Karen Morgan SAP SD/MM Consultant
+1-864-***-**** / adg8tl@r.postjobfree.com
( 1 )
We make Software work for you.
Professional Summary
Karen Morgan is a SAP SD/MM Consultant with over 10 years of SAP SD experience and has worked in SAP project phases from design to stabilization.
During her consulting practice she has gained industry knowledge in different industries such as Multinational Manufacturer, Wholesaler of IT Products in US, Europe and Asia Pacific. Core Competencies
SAP Sales and Distribution (SD), SAP Materials Management (MM), Functional expertise: Pre-sales activities such as inquiry and quotation, and major business activities such as Pricing, Shipping, Availability Check
(ATP), Billing, Partner Determination, Output Determination. Requirements Gathering, Business Process, Functional Design, Configuration, UAT, User Training, Go-live and Operational Support. SAP Technical Skills: ABAP knowledge, Interfaces, EDI, IDOC, BAPI, RFC, Configuration and Customization, Integration with Functional areas (SAP MM, FICO, APO), SAP Upgrade Project Skills: Business Process Design, Requirements Specification, Unit and Integration Testing, User Training, Operational Support, Continuous Improvement. ChaRM (Change Request Management), Project Tools (Maximo, ITSM, HP Quality Center, Service Now), MS Office (Excel, Word, PowerPoint, Outlook) Education
University Bachelor of Science in Computer Engineering, Polytechnic University of the Philippines SAP SD (Sales and Distribution) Bootcamp
SAP MM (Materials Management) Bootcamp
CRM Bootcamp
Special Skills, Awards, Certifications
Languages Filipino (native), English (fluent)
Relevant Experience (2010 – present)
Software Projects Consulting, 2016 - present
KION NA/ Fehrer Automotive NA/ Hengst Filtration NA/ IFA Rotorion NA, October 2016 – present SAP Implementation and Operational Support
SAP SD Consultant: analyzed the business sales process and requirements, created functional design, configured and designed solution including new sales process, output determination and pricing, designed test cases and developed test scripts, implementation, end-user training and support. Currently supporting SAP ECC 6.0 Upgrade, prepared test scripts for business users, coordinating test execution in preparation of the Go-live implementation.
Karen Morgan SAP SD/MM Consultant
+1-864-***-**** / adg8tl@r.postjobfree.com
( 2 )
We make Software work for you.
Ingram Micro Inc., 2014 – 2016
Ingram Micro Inc., December 2014 – June 2016
SAP SD Consultant: Meet with business process owners to identify business requirement. Analyzed the client’s as-is business process and mapped it to to-be business processes by identifying the gaps, creation of functional design for Sales and Distribution activities, configured order to cash (OTC) processes including sales order to invoicing, customized pricing procedure according to the company’s business process requirement, customized OTC process control elements such as document types, item category, and schedule line category, configured material determination, output determination and other determination using condition techniques. Maintained Copying controls for Sales, Delivery and Billing documents. SD/FI Integration: Revenue account determination, G/L accounts, accounts keys. SD and Web Interface (e.g. web related pricing). Collaborate with ABAPers to create report and user-exits in sales order creation, delivery and billing.
SAP Operational Support: Resolved tickets and worked with business users and developers to solve the issues. Testing: Carried out unit testing, systems testing, integration testing, user acceptance testing and regression testing. Interacted proactively with deployments to identify potential risks to recommend and execute required mitigation plan(s). Integrated SD with MM, PP, and FI/CO modules. Accenture, 2010 – 2014
Whirlpool Corporation, June 2010 – December 2014
SAP Operational Support
SAP SD Consultant: Provided expertise in Order-to-Cash processes (e.g. order management, pricing, delivery, billing), Material Determination and Pricing Configurations for external clients. Gathered business requirements within the Sales and Distribution module in order to develop a customized system to support specific business needs. Analyzed, determined, and documented functional requirements. Provided detailed definitions on how the applications would support business needs. Worked on different configurations and customization in SD to meet the business process design and application requirements. Performed unit testing of the development system configuration. Entered the configuration into the
"master" configuration SAP client and prepared it for migration and transport to the next SAP environment(s) as defined in the project's SAP System Landscape. Conducted impact analyses of business requirements on the system and performed troubleshooting within strict timeline requirements. Completed all appropriate documentation required by programmers, testers, deployment team, and application management teams. Performed and reviewed test scripts as per the business scenario and facilitating testing on all integration areas concerning MM and FI. Provided knowledge transfer to end users and key users with user manuals and configurations documents. Supported SAP Sales and Distribution globally, identified and resolved incidents and process improvements.