ROWENDA P. CANTERAS
BACHELOR OF MIDWIFERY SY- ***2-1994
RM 704, Shoe mart Bldg., Bur Dubai, Dubai, UAE
Phone: +971-050-1806563
Email: adg77t@r.postjobfree.com/ adg77t@r.postjobfree.com OBJECTIVE
Obtain a position that will give me the opportunity to apply my Retail Sales experience to a growing industry. To obtain employment with a company that promotes quality products and provides me with opportunities to meet and exceed assigned sales goals. PROFESSIONAL EXPERIENCE
APOTHECA BEAUTY GENERAL COMPANY
BEAUTY ADVISOR
OCTOBER 2019- MAY- 2020
Demonstrating how to use products skin care and makeup products they’re interested in buying.
Cross-selling to meet sales goal and always involving suggestive products.
Ensuring proper presentation of products on shelves, cleanliness and organize sales floor.
Operating cash register and order new products and manage inventory.
Providing positive customers skills in order to welcome customers upon their arrival
Identifying customer needs and recommend cosmetics and skin care products based on their preferences.
Maintaining long lasting relationship relationships with the customer.
Explaining how products work, perform makeover and application techniques to the customer. LOREAL MIDDLE EAST LLC
BEAUTY ADVISOR
JUNE 2017- JUNE 2019
Greet customers upon their arrival and met or exceeded sales goals on regular basis.
Demonstrate proper use of makeup and skin care products.
Identify customer needs and recommend cosmetics and skin care products based on their preferences.
Explain to customers how to use products and performing make over in the customer.
Demonstrated application techniques to achieve desired looks.
Attending workshop and seminar in the new product lines.
Clean cosmetic counter floor and stock shelves display counter.
Cultivated productive and positive relationships with customers built on loyalty and service.
Recommended appropriate products to meet customers’ individual needs. LANDMARK GROUP LLC.
STORE SUPERVISOR / LIFESTYLE
AUGUST- 2011- JANUARY -2017
Assists management to identify issues in the store.
Manage and monitor Loss Prevention education and awareness programs.
Enhanced training programs to strengthen employee knowledge and promote new managers from within.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Identified individual employee’s unique work styles and adapted management methods.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employees’ strengths and assigned tasks based upon experience and training.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Interviewed, hired and trained new employees for new position.
Maintained compliance with company policies, objectives and communication goals.
Assists in the training and retention of a store & Company selling practices, deliver authentic customer service and meet sales goals.
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Associates
Responsible for assisting with the recruitment, training, development and succession of high THE LIVING ZONE LLC.
SALE ASSOCIATE/ CASHIER
NOVEMBER- 2005 – FEBRUARY- 2011
Greeting customers, responding to questions and inquiries. Improving engagement with merchandise and providing outstanding customer service.
Providing product knowledge to customers through the features, values and benefits of each product.
Suggestively sell additional items and services that the customer may not have anticipated they will need.
Maintained sales records for inventory control.
Assisting in keeping the store and stock area clean and orderly.
Maintaining an orderly appearance throughout the sales floor.
Cross-selling products to increase purchase amounts.
Processed POS transaction including checks, cash, credit purchases and refunds.
Operating cash registers, managing financial transactions, and balancing drawers. SWEET FACTORY LLC.
SALES ASSOCIATE / CASHIER
NOVEMBER- 1999 – OCTOBER- 2004
Greeting customers, responding questions, improving engagement with merchandise and providing outstanding customer service.
Providing product knowledge to customers through the features, values and benefits of each product.
Suggestively sell additional items and services that the customer may not have anticipated they will need.
Maintained sales records for inventory control.
Assisting in keeping the store and stock area clean and orderly.
Maintaining an orderly appearance throughout the sales floor.
Cross-selling products to increase purchase amounts.
Processed POS transaction including checks, cash, credit purchases and refunds.
Operating cash registers, managing financial transactions, and balancing drawers. EDUCATION BACKGROUND
BACHELOR OF MIDWIFERY
SY-1992 -1994
Training and Achievement:
February 2019- Make-Up Artist Training - L’Oréal Middle East LLC June 2014 - August 2014 Staff Of the Month - Lifestyle Concept July 2013 – January 2013 Employee of the Month Beauty Bay Lifestyle May 2012 Oracle Training Beauty Bay Lifestyle
May 2011 Fragrance Training Beauty Bay Lifestyle
September 2007 Staff Of the Month The Living Zone LLC January 2007 Employee of the Year The Living Zone LLC February 2007 Customer Service Exc. 1/ 2 The Living Zone LLC March 2003 Staff Of the Month The Sweet Factory LLC PERSONAL DATA:
Passport No.: EC8525169
Visa Status: Visit Visa – till DECEMER 18, 2020
I hereby certify that the information written is all true and correct to the best of my knowledge and belief.