Gloria Nupeiset

Norwich, CT *****

adg6zq@r.postjobfree.com

860-***-****

Authorized to work in the US for any employer

Work Experience

Assistant Manager

Walmart - Waterford, CT

April 2017 to Present

Responsibilities

- Hire, Coach and Terminate associates when necessary.

- Provide directions and follow up.

- Ensure routines are followed daily.

-Staff each department accordingly.

- Ensure proper trainings for associates are provided for.

- Ensure all areas in Fresh areas are complying with company health and safety regulations.

- Research on issues and solutions as needed.

- Maintain work Ethics and Integrity in the workplace.

- Verify deposits and ensure that they are ready for pickup.

- Handle any type of request customers might have. Accomplishments

- Vast improvement on Customer Satisfaction according to survey.

- Lower Customers/Associates Accidents rate.

- Areas are well stocked, clean, safe and ready for business at all times.

- Associates have the training and better knowledge about their routines.

-Associates are always present when customers need help. Skills Used

- Apply knowledge from trainings and past experience that lead to successful accomplishments.

- Being organized when it comes to planning, executing and following up on directions according to company plan.

- Ability to maintain focus, patience and respect when handling difficult situations. Zone Merchandise Supervisor

Walmart - Waterford, CT

September 2013 to April 2015

Responsibilities

- Provide customer service.

- Participate in hiring, training and coaching associates.

- Deliver and follow up on company directions to Department managers.

- Delegate and assign tasks to specific associates in in assigned areas according to My Guide.

- Maintain in-stock, modular integrity and cleanliness in the assigned areas. Department Manager

Wal-Mart - Waterford, CT

September 2010 to September 2013

- Place Orders and Restock Merchandise.

- Maintain Price Changes and Markdown items.

- Operate Hand Held Terminal.

- Assist Customers with locating merchandise on the sales floor. Customer Service Associate

Wal-Mart

March 2006 to September 2010

- Handle Money Gram and Money Order Purchases.

- Follow Procedures when handling Refund and Exchange Transactions.

- Provide Customers Information and advice. accordingly to the best of my knowledge.

- Handle Phone Service.

Education

Chaminade University of Honolulu - Honolulu, HI

2001 to 2003

High school diploma in General Studies

Xavier High School - Micronesia

1998 to 2001

Skills

Average in Microsoft Windows, PowerPoint and Internet, Operate Power lift equipment (2 years), Scheduling, Training, Management, Inventory, Sales, Merchandising, Cash Handling, Customer Service Skills, Inventory Management, Team Building, Word, Microsoft Excel

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