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Office Branch Manager

Location:
Accra, Greater Accra, Ghana
Posted:
October 22, 2020

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Resume:

COMFORT KORKOR OKAI * *

COMFORT KORKOR OKAI

P.O. Box LG 149, Accra – Legon, Ghana

Mob: 054******* / 027*******

Email: adg7sf@r.postjobfree.com

PROFESSIONAL SUMMARY

A motivated professional with over 3+ years of experience in office Administration, accounting and client relationship. A pragmatic self-starter who knows how to get results with proven track record and familiar with office administration and management. An excellent communicator with various levels of management, looking forward to put my wide range of skills and abilities to best use with a large established company.

CAREER OBJECTIVE

To facilitate the engagement and provision of high quality accounting & administrative services through effective work planning, performance management, leadership and development. Able to apply ‘best practices’ in organizational change and development within and outside. A consistently high level of performance in positions that have required superior analytical and organization skills with keen ability to maintain a clear perspective of goals to be accomplished. AREAS OF EXPERTISE

Administrative Management

Regulatory Compliance

Team Building & Leadership

Project Management

PROFESSIONAL EXPERIENCE

ELECTORAL COMMISSION OF GHANA, Accra June - August, 2020 Voter Registration Official

Set up biometric registration kits before registration commenced at each registration center.

Performed the End of Day Activities for the registration center and transferred the bio data of applicants to the Electoral Commission Headquarters.

Verified the fingers of applicants, interviewed applicants and completed the official registration form 1A with their details.

Completed the guarantors form for applicants who did not have the required documents for the registration.

Accounting /Admin Functions

Client Relationship

Data Management & Control

Quality Control /Assurance

COMFORT KORKOR OKAI 2 4

Provided clear and accurate written and verbal information and advice to applicants for registration, existing registrants, authorized third-parties, public and related agencies.

Ensured all registration documentation were consistent with election policies, processes, procedures and requirements of the empowering legislation. Achievements

Protected confidentiality of records and information about staff, and used discretion when sharing information within legal confines.

Reported to work on time to prepare the center for the registration and made sure all applicants observed the safety precautions aligned for the registration.

Held regular team meetings to address any issues arising and to bring these to an acceptable conclusion wherever possible.

ELECTORAL COMMISSION OF GHANA, Accra December, 2019 Election Commission Officer

Inspected the polling station in the constituency on a continuous basis to ensure the smooth and proper conduct of the poll.

Trained and supervised the work of Polling Assistants; and certified the letter of appointment of the party or candidate agents.

Oversaw issuing of assembly members and unit committee ballot papers and checked eligible voters’ name in the voter’s register.

Supervised the retrieving of ballot boxes and other election materials from the polling stations and resolved disagreements over rejected ballot papers.

Collated the election results from polling stations in the constituency; and submitted election related documents to the District Electoral Officer. Achievements

Developed and implemented office policies by setting up procedures and standards to guide the operation of the election proceedings.

Continued our efforts to drive a robust compliance and control culture throughout, through targeted measures that took account of changing operating environment. ACCESS BANK GHANA LIMITED, Accra September 2017 – August 2018 National Service Personnel (Retail Banking Unit)

Opened new accounts and manage customer calls and appointments effectively for new opportunities.

Processed payments, confirmed clearing and individual cheques and prepared cash transfer slips for cash requisition and transfer.

Recorded transactions by logging cashier’s checks, and other special services; preparing currency transaction reports/excel to check cash at vault at end of day.

Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directed customers to branch representatives.

COMFORT KORKOR OKAI 3 4

Agreed on challenging daily, weekly, and monthly targets for the bank with the branch manager/ head of department regularly and evaluated with target.

Prepared daily deposit position in order to know the deposits and withdrawals made within the day.

Assisted customers to fill account opening forms, foreign remittance forms, FX sale/ purchase forms.

Complied with bank operations and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers’ currency, and assisting in certification of proof.

Achievements

Attained and exceeded objectives for revenue target and convinced customers to open account which I was able to open about 500 accounts within my one year stay with the bank.

Conformed to entire Client Due Diligence needs for the bank for prospective and existing clients.

Developed customer satisfactory goals and coordinated with team to meet them on a steady basis. ELECTORAL COMMISSION OF GHANA, Accra December, 2016 Election Commission Officer

Inspected the polling station in the constituency on a continuous basis to ensure the smooth and proper conduct of the poll.

Trained and supervised the work of Polling Assistants; and certified the letter of appointment of the party or candidate agents.

Scanned barcodes of eligible voters and issued presidential and parliamentary ballot papers.

Checked eligible voters’ name in the voter’s register.

Supervised the retrieving of ballot boxes and other election materials from the polling stations and resolved disagreements over rejected ballot papers.

Collated the election results from polling stations in the constituency; and submitted election related documents to the District Electoral Officer. RIDGE REGIONAL HOSPITAL, Accra June - July, 2016

Internship (Accounts Department)

Entered figures in the Out and In-patient Cash book and prepared Board and Corporations bills.

Entered figures in the Internal Generated Fund Cash book and issued patients bill and receipt.

Reported to work very early to help prepare the office for daily work duties. ACADEMIC QUALIFICATION

UNIVERSITY OF PROFESSIONAL STUDIES, Accra 2013 – 2017 Bachelor of Science, Accounting

YILO KROBO SENIOR HIGH SCHOOL, 2008 - 2012

WASSCE (Business Option)

COMFORT KORKOR OKAI 4 4

TECHNICAL SKILLS

Professional Master Class Series 27th March to 1st April, 2017

Excellence in Business and Entrepreneurship 16th March, 2016.

Ghana Branding Summit (3RD Edition) 31st October, 2015.

How to Become a Successful Entrepreneur 15th April, 2015.

Career Guidance and Resource Workshop 23rd February, 2015.

Career Guidance and Personal Investment 12th -13th November, 2014.

The Key to Cocoa Sustainability 3rd October, 2013. TECHNICAL SKILLS

MS OFFICE (WORD, EXCEL, POWER POINT) INTERNET RESEARCH REFERENCES

Available Upon Request



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