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Quality Manager

Location:
Emmaus, PA
Posted:
October 22, 2020

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Resume:

MARK J “TIM” DOUTY

**** ********** ******** • Macungie, PA 18062

Mobile 256-***-**** • Email adg70a@r.postjobfree.com

LinkedIn http://www.linkedin.com/in/markjtimdouty

QUALIFICATIONS SUMMARY

DYNAMIC HIGH-LEVEL PLANT MANUFACTURING OPERATIONS MANAGER with year-after-year success achieving sales, profit, and business growth objectives within turnaround and rapid-change environments in heavy industry manufacturing. Emphasizes an interrelating range of plant, operations, quality, and manufacturing oversight including human resources, finance management, project management, continuous improvement, and regulatory compliance for mid- to large-size manufacturing companies. Recognized for bringing company operations in the red to profitability in a one-year period by developing and implementing automated and lean manufacturing systems/processes, and recruiting, hiring, and developing diverse, highly productive employees. Builds teams that drive productivity, safety, and loss prevention through the implementation of best practices and specialized training programs. Strong background in project management, including scheduling, resources, and reporting. Demonstrated success in reducing work-related injuries and overall risk. Cultivates relationships with upper-level decision makers, customers, and vendors.

Analytical

Cross-Functional Relationships

Quality Management

Budgeting

ISO 9001

Risk Management

Business Development

KPI Analysis

Safety Culture

Coaching

Leadership

Standard Work

Collaboration

Lean Manufacturing

Statistics

Communicator

Managing Multiple Priorities

Strategic Direction

Continuous Improvement

Complex Problem Solving

Cost Control

Critical Thinking

Materials Management

Planning

Policy Implementation

Process Improvements

Training Curriculum

Vision

Teamwork

Vision

EMPLOYMENT SUMMARY

MANAGER, Unicast Company 07/2018-07/2020

MANUFACTURING MANAGER, Knoll Inc. 11/2013-03/2018

MANUFACTURING MANAGER, Valmont Newmark (Recruited) 05/2011-11/2013

PLANT MANAGER, Jacquet Mid Atlantic 07/2010-05/2011

OPERATIONS CONSULTANT, VAE Nortrak & Marmetal Industries (Consultant/Contracts) 11/2008-07/2010

ASSISTANT GENERAL MANAGER, Union Foundry Company (Promotion) 07/2004-11/2008

QA MANAGER, Atlantic States Cast Iron Pipe Company (Promotion) 01/2004-07/2004

MANAGEMENT TRAINEE, Tyler Pipe Company 01/2001-01/2004

EDUCATION & TRAINING

Master of Business Administration, DeSales University, Center Valley, PA, 2002

Bachelor of Arts in Business Management, Allentown College of Saint Francis de Sales, Allentown, PA, 1995

ISO 9001:2015 Internal Auditor Certification, iQ Training, Cranberry Township, PA, 2019

Value Stream Mapping & Quick Changeover Certification, Auburn University, Auburn, AL, 2007

OSHA Electrical Safety – Related Work Practices, AVO Training Institute, Macungie, PA, 2003

OSHA General Industry 501 Certification, National Resource Center, Philadelphia, PA, 2003

ISO 9001:2000 Lead Auditor Certification, Productivity Improvement Center, Macungie, PA, 2002

MILITARY SERVICE

United States Coast Guard, UNITAS XXV, Machinery Technician, 2nd Class Petty Officer, E-5

MARK J “TIM” DOUTY • Mobile 256-***-**** • Email adg70a@r.postjobfree.com • Page Two

EMPLOYMENT HISTORY

UNICAST COMPANY, Boyertown, PA 07/2018-07/2020

EXECUTIVE MANAGEMENT TEAM

Focused on Quality, ISO 9001:2015, and Scrap Reduction.

Reduced Scrap rate from 26% to 8% through process approach realizing a savings of $50k annually.

Served as Management Representative for successful ISO 9001:2015 Recertification and Surveillance Audits.

KNOLL INC., East Greenville, PA 11/2013-03/2018

MANUFACTURING MANAGER

Hired to establish a leadership role in the Seating Department consisting of 100 employees. Developed and managed accountability and team culture reflected in Safety, Quality, and Productivity Objectives, (measurables) and focus. Managed all aspects of the Seating manufacturing value stream.

Improved Customer on time delivery to exceed 98.7% on annual sales of $119M.

Launched Chair Manufacturing Lines from concept to full production.

Developed and implemented tracking reports to drive efficiencies and monitor Key metrics.

Shingijutsu Trained Kaizen Team Leader for multiple Kaizen events; improved efficiencies an average of 20% through implementation of Lean Processes and Best Practices.

VALMONT NEWMARK, West Hazleton, PA 05/2011-11/2013

MANUFACTURING MANAGER (RECRUITED)

Recruited to maximize manufacturing operations by directing the day-to-day activities of a 200+ employee, multi-facility provider of engineered power transmission pole structures. Ensured project timeline activities were met and under budget by coordinating schedules, monitoring progress and expenses, and promptly identifying and resolving resource issues.

Reduced on-hand inventory of steel plate by $2.2M (38%) for production in a three-month period by utilizing existing inventory and focusing on minimization of scrap through cutting details and specifications.

Increased profitability by $7.5M (8.7%) due to improved efficiencies, quality control, and reduced costs by implementing a production schedule to maximize manufacturing mix.

JACQUET MID ATLANTIC, Pottstown, PA 07/2010-05/2011

PLANT MANAGER

Leveraged extensive operations management experience to lead shop operations, quality assurance and control projects, and safety training for this service oriented stainless and nickel alloy processing company. Facilitated increases in productivity, efficiencies, and quality by hiring, training, mentoring, and supervising a team of 24 highly qualified personnel.

Facilitated smooth operations with minimal downtime throughout a 50% growth in a one-year period by implementing production schedule and personnel.

Enabled the company to secure lucrative government contracts (30% forecasted growth rate) because of improving quality, accident rates and regulatory compliance through development and implementation of a quality policy manual and standard operating procedures.

VAE NORTRAK & MARMETAL MANUFACTURING, Decatur, IL 11/2008-07/2010

OPERATIONS CONSULTANT (CONTRACTS)

Delivered strategic and tactical management of operational process audits, procedure audits, and the development and implementation of process, quality, and safety procedures for VAE Nortrak and Marmetal Manufacturing while searching for full-time employment.

Identified areas in need of improvement by conducting enterprise-wide comparative analysis of actual versus written work procedures and developing recommendations.

Improved manufacturing mix and process efficiencies by documenting procedures for key processes.

MARK J “TIM” DOUTY • Mobile 256-***-**** • Email adg70a@r.postjobfree.com • Page Three

EMPLOYMENT HISTORY (CONTINUED)

UNION FOUNDRY COMPANY, Division of McWane Inc., Anniston, AL 07/2004-11/2008

ASSISTANT GENERAL MANAGER (PROMOTION)

Executed a strategic manufacturing revitalization initiative that reversed the declining production of a 425-employee plant in the McWane family of companies that make pipes, valves, fire hydrants and fittings that make up America’s water infrastructure; implemented a cross-functional management team and established new procedures, standards and continuous improvements. Secured profitable contracts and improved community relations.

Drove sales of $50M to $80M and profitability from (3.7%) to more than 25% through best management practices, restructuring the sales department and pricing, and establishing consignment inventories.

Reversed the subsidiary’s prosperity due to successfully managing full P&L environments for multiple departments ($70M sales budget, $36M plant operations budget and $10M capital budget), recruiting and developing managers to fill key leadership positions, and cross-training the executive management team.

$20M increase (33% improvement) in annual sales

20% growth (3.88% respectively) in gross and net profit

13.34% reduction in downtime in 2008

39% cut in turnover rate

2 Million-man hours with no Lost Time Injury

Recognized by the local Chamber of Commerce, the State of Alabama, and the American Foundry Society for achieving 2M man hours with no Lost Time Injury.

Reduced hourly employee turnover rate from 55% to 16% by changing the plant to a more positive, structured environment.

Decreased OSHA Dart score from 8.90 to 2.99 (industry average/7.20) and TRIR from 27.65 to 12.37 (industry average/15.10) through effective safety program management.

Modified an existing $10M air quality improvement plan and achieved MACT compliance by adding four baghouses totaling over 500K cfm of capacity, resulting in silica exposure to less than 50% OSHA PEL.

Successfully negotiated a four-year contract with IAM and GMP unions.

ATLANTIC STATES CAST IRON PIPE COMPANY, Division of McWane Inc., Phillipsburg, NJ 01/2004-07/2004

QA MANAGER (PROMOTION)

Optimized quality assurance and control by effectively managing manufacturing operations, regulatory compliance, and safety programs for a 220-employee permanent mold, centrifugal ductile iron casting facility.

Promoted to Assistant General Manager due to exceptional performance and accomplishments, such as re-establishing ISO 9001certification and 9001: 2000 ISO re-certifications in record time.

Significantly reduced scrap rate by14% through implementation of a standardized process that involved heat-treating/annealing and developing systems to monitor and track non-conforming products.

TYLER PIPE COMPANY, Division of McWane Inc., Macungie, PA 01/2001-01/2004

MANAGEMENT TRAINEE / ASSISTANT MANAGER

Hired into an exclusive, challenging progressive management training program (failure rate of 80% within the first three months), with the goal of achieving an Assistant General Manager position. Enhanced quality, safety, regulatory compliance, and employee proficiencies throughout management training.

Improved quality by creating and implementing an extraordinarily successful ISO Quality Assurance program, earning a Lead Auditor certification, and obtaining ISO 9001:2000 registration within a nine-month period.

Entrusted to train new hires in performing required job tasks and safety requirements due to strong job knowledge, and commendable leadership and communication skills.

Earned authorization as an OSHA General Industry Outreach Trainer to conduct 10- and 30-hour General Industry Outreach Training.

Completed American Foundry Society courses dealing with melting, molding, and other foundry practices.



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