NALINI C

Project Manager, Prince*® Practitioner ITIL Service Transition Professional CSM

Phone - +91-984*******

Mail ID: adg6tt@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/nalinicharles/ A multi-skilled professional with a good track record of managing complex functional projects in various environments. Able to manage stakeholder expectations and willing to take full responsibility for the delivering of project objectives. Known Process: Agile Methodology, Software Development Life Cycle (SDLC) and Document Development Life Cycle

(DDLC), Information Technology Infrastructure Library (ITIL) Experienced Domains: Life Science (CRO & Pharmacovigilance), Audit process and Ecommerce, Networking and Infrastructure, Banking, Printing and publications, Cloud and Cyber Security, Server and Storage, Gaming Professional Highlights

• Project Management: Designed team strategies, coordinated timelines, budgeted, hired, managed stakeholders, managed vendors and contract resource, managed teams (onsite and offshore)

• Client Account Management: Strategized & serviced key clients, territories & relationships; resolved issues, Identified critical business challenges, proposed solutions

• Quality and Regulatory: Determined compliance with FDA and EU regulations, ISO Norms, Company Managed Regulatory

• Team Building: Led numerous and hoc and permanent teams, mentored, coordinated communications Recent Project Experience

Organization - Symbiance Pharma Solutions Pvt Ltd

Period - May 19 – Till Date

Designation - Project Manager

My responsibilities are,

• Managing team and day to day activities

• Gathering and managing requirements

• Coordinating with cross discipline team members to make sure that all stakeholders are on track with project requirements, deadlines, and schedules.

• Meeting with project team members to identify and resolve issues.

• Submitting the project deliverables for QA on time and ensuring that they adhere to quality standards.

• Preparing status reports by gathering, analysing and summarizing relevant information.

• Establishing effective project communication plans and ensuring their execution.

• Facilitating change requests to ensure that all stakeholders are informed about the impacts on schedule and budget.

• Coordinating the development of user manuals, training materials and other documents as needed to enable successful implementation and turnover of the process or system to the clients.

• Identifying and developing new opportunities with clients.

• Obtaining customer acceptance of project deliverables.

• Managing customer satisfaction within project transition period.

• Conducting post project evaluation and identifying successful and unsuccessful project elements. Career path

Project Manager Symbiance Pharma Solutions May 19 - Till Date Project Lead Artech Infosystem (Information and Technology Services - World Bank)

Mar 16 - Oct 17

Transition Management Lead

Helios and Matheson (Scope International - Network Remediation for Scope Worldwide Network)

Jul 14 - Oct 15

Technical Writer Xerox Corporation Oct 11 - May 14 Technical Writer HCL Technologies Jul 07 - Sep 11

Technical Writer CDOT Alcatel Research Centre Jan 07 - Jul 07 Technical Writer FLSmidth Automation Pvt LTD Jul 05 - Jan 07 Documentation Executive Banyan Networks Ltd May 02 - Jul 05 Project Experience

• Project Management & Program Management: Planned and managed projects, including application decommissioning and data archiving. Estimated task effort & duration. Administered MS-Project. Created and managed core team program, and project databases of action items, issues, and risks. Coordinated team meetings. Managed multiple teams in same timeframe (onsite and offshore) in multiple geographical locations. Facilitated collaboration via setup and management of WAR rooms. Supported IT and business managers and Implementation Leads in development and migration project. Coordinated staff activity for IT Program Manager in comprehensive IT integration of new subsidiary. Prepared regular PMO reports to upper management, summarizing activity, status, issues, and risks for multiple projects. Defined and implemented Agile methodology and value proposition for standardisation.

• Estimation & Planning Analysis: Managed weekly meetings to evaluate and estimate the business change requests. Managed communications between IT and business. Produced specifications. Responsible for scope lockdown and requirements definition and approval.

• Business Analysis: Led Business Analysis process in gathering and documenting requirements, writing specifications, developing test protocols, and managing user acceptance in critical, high-visibility clinical trial management system implementation in validated environment. Assigned tasks. Met deadlines. Evaluated performance. Screened, interviewed, and selected candidates. Gathered requirements for application development. Defined and documented use cases, UC models, elaboration. Corrected and approved QA test cases.

• Technical Writing: Developed and managed extensive project deliverable documents and style guides. Designed client-based templates and wrote PC software installation guide, user manual, SOPs, Testing and Report management Documents.

Educational Background

• M.A, Political Science, Madras Christian Collage, Tambaram, Chennai (2000-2002)

• B.A, Political Science, Madras Christian Collage, Tambaram, Chennai (1997-2000) Additional Qualification

• Certified Quality Analyst (ISO 9001 – 2008)

• Undergone Lean Management training

• Undergone Situational Leadership and Coaching Training

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