Roberto Jose dos Santos

adg7pm@r.postjobfree.com • linkedin.com/in/bob-joseph-41b28018b • Lake Charles, LA 70605 • 337-***-****

Executive Profile

Supply chain and logistics professional with MBA in supply chain management and logistics, bachelor in business administration, with proven success in directing organizations, including procurement/purchasing, inventory, selection of vendors, and distribution as well as movement of parts/tools. Track record of streamlining supply chain processes, proposing solutions for inefficiencies, and making suggestions for optimizing supply chain networks. Expert in minimizing logistical costs, administering warehouse operations, managing stock levels, controlling order cycles, liaising with suppliers, solving logistics issues, setting staff schedules, and allocating resources. Instrumental in spearheading all aspects of staff development, leadership, and management, including recruitment, training, and direction to stimulate top-flight team performance. Skilled in implementing and supervising change management processes by coordinating with stakeholders along with an ability to work collaboratively in a matrix environment, implement change projects/initiatives, upgrade business processes, maximize employee motivation, initiative and encourage faster adoption. Proficient in building strong relationships with external stakeholders in order to enable effective negotiations that minimize costs, improve delivery time, and maximize quality. Excellent interpersonal skills; able to get along with diverse personalities while exhibiting versatility, adaptability, and professional attitude within multicultural environment. Multilingual in English, Spanish, and Portuguese.

•Supply Chain Management

•Lean/Six Sigma/ISO 9000

•Excel, Word, Power Point, Visio and MS-Project

•Regulatory Compliance

•Contract Negotiations

•Vendor/Supplier Network

•Cost Control & Minimization

•Documentation & Reporting

•RAMCO, ERP

•Strategic Planning & Implementation

•Team Leadership & Management

•Continuous Improvement/KPI`s

•Logistics Operations Management

•Performance Management

Career Experience

Supply and Logistics Manager, ERA Helicopters LLC, Lake Charles, LA 2016 to 07/2020

Monitor, maintain, and manage inventory (Parts, Tools and GSE`S) as well as administer logistic operations for company headquarters in United States, subsidiaries in South America, and customers in India, Mexico, and Spain. Function as the Supply Chain Manager for subsidiary in Brazil while enhancing organization’s supply chain capabilities. Ensure adherence to inventory control processes while assuring accurate levels and proper storage to avoid out of stock situations. Liaise with Planning and Purchasing Manager in order to facilitate logistical movements and coordinate timely deliveries. Negotiate agreements and control costs for freight, freight forward, and hotshot companies. Organize monthly KPI meetings to discuss strategies for maximizing departmental efficiencies and minimizing operating costs.

Evaluated, restructured, reorganized, and integrated new processes along with devising and implementing KPI`s to increase the efficiency and productivity of the whole department.

Introduced an annual inventory process, related SOP`s and spearheaded 117 employees in 3 different countries and companies (ERA-USA and subsidiaries in Brazil and Colombia) involved on the same process leading to reduced total overtime hours, total overtime costs by 49.02% ($29,330.45), stock corrections by 50.30% (6,621), reconciliation Logs by 82.83% (603), days for completion by 66.67% (8) with the variance of the stocks close 0%.

Created and delivered the Supply Chain Standards Manual that standardized, organized, and streamlined flow of parts within all ERA and Subsidiaries` warehouses.

Implemented new standards in the logistics department, coached the employees, developed a shipping profile, renegotiated old agreements, started new agreements establishing competition.

Coordinated efforts that decreased the average cost of the freights by 20.45% and 44.60% (Hotshots) over the course of 3 years (2016 and the average of 2017,2018 and 2019). Total Savings: $ 339,526.16.

Created and implemented export/import standards, to be set up to the shipping note of the computerizing system (RAMCO), including specifics import/export requirements to/from the countries.

Reduced workforce by 29.42% (17 to 12), by reorganizing the organization chart for supply and logistics department and initiation of new process and standards.

Implemented the RAMCO computerized system (Supply Chain) in the ERA` subsidiary Company (SICHER) in Bogota/Colombia.

Supply Chain and Logistics Manager, ERA Subsidiary in Brazil, Rio de Janeiro-RJ 2014 to 07/2020

Revised and monitored supply chain activities while assuring delivery as per product/service level agreements and in line with cost-quality-delivery objectives. Facilitated in managing overall supply chain process and led a competent team of professionals across the business line by coordinating with senior executives. Optimized the performance and increased productivity by driving continual improvements within the Supply Chain and Logistics Department. Cultivated, maintained, and strengthened strong business relationships with vendors, logistics suppliers, providing transportation and freight payment services. Proactively developed, communicated, and confirmed plans in close collaboration with multiple external and internal stakeholders. Provided leadership, advice, guidance, and training to employees, resulting in operational excellence and best supply chain practices across all business units.

Requested by senior management to move to United States and work for the main office in Lake Charles, LA based-on strong work ethics and commitment to work.

Effectively implemented the ISO 9000 certification in the supply chain and logistics department.

Identified, optimized, and updated obsolete processes/procedures; played a key role in introduction of improvements that substantially decreased customer brokers’ fees and costs for freight forwarders/companies.

Decreased department personnel by 60% (25 to 10), leading to minimal wasted time and rejection of parts/tools.

Decreased the amount of time pertaining to processing and clearance of parts and tools within customs office from average of 30 days to just 1 day.

Achieved certification as Authorized Economic Operator (AEO) for Brazilian Customs, allowing company to import over 90% of parts in temporary admission and minimize taxes, resulting in expected savings of $4.2M.

Produced no findings and observations reports in the Supply Chain and Logistics Department for all key audits.

Steered and coordinated the company’s implementation of ORACLE (RM) computerized software system in the Supply Chain and Logistics Department and the transition for RAMCO.

Additional Experience

Additional Experience as Managing Director at Classic Aeronautical Consultancy, Brazil Maintenance Director at Emar Air Taxi, Brazil Chief of Maintenance at Lider Air Taxi Emar Air Taxi, Brazil Director/A&P Instructor at Challenger Aviation School

Education

Business Administration Bachelor

Brasilia (AIEC) Business Administration University, Location

International Air Transport Association (IATA) Auditor

IOSA Auditor- IATA Operational and Safety Audit - AQS/IATA, Frankfurt-Germany

Supply Chain Management and Logistics MBA (Expect to graduate in December 2020)

UNOPAR University, Belo Horizonte-Brazil

Degrees in Aviation

Fix Wings Field Maintenance P-16 (Grumman), AT-26, EC-95 and ATR 42.

Rotary Wings Field Maintenance Courses (SK-76 series, SK-76 Electrical, Bell 412 series, AS 350/355 series, Bell 212 and Bell 222)

Flight Safety International-USA, Bell Helicopter Training Center-USA and Helibras-Brazil

Flight Safety Officer

Brazilian Aeronautical Accidents Investigation and Prevention Center, Sao Paulo-Brazil

Leadership Development

Managing Total Quality in Services – Cristiano Ottoni Business Administration University

5S – The Quality Environment - Cristiano Ottoni Business Administration University

Applied Standardization - Cristiano Ottoni Business Administration University

Project Management (MS-Project) – Managerial Development Foundation

Leadership in Overachieving – HR Management - Managerial Development Foundation

ISO 9000/2000 Implementation - Simples Management Consultancy

Quality Auditors Training - Simples Management Consultancy

Engineering and Business Administration Boards

Member of the Regional (Rio de Janeiro State/Brazil) Engineering Board 200380773-0

Member of the Regional (Rio de Janeiro State/Brazil) Business Administration Board 20-70246-9

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