Melissa Hanson

Looking forward to a great career

Minot, ND 58701

adg8aa@r.postjobfree.com

715-***-****

To use my leadership, organizational, and my willingness to learn to further my career in an exciting work environment.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Inside Sales Representative

DNOW LP - Williston, ND

September 2018 to May 2020

I was an ISR in charge of many customer accounts. I also worked the front counter walk in sales and phone in orders. I helped in the warehouse and loaded and unloaded trucks using the forklift. I received in orders to the computer. I also did jobs to help others when they needed help. Business Owner

MEL'S ANTIQUES & UNIQUES LLC - Wisconsin Rapids, WI May 2016 to June 2018

Owned and operated an antique and resale shop, also did consulting on antiques, and estates. Stage homes for display modeling and refer customers as to where to locate items. SALES

FIRST SUPPLY - Plover, WI

November 2015 to May 2016

I worked in the warehouse unloading trucks and pulling orders to send out on delivery trucks, also for the walk-in customers. Helped at sales counter as needed and ordered parts for customer's orders. I cleaned and stocked shelves as well as inventory control and receiving of all types of freight. DISTRIBUTION NOW

INSIDE SALES REP

DNOW LP - Stanley, ND

September 2014 to June 2015

I worked as an Inside Sales Rep, responsible for maintaining customer accounts, ordering parts for large projects, writing orders for walk-in customers as well as call-ins and process sales orders for invoicing. I also assisted in the warehouse when needed. GATE GUARD SUPERVISOR/TRAINER

H & L SAFETY AND SUPPLY - Berthold, ND

October 2013 to June 2014

I was responsible for checking in people, vehicles, and semi trucks at oil rig sites. Making sure they had proper paperwork, and safety PPE. (personal protection equipment) Ensure site safety for all personnel. I trained all new employees about all the safety rules and procedures. Plan and schedule up to 12 employees and supervise them during their daily work. Transport equipment to job sites and provide information needed to maintain equipment.

SALES/WAREHOUSE

FERGUSON ENTERPRISES INC - Minot, ND

July 2011 to October 2013

I started in the warehouse doing shipping and receiving, filing of all documents, loading and unloading trucks using forklifts or other equipment necessary to complete the tasks. Supervise other warehouse employees and answer phones. I was moved into the sales counter and started writing customer orders, pull orders, stage truck delivery orders, quote bids and order special orders from outside vendors.

SALES

FERGUSON WATERWORKS - Bismarck, ND

May 2011 to July 2011

I worked in the shipping and receiving department and helped at the sales desk as needed. I was asked to transfer to Minot store to help out.

SALES/WAREHOUSE

KIE SUPPLY CORP

October 2003 to April 2011

I worked as an Inside Sales Rep for a plumbing and irrigation wholesale distributor. My duties included counter sales, special ordering, inventory control, stock orders, shipping and receiving, multi-line phones, ROA and AP, product research, stocking shelves and rotating stock, cleaning office and warehouse, as well as pulling customers orders and loading and unloading of delivery trucks. Education

GED

Lake Washington Vocational Technical Training Institute Skills

• Warehouse Supervisor Experience

• Product Management

• Loss Prevention

• Inside Sales

• Logistics

• Outside Sales

• Freight Experience

• Warehouse Management

• Cold Calling

• Pricing

• Order Picking

• Product Development

• Multi-line Phone Systems

• Project Management

• Salesforce

• Business Development

• Shipping & Receiving

• Procurement

• CRM Software

• B2B Sales

• Account Management

• Warehouse Experience

• Merchandising

• Management

• Branding

• Purchasing

• SAP

• Forecasting

• Customer Service

• Research

• Supply Chain

• Negotiation

• Microsoft Powerpoint

• QuickBooks

• Sales Management

• Process Improvement

• Microsoft Excel

• Sales Experience

• Microsoft Word

• Microsoft Outlook

• Sales

• Maintenance

• Time management

• Microsoft Office

• Accounting software

• Operations Management

Certifications and Licenses

Driver's License

January 2020 to May 2023

Drivers License

Assessments

Automotive Maintenance — Expert

July 2020

Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Expert

Customer Focus & Orientation — Highly Proficient

July 2020

Responding to customer situations with sensitivity. Full results: Highly Proficient

Sales: Influence & Negotiation — Proficient

July 2020

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Inside Sales — Highly Proficient

July 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations.

Full results: Highly Proficient

Real Estate — Highly Proficient

September 2020

Matching listings with specifications.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

In the past several years I have been in control of several different shipping and receiving environments. My duties included: receiving large quantities of various plumbing supplies and products, I have also had to cross check inventory with data bases to maximize profits while keeping costs down. I have also supervised up to 12 employees, ranging from truck drivers to warehouse employees, gate guards and hot shot crews. I am forklift trained on several different types and can maneuver in very close quarters. Not only have I worked with warehouse personnel, I have been commended on my strong customer service skills, and sales abilities. I have been trained to use several different types of computer programs specifically designed for shipping and receiving, sales, and ordering products. I have been trained in inventory control, loss prevention, and product management.

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