Manager Administrative Assistant

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PAMELA KHATSHWA

Profile Summary

I am self motivated tenacious individual with excellent morals and qualities. I adapt to any working environment and I am prepared to accept any challenges that may arise. I am an attentive person and able to learn and comprehend tasks at hand. Apart from ability of learning and understanding, I am sociable person and have no difficulty with communication. My strengths include the ability to work under pressure through effective time management skills and contributing to me having to meet deadlines. I am precise and add meticulous attention to details to enhance working performance with inclusion of high emphasis on quality. Personal Info Full Name : Pamela Nonhle Khatshwa

Date of Birth : 1989-07-12

Identity No : 890**********

Gender : Female

Marital Status : Single

Race : African

Nationality : South African

Languages : English, IsiZulu & Xhosa

Drivers License : E.B (code 8 )

Email address : ************@*****.***

Education Marion High School

Highest Grade (Grade 12) [2008]

Subjects : Mathematics, Physical science

Life Science, Life Orientation,

Geography, English 1st Language &

IsiZulu.

Unisa (Bridging) [2013]

Work History IZWE LOANS

{Consultant} {2010 to 2011}

Recruiting Clients

Assisting Walk in Clients

General admin

MZANSI SOUND AND PROMOTIONS

[Promoter] (Part time) {2010 to 2014}

Telling customers about the product

Cell : 078-***-****

Address : 43 Swansmile Yellowwood Park

Durban 4000

Encouraging them to buy the product

TAX ASSIST ACCOUNTANTS

[Administrative Assistant] [2011 to 2013]

Answering Telephone

Taking massages and relaying them

Filling and photocopying

Processing incoming and outgoing faxes

Dispatching of mail

Typing relevant documents

Presenting clients to SARS

Fill application forms for tax clearance

Fill application forms for tender documents

Attending brief meetings for tenders

Handling queries

Complete client checklist

DD BROKERS

[Administrative Assistant] [2013 to 2014]

Typing

Data capturing

faxing

Copying

Scan & e-mailing

Answering telephone

Taking massages and relaying them

Attending to walk in clients

Customer service

PAM GOLDING PROPERTIES

[Real Estate Agent] [2015 to Dec 2017]

Meeting and greeting clients visiting the office

Telephone sales – Taking part in ring out sessions

Generating appointments for Valuations, Viewings & Bond originators

Negotiating with potential sellers and buyers

General office admin – photocopying, filling etc.

Referring & introducing potential clients to Bond Originators

Following up business leads

Marketing by internet, letters, phone etc. properties to potential buyers or tenants

Projecting a professional image of the Agency to the public

Visiting vacant and inhabitant properties and inspecting them

Comparing a property to others in the Area then estimating its Value

Compiling home information packs

Pointing out properties best features to buyers & answering their questions

Advising clients on which properties to buy or Let

Writing up Tenancy agreement contracts

Commercial awareness and a good feel for the property market

Listing and Marketing properties on the internet EMPIRE BONDS

{ADMINISTRACTOR} {20 FEB 2018 TO 7 AUG 2018}

Capturing bond applications in preparation for submission to the banks

Updating of bank answers & distributing the answers to sales consultants, clients and estate agents

Managing the allocation of applications to the bond facilitators and data capture

Preparing all home loan applications in Compcorp

qualifying client

following up with the banks and reporting back to clients

following up with registration

filling application forms

updating files

emailing or calling clients with updates

OOBA HOMELOANS

[Home Finance Consultant] [12 Aug 2018 TO 31 July 2020]

Source potential clients

Ensure sales targets are achieved

Maintain and grow existing business

Identify needs

Alignment to business driver/Strategy

Match Relevant product package to relevant need

Pre-qualify the potential clients through understanding their background situation and linking it to credit matrix

Keep potential client details for possible future follow ups,should they not qualify

Identify the financial problems / challenges faced by the potential client and the impact it is having on them

Explain to the potential client the procedure taken to process their application

Present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problems

Apply credit criteria when assessing the file

Drafting motivations and explanations of any abnormalities for better understanding

Capture application and submit supporting documents to the banks

Explain all important figures, conditions and terminology in the final grant/ quotation

Close the deal by summarizing the benefits of the relevant product package

Update the client on every step of the process after the deal is concluded

Explain answers to questions from the client accurately and clear

Keep in contact with the client even after final grant/quotation has been sign

Acquire referrals from client

OXYLISIOUS PTY LTD

[Sales Executive] [3rd Aug 2020 Too Date]

Managing Bitrix24

Meet with potential clients and grow long lasting relationships by Understanding needs

Consult with department heads to plan advertising services and to secure information on equipment and customer specifications

Create and Execute a strategic sales plan that expands customer base and extends global reach

Consult with potential customers regarding equipment needs and advise customers on types of equipment to purchase

Determine price schedules and discount rates

Direct and coordinate activities involving sales

Monitor customer preferences to determine focus of sales efforts

Resolve customer complaints regarding sales and services

Meet with potential clients and do presentation and demos Skills

Computer literacy – MS word

MS Excel

MS Power point

Advanced databased

Web Computing

Internet and E-mail

Customer Service

Communication

Reference

1. Contact Person : Mr M.H Pillay

Position : Manager

Name of Company : Izwe Loans

Contact Number : 033-***-****

2. Contact Person : Mr. S Motaung

Position : Manager

Name of Company : Mzansi Sound and Promotions

Contact Number : 083-*******

3. Contact Person : Mrs M.S Mfeka

Position : Manager

Name of Company: Tax Assist Accountants

Contact Number : 083-***-****

4. Contact Person : D. D Ntoyi

Position : Manager

Name of Company : DD Brokers

Contact Number : 033-***-****

5. Contact Person : Mrs Fay Hoosen

Position : Manager

Name of Company : Pam Golding Properties

Contact Number : 031-****-***

6. Contact Person : Nana Nzama

Position : Supervisor

Name of Company : EMPIRE BONDS

Contact Number : 031-***-****/ 083-***-****

7. Contact Person : Charmaine Beach

Position : Regional Sales Manager

Name of Company : OOBA HOME LOANS

Contact Number : 031-***-****/ 083-***-****

8. Contact Person : Angie Clausen

Position : Director

Name Of Company : Oxylisious Pty Ltd

Contact Number : 031-***-****/076-***-****

Contact this candidate