JENNIFER WRIGHT
**** ****** ** ****** ** *****
adg7w7@r.postjobfree.com
Objective
Finance Graduate from The University of North Texas, providing strong communication in a variety of environments. Currently interested in obtaining FINRA Series 7 and Series 63 licenses in order to become a licensed finance professional.
Education
University of North Texas
B.A., Business Administration in Finance from G. Brint Ryan College of Business
Dean’s List Recognition, Spring 2017
Experience
2019
Customer Service Agent/Financial Account manager, Nissan Motor Acceptance Corporation
Resolved 100+ customer issues per day, through utilization of problem solving, negotiation and effective communication skills.
Responsible for demonstrating effective methods of communication in order to reduce delinquency
Successfully collected on delinquent payments from lease or retail accounts that are past due
Navigated through in and outbound calls.
Established report with customers and educated customers on NMAC policies.
2019-2020
Assistant Department Manager: Service Selling, Nordstrom Rack
Assisting the department manager in creating a solid business plan that enables your team to work together to meet department, store and individual goals as well as maintain accurate inventory
Finance/Business Projects
Business Policy Automobile Analysis Project
•Thorough Financial Analysis of the Automobile Industry with a detailed look into companies 10-k financial statements
•Calculated industry financial ratios in order to compare them to their competitors as well as the company’s prior performance in the industry
Financial Statements and Liquidity Management Project/Case Study
• Analyzed a company’s value through a detailed look at their 10-K Financial Statements
•Carefully Prepared Income Statements and Balance Sheets using Microsoft Excel, based on data from the company.
International Finance Analysis and Report
• Calculated U.S Exchange Rates, Uncovered Returns, and Interest Rates using Microsoft Excel. • Compared U.S Exchange Rates during certain time periods to those of different countries.
Key Skills
Adaptability Self-Motivating Flexible Communication Conflict Resolution Attentive Listening Dependability
Certifications
Microsoft Excel Certified
Organizational/ Campus Involvement
University of North Texas 2017 Homecoming Crew/ Volunteer Recruitment Coordinator
One of 15 members interviewed and chosen for a position on the 2017 UNT homecoming crew.
Recruited 200+ students through Microsoft Outlook communication, as well as Social Media.
University of North Texas Barnes & Noble Bookstore Clerk
Assisted students in the process of ordering graduation regalia.
Developed a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers/students on campus
References
[Available upon request.]