CHRISTINE MARTINEZ-MULLINS

***+***-**** • adg796@r.postjobfree.com

Professional Summary

A proven professional with over 20 years of leadership working in various areas of healthcare. Throughout these experiences, I've demonstrated highly analytical thinking for identifying, scrutinizing, improving, and streamlining complex work processes. I'm a proven relationship-builder with exemplary interpersonal skills and a goal-driven leader who maintains a productive climate who confidently motivates, mobilizes, and coaches employees to meet high performance. I'm an innovative problem-solver who can generate workable solutions and resolve complaints standards. I'm a seasoned professional whose honesty and integrity provide for effective leadership and optimal business relationships. I am also an energetic performer consistently cited for my passion for work, amiable disposition, and positive attitude.

EXPERIENCE

Alcona Health Center, Indian River, MI. 2019 --current

Clerical Support Services

Duties and responsibilities include but not limited to EHR data entry, Medical records releases, Patient scheduling, check-in/check-out, opening, and closing facility.

During pandemic other responsibilities include triaging patients in the parking lot, implementing the use of telehealth smart devices for patient use, creating telehealth appointments and sending out correspondence links to patient emails, Basic clerical skills, answering phones, redirection calls, faxing, copying, etc. Navigating between multiple screens.

Reviewing patient charts for recommended service, sliding fee, Pharmacy PIN programs, receiving copays and payments, and applying them to encounter or patient accounts. Processing daily charges, applying modifiers to superbills.

Maintain patient medical records and placing them into appropriate categories. Complete medical record requests from patients and other interested parties for TOC or COC. Ensure that documents for ROI are up to date.

GT Independence, Sturgis, MI 2012 -- 2019

Veteran’s Direct Care Associate

Overseeing the daily care and well-being of disabled clients.

Communication efficiently with home-based care staff nurses, therapists, and liaisons. Schedule appointments as well as documenting any medication changes and reporting any physical or mental abnormal developments.

Other requirements are to administer medication and provide wound care when necessary.

Oversee all other direct care assistants; assign schedules; report all timesheets

Related experience; assistance coordinator for an assisted living facility

Roger’s Pharmacy & Home Medical Equipment, Victoria, TX 1997 – 2003

Certified Pharmacy Tech

Receive and input data for all written prescription or refill requests for pharmacy as well as for home medical supply.

Verify and manage all patient personal and insurance information for billing.

Compound raw materials according to medication specifications, fill prescriptions for customers as well as manage and maintain medications for those residing in Nursing Homes, and Retirement Communities (under the supervision of Pharmacist).

Order and receive all supplies.

Manage and control all supply inventory.

Track, maintain, and record all insurance and cost data for the pharmacy.

Deliver medicines and medications throughout hospitals, surgery centers, and client’s residence

EDUCATION

Bachelor of Science in Healthcare Administration, Grand Canyon University 2019 – 03/2022

Associates of General Studies, North Central Michigan College 2016 – 2019

C.N.A./Medical Assistant, Victoria College Allied Health 1997 – 1999

certified Pharmacy Technician (Certificate of completion) 1999 – 2003

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