Q.A. KINLOCH

**** ******* **., **********, ** ***40 • 843-***-**** • adg82i@r.postjobfree.com

QUALIFICATIONS

Highly focused and dedicated individual with extensive experience in the coordination and support of daily deadline-driven operations and administrative functions. Proficient in Microsoft 365, especially Outlook, Word, Excel, Access & PowerPoint, Windows and Mac operating systems, Internet and Legal research and Adobe Acrobat. Currently pursuing a professional certificate to work as a Paralegal Specialist for a legal services organization with the goal of obtaining this experience prior to applying to/entering law school. EDUCATION & CREDENTIALS

Bachelor of Science in Business Administration • 2020 • Coastal Carolina University – Conway, SC Major: Entrepreneurial Management

GPA: 3.4/4.0

Awards: Life Scholarship Recipient, Dean’s List Standing Throughout Undergraduate Studies Paralegal Specialist Professional Certificate • January 2020 to Present • Horry Georgetown Technical College – Conway, SC PROFESSIONAL EXPERIENCE

WAL-MART STORES, INC., MOUNT PLEASANT, SC OCTOBER 2019 – MARCH 2020 PHARMACY TECHNICIAN

Served as the lead point of contact for pharmacy patients, which mainly included resolving various complex issues.

Acted as a liaison between the patients and pharmacists, including communicating relevant information as needed.

Drafted and edited pharmacist’s dictation using electronic recording devices.

Performed accounts payable and receivable, as well as other accounting procedures.

Liaised between insurance carriers and management regarding complex issues.

Performed records retention procedures according to Federal HIPAA regulations.

Maintained patient confidentiality while handling medical records. CITY OF GEORGETOWN CITY HALL, GEORGETOWN, SC MAY 2015 – AUGUST 2016 ADMINISTRATIVE ASSISTANT

Assisted new business owners with completing tasks for starting a business such as providing guidance with executing zoning ordinance forms, obtaining building and sign permits and assisted with applying for a business license Also assisted new business owners with registering with other state government agencies.

Edited and recreated various contracts for review by new business owners within the Building and Planning department.

Assisted city attorneys with regulatory needs of clients in the telecommunications, satellite and Internet industries.

Prioritized, delegated, and supervised multiple document production, duplication, distribution, and retention projects through collaboration with various internal and external support services.

Prepared complex charts and documents for presentations to clients and state government agencies using data culled from clients, attorneys, and legal research

Operated, tested, and configured new software applications prior to full office implementation.

Process complex expense reports using general ledger codes and automated travel and expense management system.

Reported billable time and maintain daily input and end-of-month timesheets.

Maintain management and team of attorneys' appointment schedules and manage all meeting details. VOLUNTEER WORK

THE MITNEY PROJECT, GEORGETOWN, SC SEPTEMBER 2016– PRESENT ADMINISTRATIVE COORDINATOR

Serve as the first point of contact for visitors and staff to ensure efficient and effective service; provide administrative support to Board of Directors and other staff for the non-profit organization.

Compose, edit and produce a variety of documents including spreadsheets, contracts, reports and email communications on behalf of the Board of Directors.

Handle and screen telephone calls; route all incoming mail from external clients and organize outgoing mail in a useful and well-organized manner.

COASTAL CAROLINA UNIVERSITY, CONWAY, SC AUGUST 2016– JUNE 2019 STUDENT ALUMNI AMBASSADOR

Assisted association with all University commencement ceremonies.

Served as a host for social events sponsored by the Association.

Participated in various activities with the Association’s Women of Color program including managing social media campaigns.

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