Sibusiso Kagiso Thobela

**** ********** ****** **********, *******

M: 065******* /ALT M: 064******* /E: adg863@r.postjobfree.com

Nationality: South African /Race: Black /Gender: Male /DOB: 12/02/1985

Hello I’m Kagiso. I am a self motivated assertive individual who is willing to learn and share my previous experiences with my next employer. I am as self driven person who is looking forward to his next challenge, I have worked for several industries ranging from banking, customer services, sales to even working as a control centre operator monitoring fleet. Part of my goals is to eventually see through my dream of either being an entrepreneur or an intrapreneur. If you are looking for an ambitious go getter I am your person.

Skills and qualities

Hard worker Team Player Problem solver

Self-managed and Motivated Sharing Team player

Strong work ethic and a Sense of Urgency

High level of energy and enthusiasm Delivery Oriented

Willingness to work extra hours where required

Embrace technology Client Centric Systems minded

Employment History

Administrator / Thobela Fleet Management and Projects / Johannesburg 01/02/2019

Track and monitor Fleet on our database

We monitor Uber/Taxify vehicles fitted with tracker

Check if the vehicle is on our normal course of route

Submit invoices to vehicle owners

Due to the pandemic we had to stop our operation

Control Centre Operator/ Tracker/ Darenwood 30/10/2014 to 15/01/2019

Track and monitor all vehicles that are on the Tracker tracking program as well as database

Monitoring both fleet and personal vehicles

Receiving calls from customers and fleet managers/controllers and providing vehicle locations

Responding to vehicles which are involved in accidents or breakdowns and ensuring Roadside assistance is in place

Escalating all Technical related queries and ensuring client queries are rectified

Accepting and attending to all unit related queries

Escalating all possible stolen vehicle to appropriate department 24/7 Shift environment

Data Capturer/ LG SETA / Bedfordview 25/05/214 to 7/10/2014 temp

Capturing Data

Filling and sorting of document

Updating learner information

Checking and verifying learner documents

Handling incoming calls

Assisting with other administrative duties

Health Advisor/ Momentum/ Centurion 1/06/2013 to15/10/2013 Temp

Receiving web applications from potential clients and quoting them regarding medical aid

Converting the quotations to New Business by means of sales

Doing needs analysis in order to select the best medical aid cover

Advising clients on a medical aid that would meet their needs

Sales Consultant/ Iwyze/ Johannesburg 1/1/2011 to 30/11/2012

Receiving sms’s from potential clients and phoning them regarding short term insurance products

Receiving calls from clients who seek quotation and securing as much business as possible

From time to time handling various queries from current clients

Collecting referrals and doing follow ups

Online filing by capturing clients details while they are on the phone

Customer Service / Capitec/ Soweto 1/8/2009 -25/11/2010

Consultant duties- Issuing of loans creating new savings and savings plan accounts

Filing of clients documents

Working at the cashier terminal

Marketing of Capitec’s products

Telesales to bring new loan clients

Arrears- collecting and phoning clients to pay loans

Using Naedo to track clients who owe and refuse to pay

Administrator/ Triple K Logistics / Johannesburg Boardmans Warehouse 29/10/2007 – 1/7/2009

Basic Admin, typing of documents, handling of incoming calls

Completing and submitting tax returns for clients

Completing pay-slips for workers (VIP Payroll)

Typing of reports as well as compiling of Agendas

Education

Matric/ High School Diploma 2003

Star Schools

References

Linda Molotsi (Triple K Logistics) : 076*******

Desiree Phillips (Capitec Bank) :011*******

Prevlin Naidoo (Momentum Team Leader) :082*******

Charles Edwards (Iwyze) :011*******

Nhlanhla Mpembe (LGSETA HR) : 011-***-****

Keenan Hing/ Shirley Lekalakala (TRACKER Supervisor) :011*******

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