Store Manager Front Office
Resume:
PAMELA MULLINS
*** ********** ****** *********, ** 24740 · 304-***-****
*************@*****.***
Hardworking Store Manager professional versed in all aspects of running a successful retail store, including opening and closing procedures, merchandising, and recruiting and hiring and trained quality employees. Effectively motivate employee’s performances excellent and fosters a team environment focused on group success. Ordering all merchandise, inventory, weekly work schedule.
Front Office Receptionist greeting and registering patients, following office protocols, offering information and assistance to patients while filling in forms, updating databases, maintaining confidentiality, and handling daily appointments.
EXPERIENCE
08/2011 – PRESENT
STORE MANAGER /four seasons pharmacy/the orchard house
Part of team managing staff of 5 employees in retail.
Assign employees to specific duties to best meet the needs of the store.
Recruit, interview, hired, train, and evaluations.
Schedule and lead weekly store meetings for all employees.
Increase profits through effective sales training and maintaining strong team devoted to customer service.
Counted cash drawers.
Ordered all merchandise.
Inventoried all merchandise.
Excellent leadership skills and multi-tasking strengths.
Very dependable.
Excellent communication.
Price changes and promote all sales.
Excellent motivation.
Encouraging and training team members.
Provided enthusiastic, courteous service to all customers.
04/2008 – 10/2010
FRONT OFFICE RECEPTIONIST/ DR. JAMES W. OSBORNE, D.D.S.
GREETED PATIENTS BY SMILING AND MAKING EYE CONTACT & REGISTERED APPROXIMATELY 20 NEW & EXISTING PATIENTS DAILY.
VERIFIED PATIENTS INSURANCE & PATIENT BILLING.
ENTERED TREATMENTS PLANS, POSTED PAYMENTS, ENTRY CHARGES, HANDLE PRE-AUTHORIZATIONS.
MAINTAINED ALL PATIENT RECORDS INCLUDING PERSONAL & MEDICAL INFORMATION.
ANSWERING INCOMING CALLS AND RESPONDED ALL INQUIRIES DAILY.
MANAGED DENTIST & HYGIENTIST SCHEDULES BY CONFIRMING PATIENTS APPOINTMENTS AND MANAGING THEIR SCHEDULES.
ORDERED ALL SUPPIES FOR THE OFFICE.ORGABIZE AND MAINTAIN ALL PATIENTS CHARTS
DEVELOPED STRONG PATIENT RELATIONS BY PROVIDING THE HIGHEST LEVEL OF CUSTOMER SERVICE AND DENTAL CARE.
EDUCATION
1978-1981
BIG CREEK HIGH SCHOOL
ged
01-2014/09-2014
MEDICAL ADMINISTRATIVE ASSISTANT, valley college
diploma
SKILLS
Communication
Ability to Work Under Pressure
Decision Making
Continuous Learning
Responsible
Honest
Self-motivation
Teamwork
Dependable
Multi-tasking
Trustworthy
Commitment
REFERENCES
JAN WILSON
WILLIAM LAMBERT
DEBORAH BROWN
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