Customer Service and Business Administration
Resume:
Page * of * DESIGNED BY DIYMYCV
NOMFUNDOMKHIZE
adg8pt@r.postjobfree.com
I am a competent, skilled, experienced and trained professional with 6 + years’ experience in the import and export freight logistics industry. I started out in 2008 as an Intern Export Clerk at UTI Freight Forwarding in Durban. I joined Cardinal Maritime as a Switch Board and FCL/LCL Operator and thereafter I worked as Sea freight Imports Groupage Controller at Shipshape. I relocated to Johannesburg in 2013 and worked as a Customer Service Controller at South African Inland Logistics for 3 years. I offer strong customer management skills with strong pedigree in freight logistics, shipping, customs, fleet, forwarding, imports, exports and estimation skills. My vision for the future is to secure a challenging growth focused role where my experience and leadership skills in freight logistics and customer services can be fully utilised in growing & improving the profitability, performance & value of enterprises and business units. P E R SONAL DETAILS
Nationality South African
Date of Birth 25 October 1987
Ethnicity African
Residential Area Boksburg, East Rand
Marital Status Married
Dependents Two (2)
Driver’s License Code 08 & Own Vehicle
Languages IsiZulu, English, IsiXhosa
Desired Salary R25 000 per month
Desired Benefits Medical Aid, Pension Fund
Notice Period Available immediately
E DUCATIONAL DETAILS
MATRIC New Forest High School 2006
English First Language, IsiZulu Second Language, Geography, Speech & Drama, Mathematics, Biology, Aggregate NATIONAL CERTIFICATE IN SHIPPING PRACTICE (NQF4) South African Maritime School 2008 Frame in Bond and Ex Warehouse Bills of Entry and Vouchers of Correction, Calculate the Duties and Tax Payable on Internationally Traded Goods, Classify Commodities According to the Customs Tariff, Calculate Customs Values, Interpret and Apply Information Contained in INCOTERMS HIGHER PASS CERTIFICATE IN CUSTOMS COMPLIANCE &
FREIGHT FORWARDING PROCEDURES (NQF3)
South African Maritime School 2009
Frame in Bond and Ex Warehouse Bills of Entry and Vouchers of Correction, Calculate the Duties and Tax Payable on Internationally Traded Goods, Classify Commodities According to the Customs Tariff, Calculate Customs Values, Interpret and Apply Information Contained in INCOTERMS BUSINESS ADMINISTRATION SERVICE LEVEL 3 LEARNERSHIP In-house Course from UTI (In-Tuition) 2009 PROCUREMENT AND SUPPLY CHAIN MANAGEMNT Currently studying (Part-Time) 2020 Page 2 of 3 DESIGNED BY DIYMYCV
S K I L L S
T E C H N I C A L
S K I L L S
P R O F E S S I O N A L
S K I L L S
W O R K P L ACE
K3 (Similar to ERP)
In-house System
SIMS
ERP solutions
Shipshape
Astra
Strategic thinker
Takes calculated risks
Results oriented
Decision maker
Expertise in ensuring full
compliance with local customs,
international regulations &
standard operating procedures
Negotiating
Experienced in diversity
Logistics management
Import & Export management
Freight expedition & routing
Shipping, freight forwarding & customs
Transport: road, rail & courier
Route evaluation and development
Project management
E X P E R I ENCE
P R I C I NG AND CODING ANALYST
Intertek, October 2018 - September 2020
Verify correctness of all invoices to ensure proper customs declaration and classification of harmonized codes with material master creation and government requirements
Carried out valuation of good according to GATT Valuation Rules
Evaluation of prevailing export market prices of goods being exported to the clients countries based on the obtainable data from the market place.
Analyse file documentation and enforce the necessary procedures required in reductions or upliftment for duty purposes.
Evaluation of prevailing imports tariff codes and customs declaration of goods being exported to the clients countries based on obtainable data from the import tariff codes Reason for leaving – Retrenched
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ C L E A RANCE C L E R K
King of Tiles T/A Stride Logistics, June 2017 – September 2018
Handling all imports shipments from A-Z:
Receive Imports documents from agent in China, Commercial Invoice/Packing Lists/Bill of Lading
Send imports documents to nominated clearing agents, Track vessel Eta by each Bill of Lading
Update system with updated details like Eta, Clearing agents Details
Send daily reports to all departments for new and upcoming shipments
Send transporters new shipping schedule every Friday for all new containers to be uplifted from port and according to the vessel arrivals
Trace/Track and follow up with transporters if all containers are uplifted from port within the free period given by TPT and if all containers are delivered to our warehouse and empties returned to nominated depot by shipping line
Updates our daily reports and excel sheets with all completed shipments and close off files/shipments
Sort out all queries within the department
Request Invoices form clearing agents and transporters and arrange payments Reason for leaving: Contract position
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C U S T OMER S E R V I C E CONTROLLER
South African Inland Logistics, June 2013 - March 2016
Telesales-imports/exports, calling clients for new shipments and loads
Tracking of shipments for clients until arrives destination, sending tracking to client on emails or call clients to updates on their shipments
Arrange for empty uplifts for export packing at customers premises at the required time
Confirm with release depots if the bookings are valid and empty available for export packing
Arrange imports delivery from city deep terminal to clients’ premises in JHB and long distance
Send tracking to clients once cargo is delivered, send pods as proof of delivery to obtain payments
Arrange for invoice to be sent to the client up on delivery completed
Keep track of the cargo in our warehouse in terms of storage and handling
Arrange for LCL/break bulk to be collected from depot to the client premises
Do estimates/rates quotations for clients
Arrange for NAVIS update if client request
Tracking of railed units with TFR and updating client and plan deliver once it parked in city deep
Ensure that the drivers have safety wear when going for deliveries/packing’s
Arrange with cartage team for all imports deliveries to the clients’ premises and ensuring that empties are turned in on time
Send internal sales performance reports per account/client and updating team on the progress of the account (KIP,s )
Ensure pods /tracking reports are in the files before closing off Reason for leaving: Family responsibilities
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ S E A F R E I GHT I MPORTS G ROUPAGE CONTROLLER ( FORWARDING) Cardinal Maritime, November 2009 - March 2013
Receive documents from overseas agents then register the file on system
Request for ANFS from shipping lines/co-loaders
Invoice clients/clearing agents, make payments to s/lines and coloader
Generate cargo dues on the Portnet system
Email depot instructions for the depot to receive the container and unpack in their warehouse for clients’ collection
Get delivery release from s/line once payment is done
Courier release documents to s/line for transporters to collect containers
Track vessels arrival times with the Transnet port terminal and update clients on vessel etc.
Track shipments and update clients about their cargo when unpacked
Issue delivery release order to clients once payment has been made by clients
Check if all payments are made by clients and all has been attended to in the file
Audit files /do provisions and disbursements on system
Close off the file and hand over to import manager for checking files Reason for leaving: Relocating to JHB
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I N T E R T E K
Frederick Venter
Team Leader
K I NG O F T I L E S
Tamara Ling
Clearance Supervisor
CARDINAL MARITIME
Cheryl Lee
Import Manager
S A I N L AND L OGISTICS
Anthony Naidu
CSD Supervisor
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