DEE FENG

**** ******** ***, ********** *******, NY 11746 917-***-**** adg72d@r.postjobfree.com

PROFILE

Highly capable professional with extensive work experience in the Technology Industry, possesses excellent business judgement, proven ability to lead initiatives and influence others. Experienced in large enterprise sales and account management working with C-level clients. Advanced education in Management Business Administration. Knowledge in Software Development and IT Infrastructure. EXPERIENCE

CenturyLink Inc. www.centurylink.com (Formerly Savvis) Sr. Territory Support Manager (Hosting, IT Services, Cloud, Colo Services) 2013-2020

New York, NY

New Sales and Renewals Project Management

Managed Global Accounts during complete sales cycles: pre-sale requirement gathering, solution development, proposal creation, internal and external negotiation, implementation and post-sale support

Worked cross group in multi-geographic regions, including pricing, product, contract development, engineering, service delivery, as well as third party vendors

Conducted complex deal reviews to mitigate potential implementation and contractual issues

Lead complex renewal projects. Recently successfully renewed a $8M contract with $1M new revenue Account Management

Served as primary contact and trusted advisor internally and externally on large enterprise accounts, including top Private Equity firm ($6M annual spend), large Investment Firm ($2M annual), large Commercial Bank ($2M annual), Brokerage Firm ($2M annual), SaaS Provider ($2M annual) as well as Exchanges

Conducted weekly meetings and quarterly account review meetings with clients and the sales team

Identified new sales opportunities through daily interactions with clients

Resolved billing and operational issues

Provided client on-boarding/intake training to CenturyLink support systems CPA.com www.cpa.com

Product Strategy Manager

2011-2013

New York, NY

Financial Statement Clearinghouse Software – Managed joint product development with an outside product partner. Resolved all project dependencies. Led decision making process to create solutions to meet IT compliance, achieve financial profitability and define product design. CPA.com Email Solution www.cpa.com/email – Successfully launched new service leveraging Google API. Product received 2012 Tax & Accounting Technology Innovation Award and a 4.5 out of 5 satisfaction rating. AICPA Career Center - Drove new service provider integration, doubling gross profit. SaaS Learning Management System www.cpa2biz.com/navigator – Identified current operational gap and laid out plan to overhaul processes of product sales, on-boarding, after-sales support and billing.

Responsible for product P&L, financial modeling/forecasting and revenue results analysis

Developed and drove Product Roadmap, created and executed go-to-market plan to speed adoption of SaaS technology within the CPA community

Worked closely with Development, Marketing and Sales to understand customer needs and market trends, defined market requirements, analyzed competition and translated findings into product strategy

Managed full product lifecycle from inception to rollout, led product concept design, created detailed BRD

& PRD, wireframe and mockup, led UAT/pilot programs and prioritized product backlog

Designed tech support operations processes, provided internal product training to all relevant teams Roland Berger Strategy Consultants www.rolandberger.com 2010 MBA Summer Intern Shanghai, China

Conducted competitive analysis and evaluation to select the “Most Globally Competitive Chinese Companies.” Report was published in popular Chinese Business Magazine – Entrepreneur iClub China 2006 – 2009

Founder Beijing, China

Secured angel investor, cultivated a team of ten international professionals and achieved break-even within two years

Designed service website, including service description search, user review and account management

Negotiated and signed 87 clients within two years, bringing in 30% of total revenue

Established alliances and collaborated with embassies, chambers of commerce and international NGOs to gain product awareness within target market

Spreadtrum Communications (Now Unisoc) 2005 - 2006 Executive Assistant Shanghai, China

Managed internal communication plan and timeline to push forward the IPO project Xinnet Technology www.xinnet.com/ 2004 - 2005

Foreign Affairs Officer Beijing, China

Engaged in business partnership meetings, negotiations and international conferences Indiana University www.iub.edu 2002 – 2004

Java Programmer Bloomington, IN

Released two versions of www.reciprocalnet.org

CERTIFICATION

Pragmatic Marketing Product Management Certificate - Industry standard 3-day product management training EDUCATION

Cornell University, Johnson Graduate School of Management 2009 – 2011 Master of Business Administration

Forte Scholarship ($20K) – Awarded for outstanding leadership and professional achievements

Ithaca, NY

Indiana University Bloomington 1998 – 2003

Bachelor in Computer Science Bloomington, IN

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