Schedule appointments.

-America Home Health Care 6/2007 - 10/2009

6595 NW 36TH STREET

SUITE # 222-3

MIAMI, FL 33166

786-***-****

Medical Biller / Insurance Verifier: Medicaid, Medicare, Commercial Insurance, Medicaid Waver, Humana, American Group, Molina, United Healthcare. Billing hard copy and electronically, filling and follow ups. Collections, Self pay patients, Process commercial Insurance, Medicare and Medicaid Refunds, Evaluate the adequacy of documents, Check ICD 9 and CPT codes, Diagnose procedure for coding. Verify Insurance coverage, answering and returning phone calls.

- Baptist Hospital 12/2005 - 5/2007

18900 N Kendall Dr

Miami FL 33176

786-***-****

Administrative Assistant /Unit Secretary: Create Patient’s Chart, Admit and Discharge Patients, Read & Interpret Dr’s notes, Enter Diet, Medications, Special Notes and Instructions, Customer Service, Make and Receive Phone Calls, Communicate Patient’s Needs to the appropriate staff, Route calls to appropriate staff. Assist Administration as needed.

- United (Office Of The General Counsel) 7/2003 - 11/2005

1 Alhambra Plaza Ste 1200

Coral Gables, FL 33114

305-***-****

Data Entry Specialist / Paralegal Assistant : Entering Data in different Data Systems, Collecting Data from Different Data Systems, Calendaring Events, Preparing Notices and Documents. Assist The Paralegal Department as Needed.

Education:

City College Miami 6/2006 – 12/2007.

9300 S Dadeland Blvd, Miami, FL 33156

305-***-****

A.S in Allied Health (Medial Office Administrator With A Track in Billing & Coding).

Acomplishments:

Fully Bilingual (English / Spanish), Familiar with Microsoft Word, Microsoft Excel, Internet Explorer, Adobe Acrobat Documents, Outlook Express, Chrome. and more... AS400, Medisoft, EMR Fuayora, Medent, Citrix Care Tracker, Ingenix, Etc. Problem Solving Skills, Detail Oriented, Fast Learner, Computer Literate, Phone Etiquette, Exceptional Customer Service...

Note: Please do not contact me for MARKETING / COMMISSION BASED employment/career



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