Kumaran Sudalaimuthu

D/**, Ankur Co-Op Housing Society Thakurli East Kalyan Thane District Maharashtra India – 421 201. Competent Work Experience in Technical Service and Customer Support for OR Equipments, HF Electro Surgical Units, Ortho & Neuro Power Drill System, Endoscopy Camera Units, Surgical Instruments, Radiology Pressure Injectors, DVT Pumps, Infusion & Syringe Pumps, Infrared Vein Viewer, Sterilization Equipments & Infection Control Products. Looking to secure a challenging Job Position where I can effectively contribute for Company and Personal Growth. Experience

Sales & Service Engineer

IBN Rushd Medical D & E Store LLC, Sharjah (United Arab Emirates) Oct 2015 - Mar 2020

Responsible for Sales and Service support to Northern Emirates for OR & Electro Surgical Equipments, Medical Devices, Surgical Instruments, CSSD Equipments and Infection Control Products. Providing Product & Application support for EMALED, LID, TEKNO-MED, MEDCAPTAIN, SHALYA, PRINTEX, FAMOS, NORVAMED, AYGUN, ACTO, DR.WEIGERT, MEDALKAN, WIPAK – STERIKING and SIGMA Products. Providing Periodic Service, Payment Follow up, Maintaining Stock Inventory for Spares and Accessories, Tracking Installation & Service Database.

Assist. Manager - Aesculap Technical Service

Bbraun Medical India Pvt. Ltd., Mumbai (India)

Mar 2011 - Aug 2015

Providing Technical Service Support, Demonstration, Installation and Application Training for AESCULAP Electro Surgical Unit, Ortho & Neuro Power Drills, Endoscopy Camera System and Surgical Instruments in Western India. Coordinating with Customer, Channel Partner, Business team & Service Team to generate Service Revenue and Providing Technical Training to Field Service Force and in-house Service Team. Maintaining Stock Inventory, Spare Parts Distribution, Installation & Repair Data Base, Export & Import Repair History, Demo Products Database, Service Invoice & Payment Record.

Senior Service Engineer

Covidien (Tyco) Healthcare India Pvt. Ltd., Mumbai (India) May 2008 - Feb 2011

Supporting to Sales Team for Demonstration, Installation, and Application Training for CT & MRI Contrast Media Pressure Injectors, Electro Surgical Units, Patient Warmers, and DVT Pumps in Western India. Providing Technical Support and Service Training to End User & Channel Partners for MALLINCKRODT, KENDALL, VALLEYLAB & PURITAN BENNETT Products to generate maximum business result. Maintaining Stock Inventory, Spare Parts Distribution, Installation & Service Data Base, Export & Import Repair History, Demo Products Database, Service Invoice & Payment Record.

Assistant Manager - Customer Support

Esbee Dynamed Pvt. Ltd., Mumbai (India)

Apr 2002 - Apr 2008

Coordinating with Sales Team and End User for Product Demonstration, Installation and Application Training for Electro Surgical Units, OT Lights, OT Tables, Gas Pendants, Sports & Fitness Equipment in Western Region. Providing Technical Support & Training to Service Team, Maintaining Spare Parts Inventory, Generating Service Revenue from ERBE, MAQUET, MIZUHO, BELMONT, JEAGER & POLAR Products. Senior Service Engineer

Esbee Dynamed Pvt. Ltd., Mumbai (India)

Apr 1998 - Mar 2002

Providing Service Support for ERBE, HANAULUX, HANAUPORT, MEDIFA, MIZUHO, BELMONT, JEAGER and POLAR Products in West & South Region.

Handling Customers Complaints effectively & timely to increase service revenue and Specialized in HERAEUS, ERBE and MIZUHO Spares and Accessories.

Sales and Service Engineer

Esbee Dynamed Pvt. Ltd., Mumbai (India)

Aug 1996 - Mar 1998

Providing Sales and Service Support for HERAEUS - HANAULUX & HAHAUPORT, JEAGER, MIZUHO and POLAR Products in Western Region.

Maintaining good relationship with customer to increase business benefits to Company and Executing everyday assignment on result oriented basis.

Sales and Service Engineer

Qualitronics Pvt. Ltd., Chennai (India)

Aug 1995 - Jul 1996

Supporting to Senior Team for Sales, Demonstration, Installation and End User Training for UPS, EPBAX & Key Telephone System in South India.

Providing fast Service Support to Customer Complaints and Generating service revenue by selling Spares & Accessories Business as per Management Guidelines. Skills & Specialization

Windows OS, MS Office, CRM Database Management and Computer Hardware & Software. Specialized in CT & MRI Pressure Injectors l Electro Surgical Units l Ortho & Neuro Power Drills l Endoscopy Camera Set l Surgical Instruments l OR Lights l OR Tables l OR Pendants l Medical Beds l IR Vein Viewer l Infusion & Syringe Pumps l DVT Pumps l Patient Warmer l PFT Equipments l Ophthalmic Equipment l ENT Irrigators l Sports & Fitness Equipments l Sterilization Equipments & Infection Control Products. Education

Tamil Nadu State Board of Technical Education and Training Institute Jul 1992 - Mar 1995 Certificate: Diploma in Electronics and Communication Engineering, Chennai (India). Languages & Driving License

Languages :

English, Hindi, Marathi, Malayalam and Tamil

UAE Driving License:

Sharjah Traffic & Licensing Department, United Arab Emirates Apr 2017 - Apr 2027

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