Natasia Nicole Williams

Email: adg8pv@r.postjobfree.com

Cell: 850-***-****

OBJECTIVE:Customer service representative with over 4 years of experience in sales, customer care, assisting with appointments, and in telephone services.Also, have some experience in Human Resources such as Youth mentor, filing medical records, scheduling appointments, making positive decisions, clerical work, and discussing and going over judicial court documents.

EXPERIENCE

Youth Mentor

Choices INC. May 2020- Until Supervisor: Shahdeya Austin Phone: 850-***-****

● Coordinated enrichment activities for youth

● Communicated effectively and positively with parents, youth, fellow staff members, community partners, volunteers and school personnel.

● Supervision of youth at all times during awake hours

● Distribute medication and document information in medication log as trained.

● Demonstrate an understanding of working with traumatized youth and trauma based behaviors and be prepared to engage in short term conferencing as needed. Warehouse Associate

GoPuff, November 2019- May 2020 Supervisor: Anthony Rye Phone: 334-***-****

● Receiving orders

● Processing incoming orders

● Packing and shipping orders

● Filing Paperwork/ Ordering/ Inventory count

● Customer service

● Kept the warehouse neat and ordered

● Backoffice/Excel data entry

Mental Health Observer

Holman Correctional Facility, October 2018- September 2019 Supervisor: Megan Bourque Phone: 251-***-****

● Watch inmates that are homicidal or suicidal

● Document inmates behavior every 5-10 minutes

● Escorting patients and assisting in patient assessment.

● Identifying the personal needs of patients

CASHIER

Arby's

March 2016- May2018 Supervisor: Micheal Sweetman Phone: 251-***-****

● I greeted all guests with a sincere smile, while making them feel welcome with a cheerful, helpful, and respectful attitude while communicating clearly.

● I had to repeat orders to ensure accuracy.

● I collected money for the order and delivered the order to the guest, thanking them and inviting them to return again. I also gave the guest their receipt, order number, drink cup and thanked them for coming.

● I Immediately attended to any guest service problem or complaint and notified my manager as needed.

● I counted the register fund and assigned at the beginning of the shift and used only the assigned drawer.

● I kept my service area clean and organized during my shift. Child Care:

Century,Florida

2009-March 2015

● Provided child care for several families including mines after school, weekends and during school vacations.

CHILD CARE SKILLS:

● The ability to look after children aged between 1 and 5

● Personal motivation

● Focused, dependable, multitasking, outgoing, & trustworthy

● The ability to adapt to changing environments

EDUCATION

Northview High School Diploma Bratt,FL

2011-2015

Coastal Alabama Community College Brewton,AL

2015-2018 (Some College)

Additional Skills

Proficient in Microsoft office, with a focus in word and Excel. Excellent with customer service

Word processing, spreadsheet, and database management Fast learner, Proactive worker

Written and verbal communication

Email and call handling

Human Resources

Medical from prison

Filing for paperwork

Appointment making

REFERENCES:

Floresa Findley Colorado Springs, CO Former Employer Phone: 850-***-**** Email:adg8pv@r.postjobfree.com

Kina Burkett Brewton, Alabama Advisor Phone: 251-***-**** Email:adg8pv@r.postjobfree.com

Keyth Grice Montgomery, AL College Friend Phone:251-***-**** Email: adg8pv@r.postjobfree.com Latoria Mayfield Louisville,KY Friend Phone:850-***-**** Email:adg8pv@r.postjobfree.com

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