Suran G Moodley

Consultant

adg84s@r.postjobfree.com

081*******

760**********

** ********* **** ******

Die Hoewes

Centurion

Work Experience

Owner/Driver

Self employed school transport - Pretoria, Gauteng April 2016 to Present

Owner driver of vehicle used to transport school children Responsible for safety of children

The maintenance of the vehicle and appropriate licensing. Managing cash flow

Consultant

Bridge loans - Pretoria, Gauteng

March 2014 to February 2015

Sales -facilitate the sale of loan product to the client dependent on client affordabilily thereby increasing loan book and branch profit margins., Administration -assistng clients with application and supporting documents

ensuring fica legislation and company procedure is strictly adhered to. Data capture -accurate capture of all application information on system. Filling -Filling of client and branch documents as required- Debt control-calling clients who have defaulted on payments to recover

outstanding balances.

Receiving Clerk

World Wide Automotive Group - Centurion, Gauteng

October 2011 to December 2013

My role as receiving clerk was to track incoming shipments for estimated arrival dates prepare the receiving team for daily and weekly incoming shipments from intemational auto parts suppliers{ eg.Volkswagen; Hans Pries; Meyle; Febi; Continental; Blue print Shandong.) Administration-Creation and Printing of GRV's and labels. Assisting Receiving staff with OE numbers etc.where needed. Collection and capture of GRVs Creation of Discrepancies

report per Shipment

Compiling reports.Order of consumables booking services and repairs for machinery etc.

Client Service Consultant

Momentum Group - Pretoria, Gauteng

August 2005 to September 2009

Pretoria

First National Bank Life

ln/Out bound call center.Dealing with clients queries ; complaints and policy amendments over the telephone.

Personal inbound call average 130

calls per day, outbound call averege 80 calls per day. Client service-Delivering excellent client service to all clients on a diverse Mix of fnb insurance products {ranging from law on call; fnb survivor plan to fnb funeral cover. Document control-Printing; Scanning and lndexing of all client documents To Momentum paperless system.

Discerning between documents to accurately index and store client document and instructions according to legislation.

Retention- Listening to and understanding of client grievance attempting to sincerely assist clients to find

solutions to their problems with the products or service, showing commitment to finding solutions with regular

feedback up to finalization. ln order to retain client business while never overpromising or deceiving clients.

Sales-Cross selling of fnb insurance products upon completion of client request.

Firet National Bank Bancasurance

Admin Sales Support-Rendered Administrative support to bancasurance sales team comprising of approximately 300 sales advisers nationally. Delivering services to sales teams and clients inline with the bancasurance objective of increasing First National Banks Market share. Admin- Scanning ind indexing applications creating work flow for checking and capturing of client applications. Capture applications liaise with stakeholders ensuring all required documentation is received. Updating sales teams with application process and status from AIP to FlNAL

GRANT,

Diary Management-Managing One Account Home loans Application Diary of 4000 applications

Client Service Consultant

First National Bank - Pretoria, Gauteng

October 2002 to August 2005

Banking Consultant- The key performance areas of this position was to renderWOW service to the banks

clientele with major emphasis on sales of all banking products built on solid knowledge of all banking products;

procedures and systems in place.

Sales-Promoting and selling a wide range of banking products and services {Wills; Trust servies; lnsurance; Home loans; credit and transactional facilities.) Adhered to competitive sales and service targets.

Administration- Checking of all client documentation as per legislative and audit requirements. Safe guarding

client and bank information. Opening of new transactional and credit facilities. Creation of client records and record keeping with strong focus on Quality. Service- Providing efficient client service based on knowledge; training and my ability to multitask; work under pressure and effectively communicate with clients from all walks of life. Foreign Exchange-Preparation of drafts and exchange of traveller cheques and currency. Cash Handling- My duties where not limited and included the roles of Teller, Mass and business telling. Also

assisted with branch treasury functions such as assisting other tellers with balancing and Supervisors and management with end of day treasury functions. Cashier; Sales and New Accounts

Edgars Stores - Johannesburg, Gauteng

February 1999 to October 2002

During my time with edcon I filled the following positions{Cashier;Sales assistant and new accounts canvassing) at three different stores namely{ Edgars Eastgate;Edgars Church street and Edgars Quagga center]

Cashier- Handling of cash and card transactions and balancing which also involved the checking of product

codes and pricing

Sales assistant-Assisting clients with their purchases and continuous up selling to increase department sales. Merchandising and Stock replenishment.

NewAccounts Canvassing- Sale of new accounts to predominantly cash clients

Whiah also involved elements of administration in that I also had to facilitate the capture and follow up of approved accounts and liaise with

clients as to their application resufts or outstanding documents. Education

Senior Certificate

Lotus Gardens Secondary - Pretoria, Gauteng

October 1998 to November 1998

Skills

Microsoft Office, Administrator, Client Service and Sales Certifications/Licences

Drivers License Code 10

February 2017 to February 2022

Code 10 with PDP g and p

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