Charlie Mongoho

Branford, CT *****

adg7z3@r.postjobfree.com

203-***-****

Summary:

Experienced Identity and Access Management (IAM) and Security Engineer with a deep experience and knowledge in IAM Infrastructure Solutions and tools design, architecture, deployment, and operations. Worked on multiple IT security projects including the deployment and maintenance of the Privilege Access Management CyberArk in the last two roles as a security engineer.

Business and IT leader and team player with an excellent work ethic, consensus builder with confident and influencing communication skills, will communicate effectively at all layers of the organization.

Over 15 years of experience of IT systems solutions design, security, integration, management, and support. Strong Cloud, IT Infrastructure and Security. Continuous learner with excellent troubleshooting, analysis, and collaboration skills.

Skills

Privilege Access Management (PAM)t: deployed and maintained CyberArk as a Security Engineer at CIGNA and at MassMutual including the migration and the vault deployment, Privilege Session Manager, and other components of CyberArk. Working in the team that supports CyberArk.

IT Security Systems solutions integrations, Cloud Solutions, Accounting and Reporting, Investments and securities Analysis, Data Analytics, Information Systems Management, Operations Management, Corporate Finance Investment and Security Analysis.

Cloud solutions and tools: Microsoft Azure, AWS Cloud Solutions, Google Cloud, CI/CD tools: Jenkins, GitHub, Kubernetes/Docker.

Risk Management Framework and controls: COBIT, ITIL, FFIEC, COSO, ISO27001, NIST

Risk Management Tools: RSA Archer

IAM Tools: SailPoint, Saviynt, RSA Aveksa, Okta

Programming languages: Python, Java, PowerShell, VBA, C#

Database languages: SQL, PL/SQL (Oracle)

Solutions integration: REST, SOAP, ETL

Software design and architecture: SDLC, Agile, GIT

Education

University of Connecticut, Hartford, CT, Master of Business Administration (MBA)-Finance August 2014

Western Governors University, Salt Lake City, UT, Bachelor of Science in Information Technology June 2010

Certifications

CyberArk Trustee Certified

CISSP (preparing and registered)

AWS Certified Cloud Practitioner, ITIL Foundation v3, Microsoft Cloud – Office 365 (MCP), - MCITP/MCSE, CompTIA IT Project+, Security+, Network+, A+

Professional Experience

MassMutual, Springfield, MA

IAM Lead 11/2018 – Present

Senior IAM Engineer designing, architecting, deploying, and establishing Identity and Access Management operations procedures and processes.

Worked on the design, architecture, deployment, and operations of CyberArk as the (Privilege Access Management) PAM tool. Worked on the migration from IBM PIM to CyberArk.

Worked on solutions and applications, on premises and cloud, integrations into the IAM solutions including connectors, data points and identities.

Worked closely with the Enterprise Risk Management Team to ensure IT controls are implemented as per the enterprise governance standards.

Collaborated with various organization’s teams to ensure applications are integration within the Identity and Access Management platform per audit and compliance controls.

Worked on the integration of security solutions across platforms including Okta, CyberArk, Saviynt (IAM Strong), MAX, Workday, SAP, Salesforce and more.

Leading a team of 3 Identity and Access Management Engineers providing support and integration to the organization’s Identity and Access Management solution.

Supported the solutions that integrates with SQL and Oracle database using REST APIs and Agile Methodologies.

Drove IT security solutions integration in the Identity and Access Management space, Privileged Access Management and Security Operations.

Customization of the SailPoint IIQ product to implement enterprise security and access control.

Participated in the status meeting and & discussed issues related to SailPoint IdentityIQ with the group.

Provided Strategic Leadership of Security solutions integration and deployments.

Partnered with stakeholders and senior management for cyber security solutions roadmaps and deployments.

Provided support using SQL, PowerShell, Rest API and Python.

CIGNA, Bloomfield, CT

Senior IAM & Security Engineer 11/2017 – 11/2018

Worked on the architecture and deployment of CyberArk as the Privilege Access management (PAM) tool globally.

Managed the integration of data, applications, and users into the IAM RSA IGL leveraging requests, workflows for access management, segregation of duty, security, and compliance.

Extensively worked on identifying, analyzing, and resolving defects and issues with Sailpoint IIQ.

Integrated over 100 applications across multiple locations leveraging ETL solutions built around SQL, SSIS, .NET (C#), PowerShell, Perl, and VBScript.

Supported the newly deployed Access Management Solution (RSA IGL).

Led the audit of over 10 000 services accounts leveraging data mining and analytics solutions and SharePoint to enable secure access to the company’s assets.

AOS, Branford, CT

Senior IT Security Engineer 06/2017 – 11/2017

Designed, deploying and maintain IT solutions evolving around networking, cloud, security, disaster recovery and business continuity.

Provided all around IT services to more 1000 firms in the CT areas in the areas of security PKI, compliance, Office365, virtualization, identity management and related technologies.

Provided expert guidance to management in business strategy, operations and project management and IT solutions.

Yale New Haven Hospital, North Haven, CT

IAM Engineer 10/2016 – 06/2017

Supported Identity Management security operations for access, authentication, and authorization.

Supported the migration from Microsoft Forefront Identity Manager to SailPoint Identity IQ.

Worked with business teams supporting security operations activities involving identity provisioning, audit, and certification.

Louis Dreyfus Company, Wilton, CT

Senior Active Directory Administrator 04/2015 – 10/2016

Implemented a global Active Directory support framework and deployed an ITIL based change management process.

Delivered IT Strategic support for the global identity management framework for cloud services running Office 365 and non-cloud services, applications, users, servers, workstations, and devices.

Provided leadership, roadmap, and goals for the global Active Directory Infrastructure.

Provided support to Active Directory related applications and technologies including Exchanges, WebLogic, LAN/WAN devices, web proxy devices and security devices.

Managed a Global Active Directory with 200+ domain controllers in every continent and more than 5000 objects.

Providing strategic and operational guidance for the global Active Directory Infrastructure.

Supported the global Active Directory Infrastructure including DNS, DHCP and group policies.

General Re-Assurance (GenRe)-A Berkshire Hathaway Company, Trumbull, CT

Senior Infrastructure Lead 10/2011 – 03/2015

Drove and implemented the global Active Directory operations framework and initiated and implemented the ITIL based change management model.

Supported the organization data center including UCS, EMC storage, Fiber Channel connections, VMware.

Participated in the data center relocation and provided support for shutting down activating devices, servers, and applications.

Conducted data center disaster recovery testing at the mirror data center site at IBM in upstate New York.

Fully accountable for both tactical and strategic support for the Microsoft Windows Active Directory. Tactical accountabilities include the successful day-to-day support, administration, maintenance, and enhancements of systems meeting or exceeding Service Level Standards.

Supported all parts the Active Directory infrastructure including group policies, sites and services, login scripts, OU, users and groups, DNS and DHCP.

Managing a Global Active Directory with trusted domain with 9 domain controllers in every continent, 5000 users, 1000 servers and 10,000 workstations.

Managed IT Services provider deliverables and SLAs and managed expectations and results to management satisfaction.

Community Health Network of Connecticut, Wallingford, CT

Senior Network Engineer 03/2009 – 10/2011

Acted as a change agent and deployed new IT solutions in storage, messaging, networking, and remote access.

Managed a team of five IT support personnel including two engineers and three helpdesk staff support the organization IT infrastructure.

Managed the IT Global Infrastructure including Windows Servers 2003/2008, Exchange 2007, Office XP 2007/2010, and Windows XP.

Worked successfully with the new IT services provider and implemented a framework for managing IT as a service.

Supported Microsoft Active Directory, Exchange 2007, Symantec for Security and backup, Dell EqualLogic storage and third-party middleware applications.

Specialized Technology Resources, Enfield, CT

Enterprise Infrastructure Engineer 10/2007 – 03/2009

Acted as a change agent influencing management, received approval, and implemented Servers virtualization solutions using VMWARE and documentation and collaboration platform using Microsoft SharePoint.

Supported the Active Directory environment including DNS, DHCP, group policies, sites and services, users, and groups management.

Managed the Global Windows Server 2003/2008 Active Directory infrastructure and Exchange messaging.

Provided third level support for complex applications using Active Directory, Oracle database and Red Hat based applications.

Successfully managed and supported IT Projects leveraging Active Directory, EMC storage, open source and Oracle based middleware applications.

Connecticut Online Computer Center, Avon, CT

System Engineer 08/2006 – 10/2007

Consulted with banks and credits union, providing strategic support for Microsoft and Oracle solutions to enable a seamless integration between financial institutions IT solutions.

Supported IT Infrastructures of Financial clients in the New England region including banks and credit unions.

Provided IT solutions to enhance existing IT infrastructure management and operations to improve business process and end users’ satisfaction.

Louis Berger Group (Contract), Needham, MA/Contracts

System Administrator 05/2002– 08/2006

Managed IT Systems in the New England/New York/New Jersey region designing, deploying, and supporting Windows Server centered IT solutions.

Provided network and desktop support and VOIP support. Supported Cisco based infrastructure for voice and data.

Provided third level support to executives successfully managing expectations and delivering results to their satisfaction.

Languages

Fluent in written and spoken French. Beginner Mandarin (Chinese).

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