HAZEL BIXBY

Wentzville, MO 314-***-**** adg6xj@r.postjobfree.com www.linkedin.com/in/hazel-bixby

HUMAN RESOURCES PROFESSIONAL

Dynamic, diligent Human Resources professional with strong portfolio of success driving new-hire onboarding, orientation, documentation, background checks, and payroll support for IT staffing solutions company. Seeking new, challenging HR position.

- Finely honed interpersonal, written & verbal communication, organizational, time management, and problem-solving skills.

- Reputation as upbeat “go-getter” who leverages sense of humor to navigate complex situations and tricky issues with ease.

- Adept at prioritizing, multi-tasking, and managing concurrent projects in fast-paced, ever-changing work environments.

- Recognized as courteous professional who treats all employees, clients, vendors, and other stakeholders with respect.

- Exceptional critical thinking skills; capable of learning new tasks, systems, and processes quickly and efficiently.

- Career history of promotions into progressively larger-scoped roles based on outstanding job performance.

- Proven ability to communicate and collaborate effectively with professionals at all levels of an organization.

- Detail- and deadline-oriented professional; dedicated to delivering accurate, on-time, high-caliber work.

- Equal ability to perform autonomously, as a team leader, and as a supportive team player.

- Well-versed in all phases of new-hire onboarding, orientation, and documentation.

- Honored with “Exceptional Service Award” and numerous “High-Five Awards.” CORE COMPETENCIES

Human Resources New-Hire Onboarding Accounting & Payroll Support Billing Administration Database Management Orientations Documentation Reviews Background & Credit Checks Policy Compliance Timesheet Processing Report Generation Spreadsheets System Migrations Project Management Data Processing Administrative Support Transcription Proofreading & Editing Client & Vendor Relations ATS Systems Process Improvements Workflow Management Issue Resolution Technical skills: MS Word, Excel, Office 365, Google Docs, Adobe DC & EchoSign, JobDiva, Bullhorn, Tallyfy, HotDocs, Ghostfill, Fieldglass, Beeline, Skype, Zoom, RingCentral, MS Teams, VectorVMS, ADP WorkforceNow, TempWizard. PROFESSIONAL EXPERIENCE

NETEFFECTS, INC., Chesterfield, MO 2011-2020

NetEffects offers staffing, direct hire, people capital consulting, and workforce solutions; specializes in IT Onboarding Specialist, 2016-2020

Promoted to oversee end-to-end onboarding process for all new-hire employees. Reviewed initial new-hire data for accuracy, and ordered and processed I-9s, drug tests, background checks, credit checks, and fingerprinting. Communicated with new hires regarding required documentation, processes, and expectations for their new positions. Conducted in-office and remote orientations. Followed- up and communicated with new hires through entire onboarding process, responded to all inquiries, and supported smooth transition into new roles. Tracked new-hire documentation status, statements of work, and work orders from clients and subcontractors. Supervised, mentored, and coached Administrative Assistant to perform at optimal levels. Reported directly to CFO.

• Recognized with “Exceptional Service Award” by 1904Labs for providing business-critical back office support during its start- up and growth phases as wholly owned subsidiary of NetEffects.

• Played integral role in working with software vendor to create and roll-out new customized onboarding system, HotDocs, for use in onboarding W2 and 1099 consultants and subcontractors.

• Led successful system migration to new JobDiva ATS in 2020, and utilized system to send out onboarding paperwork to employees and clients and to manage and track documents through coding and uploading.

• Ensured all mandatory paperwork was completed in adherence to company and client requirements, including voided checks, W4s & W9s, certificates of insurance, diversity certifications, and subcontractor agreements.

• Utilized ADP Workforce Now to run reports, verify employment, and check pay records, and benefits information. HAZEL BIXBY

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PROFESSIONAL EXPERIENCE

NETEFFECTS, INC., Chesterfield, MO 2011-2020

Onboarding Specialist, continued

• Collaborated with Immigration Department to review and ensure validity of foreign national documents.

• Led efforts to ensure new-hire employees felt at ease while starting their new positions.

• Generated weekly management reports on all hires and terms & rate changes.

• Achieved 100% compliance ratings on all client onboarding process audits.

• Drove successful onboarding of 600 of new-hire employees. Human Resources & Accounting Assistant, 2013-2016

Reported directly to CFO, and served in dual support role. Collaborated with HR Manager to conduct in-office and remote orientations, and explained contract verbiage, benefits, and client requirements. Uploaded client documents into Vendor Management System, assembled onboarding paperwork, entered new-hire data into TempWizard billing system, conducted I-9/E-Verify process, and initiated background, drug test, and credit checks. Delivered back-up accounting support, such as client invoicing and preparing consultant timesheets and reports for payroll processing.

• Managed all onboarding document changes in onboarding system, Ghostfill; partnered with software vendor to ensure updates were completed as per client’s specifications.

• Compiled offboarding instructions for all terminated employees, including PTO balance, benefit instructions, and additional offboarding information.

• Reviewed new and revised client master service agreements for onboarding, and bill/pay requirements, and set-up all requisite documentation and onboarding processes.

• Collaborated directly with subcontractor firms to track and collect certificates of insurance. Administrative Coordinator, 2011-2013

Served as front-desk face of company, and greeted visitors in courteous, professional manner. Fielded multi-line phone system, managed office maintenance tasks, and oversaw office supply purchasing. Distributed incoming mail, and sent FedEx, UPS, certified mail, and courier packages. Performed all daily office opening and closing procedures. Reported directly to CFO.

• Ensured office supplies were adequately stocked at all times and that all equipment was functioning properly; scheduled maintenance and repairs as necessary.

• Served as back-up to HR Manager on in-office and remote new-hire orientations, generated weekly recruiting reports, orchestrated background checks, and assembled onboarding paperwork.

• Formatted resumes based on diverse client criteria, and proofread resumes for grammatical errors and inconsistencies prior to sending to recruiting team for submission.

• Printed and reviewed consultant timesheets from client websites, and entered timesheet data into payroll billing system. WOODS MILL ORTHOPEDICS, Chesterfield, MO 2002-2011 Medical office with six board-certified and highly trained orthopedic doctors. Medical Transcriptionist

Worked on contract for this busy, multi-physician medical office. Transcribed office visits using eClinicalWorks and MS Word, edited and reviewed documents for accuracy, and loaded them onto server upon completion.

• Transcribed monthly meeting minutes, prepared medical evaluation correspondence for attorneys, and faxed and emailed emergent transcribed records as requested.

• Maintained office records, ordered supplies, and managed billing information in support of smooth daily workflow. EDUCATION & CREDENTIALS

High School Diploma Hazelwood Central High School, Florissant, MO Member, Society for Human Resource Management, SHRM Member, American Association of Notaries

Notary Public, State of Missouri

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