Communication, Teamwork, Collaboration, Problem Solving.

PERSONAL SUMMARY

Energetic individual who tackles complex assignments and meets challenges with thoughtful poise. Possesses specialized knowledge of soils. Applies strong analytical skills to perform research and solve problems, as well as modify and improve existing procedures. Operates well in fast or slow-paced environments and thrives alone and in team-based situations. Well suited for positions requiring analysis and/or highly professional customer interactions.

EDUCATION

Alabama A&M University, Normal, AL

Master of Science in Soil Science

Thesis: Soil Variation and Genesis on a Benchmark Toposequence in North Alabama

2014

Williams College, Williamstown, MA

Bachelor of Arts in Biology

Concentration in Neuroscience

Study Abroad:

SIT Brazil: Amazonian Resource Management and Human Ecology

2008

GRADUATE WORK

Graduate Student, Alabama A&M University, Dept. of Plant and Soil Science – Normal, AL

Master’s Thesis: Soil Variation and Genesis on a benchmark toposequence in North Alabama

Analyzed soils using industry standard procedures, including: X-Ray Diffraction, clay fractionation, textural analysis (Hydrometer and Pipette Method), organic carbon determination (Walkley-Black Method), ICP Analysis, Microwave digestion, centrifugation, CNS analysis, spectrophotometry, pH determination, gravimetric moisture content, soil processing (crush and sieve), and bulk density determination

Modified soil procedures and techniques as needed to improve quality of samples and accuracy of data.

Facilitated fellow graduate student research truthing tree locations utilizing GPS coordinates in state forest.

Assisted with maintenance of graduate student weather station.

2014

Graduate Assistant, Brazil, Scientific Partnership, Boa Vista, Brazil

Acted as student liaison and translator. Used understanding of Portuguese to facilitate coordinated, positive interactions between our group and hosting institution

Designated as conflict resolution specialist for the group. De-escalated conflicts/miscommunications that prevented trip from being terminated early.

Consulted on English translation of abstracts for scientific papers

Critically assessed program benefits and wrote detailed report identifying perceived strengths, weaknesses, and improvements. Report was praised by program director for its utility.

Summer 2014

Graduate Assistant, China, REU Research Program, Nanjing, China

Summer 2011

Selected as one of 4 inaugural graduate student collaborators to help initiate potential future partnerships with Nanjing Forestry University.

Wrote critical assessment of program that was personally recognized by principle grant writer.

PROFESSIONAL EXPERIENCE

Night Operations Supervisor

Space Camp, U.S. Space and Rocket Center – Huntsville, AL

2017 - Current

Assisted the running of nightly operations of all camp programs with up to 1000 trainees in busy weeks.

Effectively handled highly sensitive customer concerns and interactions.

Proactively managed Team Leader interpersonal dynamics to promote positive, effective working environment.

Maintained fluid communication across programs leadership.

Analyzed operational schedules to detect and preempt problems.

Monitored staff performance and offered coaching, counseling, and supervision.

Developed and maintained productive, professional, and positive relationships across departments.

Smithsonian at Space Academy

U.S. Space and Rocket Center – Huntsville, AL

As a team leader for the first session ever offered, I helped secure multi-year contract for Smithsonian Journeys brand-new VIP experience at Space Camp with between 2-4x profit potential.

2019

Training Mentor

Space Camp, U.S. Space & Rocket Center – Huntsville, AL

Trained and mentored new hires into Team Leaders to the standard of Space Camp.

Analyzed, modified, and executed training schedule in dynamic response to mentee receptivity.

Provided personal and professional coaching and guidance to promote growth of new Team Leaders.

January 2017

Team Leader for Space Camp/Academy, Advanced Academy, Aviation Challenge, Custom Programs

Space Camp, U.S. Space & Rocket Center – Huntsville, AL

2015-Current

Performed as mission training instructor for Space Camp and Advanced Academy programs

Motivated, educated, and supervised trainees in aerospace related topics and activities

Honed interpersonal skills to provide safe, fun, educational Thousand Dollar Experience (TDE) to trainees

Developed and maintained productive, effective, and professional work relationships with management, colleagues, trainees, and chaperones.

Regularly wrote brief, impactful graduation speeches and delivered them in front of audiences.

Team Leader for Honeywell Leadership Challenge Academy

Space Camp, U.S. Space & Rocket Center – Huntsville, AL

Chosen by upper management to serve as team leader for specialized, week-long leadership training experience for hand selected high-school aged trainees in partnership with Honeywell.

Team Leader for SciVis, Space Camp for the Interested Visually Impaired Student

Space Camp, U.S. Space and Rocket Center – Huntsville, AL

Selected by management to serve as team leader during SciVis (Space Camp for the Interested Visually Impaired Student). Maintained the education and wellbeing of teams of 14-17 blind or low-vision trainees and guided them through a full week of the Space Camp/Aviation Challenge experiences.

ACCOLADES

Customer Service of the Year Award for Space Camp Operations – Selected by Space Camp Executive Management for highest standard of customer satisfaction across all Camp programs.

Selected as primary lead in official Space Camp Orientation video shown to over 25,000 trainees.

2016

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