Stephanie Stone

***** ****

Royal Oak, Michigan *8067

248-***-**** Email: adg80o@r.postjobfree.com

SUMMARY

Highly Dedicated Project Manager and Team Leader with strong experience in Application Development projects and Budget Management for Medium to Large Size Projects. Excellent Communicator, Team Builder and Meeting Facilitator. Able to clearly communicate the needs of the project while representing the project team, the business owners and upper management. Reporting on Status, Issues and Risks in Weekly Slides Deck Reports.

15+ years of experience in Project/Program Management for Information Technology Projects

Agile and Waterfall project methodologies projects (Kanban & Scrum)

Define Project Scope, Issue and Risk Management, Defect Management, Requirements Gathering

Interact with Business Owners and Product Owners to determine project size, timelines and alternative solutions

Develop and Maintain Project Timelines/Plans using MS Project under strict deadlines

Senior Management and Team Weekly and Monthly Status Report preparation

Meetings including Project Kickoff, Status Updates, Issue Escalation and Project Close Out

Identify QA, BA and Dev. resources as needed, assigning tasks to meet project goals

Data Warehouse (ETL) and Data Integration improvements, Website Building for Digital Marketing

Team and Vendor training, support, mentoring and Train the Trainer sessions

Security Scan reviews and use of Imperva and Performance Testing

MS Project, MS Excel, MS Visio, PowerPoint, NetSuite, Clarity (CA PPM), Service Now, Change Pointe, SharePoint, HP ALM (Application Lifecycle Management), JIRA, Power BI, SOW and RFP documentation

WORK HISTORY:

Sr. Project Manager/Consultant – DMI (project location at FCA) Auburn Hills, MI June 10, 2019 – April 14, 2020

Connected Car and Telematics Box Module project:

Recommendations for Defect tracking, process improvements to include use of JIRA instances &HP ALM

Team Management and training of FOTA (Firmware over the Air) staff and Change Request (CR) staff, review and train for proper documentation of tasks and execution of weekly/monthly reporting to management

Used JIRA for Agile Backlog and Defect tracking new Customer Features for better Customer Experience

Prepared Weekly and Month End Progress Dashboards for Upper Management reporting

Created Integrated Project Timelines and Project Plans for all projects being managed using Agile Methodology

Updated documentation for project details in the RFP and Reviewed SOW for project extension

Sr. Project Manager – Comerica, Auburn Hills, MI (3/1/2018 – June 10, 2019 W3R contract position

Management of High Risk and Complex projects for Money Transfer, Agile Projects for application development of Data Integration Services, API Projects, Initial AWS (Amazon Web Services) Cloud implementation to move data to cloud storage for security and flexibility

Project Timelines and Project Plans for all projects being managed using Agile Methodology for the Data Integration Dept.

Managed Vendor Agreements and Team use of Informatica

Created Deployment Readiness Standards and Service Now workflow organization, adding to PMO objectives

Defect Tracking using HP ALM while Performing Risk management reports for escalation

Brand Site Application Manager – Ford Direct, Dearborn, MI (11/2017 – 2/2018) Teksystems Contract Position

Management of AEM and Authoring projects that are tracked in JIRA for Agile delivery.

Sr. Project Manager – Ally Bank, Detroit, MI (3/2016 – 11/2017)

Managed Dealer Financial Services Program for Dealer Portal Releases

Break fixes and Regulatory updates to the Dealer Portal using on shore and offshore JAVA developers

Implementation of SSO for Mitsubishi Motors using Agile processes

Payoff quotes using Dealer Track and Route One

Managed updates to Salesforce and Service Now as well as various other proprietary software updates, Service Now used for ticket tracking incidents, change tickets, problem issues and maintenance tracking

Managed Implementation Testing (QA/Dev/Prod) as well as Cognizant development team

Stephanie Stone

25860 York

Royal Oak, Michigan 48067

Page 2

Sr. Integrated Project Manager – Ford, Dearborn, MI (9/2014 - 3/ 2016) Teksystems Contract Position

The Owner Project was an Agile project to unify the digital customer experience across shopping and websites. The digital Ford ownership customer experience is built using Enterprise Project Portfolio Management (PPM) and Agile Methodology in conjunction with Team Detroit and Razorfish. This project includes the complete migration of functionality of the existing Owner site into a new Owner Support site for Ford and Lincoln shoppers and owners. This project supported owner.ford.com and owner.lincoln.com

Sr. Project/Program Manager – Covisint/Compuware, Detroit, MI (02/2011 – 9/2014)

Project Manager for application development and portal enhancement projects for BtoB and BtoC. Clients include JLR, CWT, Ally Financial, Ford, Daimler, GM, Chrysler, Mitsubishi, Shell SharePoint project, BCBSM system maintenance for insurance claims and Coca Cola. Projects focused on EDI, IDM and Cloud Identity Services and Security.

Program Management of Agile releases utilizing 20+ offshore developers and QA analysts in Shanghai

Attend client meetings, provide stakeholder status updates, update project plans and detailed milestones

Daily and Weekly meetings with internal teams consisting of Business Stakeholders as well as on sight and offshore Developers, Solution Architects and Business Analysts to ensure projects deploy on time and within budget.

Mentoring and training newly hired project managers. Utilized SDP Processes and completed CMMI training.

Management of Application development projects using HP ALM, Akamai, J2EE and .NET

Create, Review and Update of Statement of Work (SOW) for multiple projects

Project Manager - Blue Cross Blue Shield of Michigan, Detroit, MI (10/2010 – 02 2011) S3 Contract Position

Michigan Operation System (MOS) Project Lead for billing and insurance claims

Project Manager – Credit Acceptance Corporation Southfield, MI (02 2010 – 09/2010) Fast Switch Contract position

Facilitation of the upgrade for a nationwide customer facing online sales system. The new system expected to process over 600,000 customer applications per year. At completion, the client’s online experience is to improve by providing a seven-step process for sales, which includes tracking of all customer data, credit bureau scores, as well as payment and interest calculators. Data Warehouse (ETL) and Data Integration improvements included in this project.

Project Manager – Budco, Highland Park, MI (10/2008 – 05/2009)

Application development projects utilizing .NET and J2EE to facilitate fulfillment and email push campaigns

Analytics tracked for email metrics and data validation, resulted in increased revenue for both Budco and pharmaceutical companies being represented.

Utilized Microsoft Project to manage all project schedules, timelines, staff assignments and utilization related to pharmaceutical sales team projects.

Utilized Microsoft Visio to create CRM Flowcharts for Sales and IT Department tracking of email push results for pharmaceutical team projects

Takeda Pharmaceuticals projects for Prevacid and Uloric. Client weekly meetings to maintain business relationship.

Project Manager – Assurant Insurance Co./SSDC, Novi, MI (02/2008- 08/2008)

IT Department team lead to successfully upgrade the software data exchange between the Centers for Medicare and Medicaid Services resulting in increased billable hours and sales.

Management of IT projects, scopes from inception to close

Management of project budgets and forecasts

Facilitation of weekly team meetings to identify Action Items, Successes and Roadblocks

Communications with all stakeholders, sponsors and customers to identify Action Items, Successes and Roadblocks

Identification of business needs, in scope/out of scope items and significant financial impacts

Project Management of application development using .NET, resources for implementation of SugarCRM, Time Matters, Billing Matters and proprietary software migrations resolving client Social Security, Disability and Medicare initiatives.

Stephanie Stone

25860 York

Royal Oak, Michigan 48067

Page 3

Technical Lead Operations Consultant – Mar-Que Construction, Southfield, MI (10/2007- 02/ 2008)

Research & implementation of desktop fax capability

Assisted application development of database software utilizing FileTrac

Research voiceover IP telephone systems and services

Research & implementation of scanning workflow to assist in achieving paperless workflow environment

All implementation coordinated with various technical vendors.

Operations Manager/Project Manager - G-M Adjusting Company, Bingham Farms, MI (06/2004 – 06/2007)

Using Agile Methodology, successfully managed the development of a new Internet database system for insurance property & casualty claims.

Simultaneously lead the migration, implementation and training of all employees and clients on the new client relationship/database system

Managed all company servers & computers, email accounts, internet database, networked copier/scanner

Training Consultant – Freedom One Financial, Clarkston, MI (03/ 004 –06/2004) Contract position

Created and delivered a New Benefit Consultant Training Program on time and within budget

Audited existing training materials and processes, field-shadowed company employees, documented sales process

Developed a New Benefit Consultant Training Agenda that is repeatable and consistent

Developed Visio Workflow graphs for visual learning

Sr. Project Manager/Network Engineer – GlobalView/Clover Technologies, Detroit, MI (04/2000 – 09/2002)

Managed the Pontiac School System Project which involved

Deployment of architecture, hardware, software deployments

Implementation of the voice, data, video, Distance Learning, and Internet Access projects, involving 27 locations.

Developed and maintained vendor/subcontractor relationships

Initiated the development and implementation of acceptance/testing procedures

Maintained goals and objectives on all projects to meet customer's expectations and budget guidelines

Regional LAN Administrator/Project Manager - Chubb Insurance (ARC Contract Position), Troy, MI. (10/1997- 03/2000).

Project Managed LAN and workstation activity at various branch locations (Troy, MI; Grand Rapids, MI; Minneapolis, MN; and Milwaukee, WI)

Project Manager of Implementation and Training of Midwest Region branch staff on proprietary applications for Chubb Insurance, which included EDI and Customer Underwriting Workstation (CUW)

Managed regional help desk using Enterprise Administrator and all help desk ticket reporting and follow up

Planned all regional projects including timeline and resource usage

Workstation Manager/ Project Manager - The Equitable – AXA Insurance, Troy, MI. (03/1994 to 10/1997).

Project Managed all system implementations during 6-month pilot program and state-wide rollout

Network Administrator/Implementer for OS/2 DOS workstations during pilot program, implemented DOS/Windows 95 based workstations on a two-server system implementing Token Ring, TCP/IP. Responsible for over 130 users on-/off-site, including training and technical support, escalation and tracking of IT problems to appropriate help desk

Liaison to Home Office (New York), Technical Help Desk (New Jersey) and Software Support Desk (Atlanta)

Participated in development of Train-the-Trainer classes

Stephanie Stone

25860 York

Royal Oak, Michigan 48067

Page 4

EDUCATION

Michigan State University and Wayne State University

A variety of Microsoft, Cisco, Compaq, IBM, 3COM, Nortel, Enterasys training classes

PMI Classes

oProject Communications Management – Brian Salk, M.A. Ed., PMP

oProject Management Fundamentals

oPMP 1 Week Exam Prep Boot Camp – New Horizons, Troy, MI October 2010

CERTIFICATIONS

Scrum Master Certification – To be completed November 2020

Six Sigma Greenbelt in process

PMP – Test to be taken November 2020

Passed LOMA Part 1 and State of Michigan Life, Disability and Health License

MEMBERSHIPS / AFFILIATIONS

Michigan Council of Women in Technology https://www.mcwt.org/

National Association of Professional Women http://www.nationalassociationofprofessionalwomen.com/

Great Lakes PMI

National Association of Insurance Women, International

LINKS

https://www.linkedin.com/in/stephanie-stone-a860569/

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