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Sales Customer Service

Location:
Fujairah, United Arab Emirates
Salary:
2000aed+ other insensitives
Posted:
October 23, 2020

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Resume:

SALES AND MARKETING RESUME

NAME: TANYI DELMA ENJECK

Tel: +971-*********

Email: adg8kt@r.postjobfree.com

Address: Dubai

Marital Status: Married

Cameroonian, Visit Visa

Sales Associate

CAREER SUMARY

Results-driven sales professional seeking a sales job with a reputable company employing proven expertise in identifying opportunities and growing the sales base. Strong problem-solving, influence and negotiation skills guarantee successful business-to-business sales and positive long-term customer relationships. WORK EXPERIENCE

Organization: Achimota Mall, People’s Fashion, Ghana Date : June 2018 August 2020

Position : Sales Person

• Identifies new business opportunities for growth and development of the company

• Delivers high sales results

• Answer inbound calls and assist Customers.

• Negotiates key wholesale deals ensuring companies high profitability

• Trains and motivates new salesmen and women to exceed targets.

• Conducts inventory count.

• Prepares procurement orders to ensure stock availability.

• Customer support

• Analyze performance and provide solution identified areas of inefficiency.

• Compile sales information into monthly reports for quarterly meetings.

• Ensures pleasant and satisfactory deals for both costumer and company.

• Handle refunds and exchanges at register while maintaining a friendly disposition.

• Maintain knowledge of what the competition is selling and provide feedback.

• Gather and interprets product information for all areas of the company lending expertise to the presentation of the monthly forecast and product development report.

• Product presentation that accommodates customer needs.

• Travelled all 10 regions servicing major retailers with responsibility for coordinating displays training personnel and managing trends.

Core competencies

• Market Analysis

• Product Labelling

• Customer Relation

• Product lunch

• Sales Forecasting

• Vendors Relation

• Customer Service

• Cash Management

General:

• Answer phones and customer requests and complaints in an efficient manner.

• Transfer calls to appropriate place.

• Report to supervisor with any problems or suggestions to better work atmosphere.

• Assist customers in a timely manner to avoid long waiting times. EDUCATION BACKGROUND

GCE ORDINARY LEVEL

GCE ADVANCE LEVEL

SKILLS AND ABILITIES

• Knowledge of customer service principles and practices

• Ability to type

• Communication skills - verbal and written

• Adaptability

COMPUTER SKILLS

• Microsoft word

• Microsoft Excel

• Power point & Access



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