Sales Manager
Resume:
OLIVIA K. OCCEAN
*** ****** ******* *****, *******, TN 38018
908-***-**** adg7y9@r.postjobfree.com
SKILLS
· Customer Service
· Business-to-Business Sales
· Account Management
· Data Entry/Filing
· Clerical/Administrative Tasks
· Organization/Detailing
· Project Coordination
· Meeting/Event Planning
· Client Relations
· Learning/applying skills quickly
Software
· Opera PMS Hotel Software
· Hotel SalesPro System
· Various POS Systems
· Microsoft Office Products
EXPERIENCE
04/2019- 03/2020 (Furloughed due to COVID-19)
Catering Sales Manager, Holiday Inn Downtown Memphis 160 Union Ave, Memphis TN 38103
Responsibilities
As Catering Sales Manager, I worked with new and returning clients selling them hotel rooms and meeting space. I organized all meeting/event needs and provided catering services by creating menus based on client's desires and budget. I managed the entire process from negotiations and contracting, to assuring all of their needs are communicated to each department before arrival. I oversaw the operations of each function making sure food prep and service went smoothly throughout. Maintained account information in Hotel SalesPro software. I generated new business by Page 2
performing cold calls, setting appointments with prospective clients, answering phone leads as well as email and online leads through various lead websites. 03/2018- 04/2019
Sales Office Administrative Coordinator, Holiday Inn Downtown Memphis 160 Union Ave, Memphis TN 38103
Responsibilities
As the Sales Administrative Coordinator, I provided daily office support via answering/relaying phone calls, directing mail to all departments, preparing and delivering weekly reports to all departments, maintaining office supply inventory, and filing client files. Liaison to IT when office electronics are malfunctioning. Assisted sales managers with work overload by preparing contracts and proposals/formal leads.
10/2017 – 06/2019
Physician Clerk, Lakeside Behavioral Health Hospital 211 Brunswick Rd, Memphis, TN 38133
Responsibilities
As the Physician Clerk, I organized and prepared all patients files for physicals and consultations with the physician. Made sure all patients were seen in a timely manner based on the schedule of the physician. Communicated with nurses and technicians to assure specific patient needs were addressed to the doctor.
10/2017 – 02/2018
Server, Logans Roadhouse / Permanently Closed
5901 Poplar Ave, Memphis, TN 38119
Responsibilities
As a Server, I provided fast, friendly, and professional service to all guests. I took all food and beverage orders and made sure they were prepared and delivered in a timely manner.
06/2016- 07/2017
Cashier, Ross Dress for Less
2265 N Germantown Pkwy, Cordova, TN 38016
2801 Wilma Rudolph Blvd, Clarksville, TN 37040
Page 3
Responsibilities
As a Cashier, I greeted and assisted customers with questions and/or navigation around the store. I performed point of sale transactions via collecting cash, checks, and credit card payments from customers. I performed returns, exchanges, and refunds as needed. I maintained cash control over the register drawer and verified that all amounts were correct. I also assisted with other tasks as needed including managing shelves and keeping the store clean.
11/2012-12/2016
Gift Wrapper (Seasonal), Oak Hall
6150 Poplar Ave, Memphis, TN 38119
(901) 761- 3580
Responsibilities
As a gift wrapper, I assisted customers with hand-selecting wrapping paper, bows, ribbons, and color schemes based on their specific desires. I wrapped and detailed all packages to the liking of all guests. I also assisted in maintaining inventory of all supplies.
06/2014-08/2014
Sales Associate, Forever21
2760 N. Germantown Pkwy, Suite 140 Memphis, TN 38133
Responsibilities
As a sales associate, I welcomed guests into the store. I remained knowledgeable about our variety of products in preparation for any questions. I helped customers find the best products to fit their needs. I recommended related products to increase customers' options and profit to the store. I promoted special sales, offers, and awareness of the store's rewards program.
05/2013-08/2013
Cashier, Marshalls
9125 Poplar Ave Germantown, TN 38138
Responsibilities
As a Cashier, I greeted and assisted customers with questions and/or navigation around the store. I performed point of sale transactions via collecting cash, checks, and credit card payments from customers. I performed returns, exchanges, and refunds as needed. I maintained cash control over the register drawer and verified that all amounts were correct. I also assisted with other tasks as needed including managing shelves and keeping the store clean.
EDUCATION
08/2013 –
08/2017
Austin Peay State University
Bachelor of Health and Behavioral Sciences, Applied Exercise Science Concentration
08/2009 -
05/2013
Graduated, Germantown High School
Contact this candidate