Pallavi Mahajan ** Hudson St Apartment **** East, Jersey City-07302

Email: adg78v@r.postjobfree.com

Ph. +1-646-***-****

An effective communicator & team player with proven strength in problem solving, coordination between onsite and offshore teams and Organizational skills Worked as a Business Analyst in an IT Solution provider US based Company eDynamic Softech Solutions. Understood a clear picture of Client Requirements, performed Benchmarking features, Documentation, Complete implementation cycle, maintenance issues post launch and a hands on Client interaction Key Skills:

Certified Eloqua professional and Sitecore knowledge Requirement Analysis

Benchmarking and competitive graphing

Trained in Documentation and Research Analysis

Agile and Scrum Project Management knowledge

UAT and post launch maintenance knowledge

Professional Experience: 5 years

Onsite Experience: 6 months

Visa status: on L2A visa with a valid EAD and Green Card under process. Experience

May 2007-September 2012

MAX New York Life August 2008

Role : Business Analyst

Documented the complete Requirements Analysis and conducted a process decomposition exercise Performed Competitive Benchmarking and design aesthetics while analyzing the best fit scenerio Deeply engaged in enhancing the customer/user experience without much distractions Incorporated new features like Opinion Lab and Maps of India for a better User interface. Performed the User Acceptance Testing

Accomplished a hike in the density of online sale c Client: MAX New York Life

AMEX (Amex Tenencias/Amex Eloqua/Amex MYCA/AMEX Recurring Billing) March 2009 Role Business Analyst and Partial Project Management

Documented Business strategy, conducted a process structure along with functionality testing

For Amex MY CARD created a complete interactive site with a new user interface and experience maintained the current user profiles.

Created the traceability matrix and handled the change management efficiently

For Eloqua got the HTML’s created and deployed then ran the marketing campaign

Facilitated requirements workshops with a group of few senior cross functional Business Executives and IT Management

Developed functional as well as commerce website collaborated with Onshore Agile development team

Achieved a 95% compression in online sales cycle

Created Requirements Analysis, Competitive Benchmarking Created Case Studies

Belkin September 2010

Role: Project Coordinator and Analyst

Documented Business strategy, conducted a process decomposition exercise

Facilitated requirements workshops with a group of few senior cross functional Business Executives and IT Management

Developed functional as well as commerce website collaborated with Onshore Agile development team

Achieved a great expansion and hike in online sales cycle

Created Non Disclosure Agreements and signed them off.

Created Requirements Analysis and performed competitive Benchmarking

Created Case Studies and Blogs on the overall experience eDynamic Internal Marketing January 2011

Role Business Analyst

Documented Business strategy, conducted a process decomposition exercise.

Facilitated requirements workshops with the Business Executives and IT Management to understand the final expected outcome.

Accomplished a new logo and implemented it with all the stake holders approval

Did internal surveys and a lot of research on how to grow the brand and increase a substantial user activity with engaged interests.

Education

Bachelor of Engineering in Information Technology from MIET J&K 2003-2007 Additional Information

Took a sabbatical for care giving and ready to head back to work again, during this time have been actively working on my own and children to tap into their artistic minds. Did a few workshops as well for arts and crafts with children. Extremely passionate for dancing and photography. Done an online photography course as well Actively participated in organizing some cultural events to increase kids knowledge about the varied cultures

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