Operation/Project/Program Management

Operations/Project Management

Qualifications Profile

Goal-driven, performance-focused, and multifaceted professional, armed with exceptional leadership skills in delivering vision, innovation, and tactical plans as well as overseeing complex operations within various military settings.

Adept at evaluating operational issues and formulating strategic solutions, as well as training and managing the staff to meet operational objectives and improve overall performance. Equipped with excellent communication and interpersonal abilities in interacting with all levels of individuals to establish relationships that foster growth and understanding. Proficient with Microsoft Office applications (Word, Outlook, Excel, PowerPoint, and Access). Currently holds an Active Secret Security Clearance.

Education

Master of Art, Executive Leadership, December 2019

Liberty University, Lynchburg, VA (Online)

Bachelor of Science in Liberal Arts, January 2012

Excelsior College, Albany, NY (Online)

Associate of Art in Electronics Technology, May 2005

Coastline Community College, Fountain Valley, CA (Online)

Summary of Relevant Experience

Program Development and Administration

Reviewed requirements established by executives and ensured alignment of training and development programs toward improvement of organizational capabilities, while tracking progress to meet key stakeholder goals

Expertly managed revisions of curriculum, course materials, study guides, training schedules, and instructor guides for two major course updates

Handled the certification instruction, optimized training and development program, and conducted weekly study sessions that obtained 42 basic certifications and 14 advanced certifications

Evaluated production control issues and developed recommendations for improvement, while designing training plans for the integration of new equipment

Completed a process improvement review of the Hazardous Material Control Program by revising policies and procedures, training personnel on program requirements, and aligning program with Occupational Safety and Health Administration (OSHA) standards

Maintained an impressive 89% command medical readiness of 15,000 students and staff, while administering the program for over 100 staff members, assigning mentors to newly reported staff members, and guaranteeing smooth flow of mentorship program

Fulfilled other key tasks, such as conducting annual employee performance reviews, financial management, contract negotiation, formulating proposal for recognition programs, examining time-off request, and presiding over the professional development training that resulted in 33 certifications

Operations Planning and Management

Directed proper coordination of 16 airlifts that transported 225 personnel, 45K pounds of cargo, and 10 fighter jets to support operation travel from Australia to Japan

Developed short-term goals, priorities, and workload assignment, and recommended long-range planning goals and objectives to senior executives focused on optimizing productivity

Displayed competency in examining material for 12 maintenance courses, aligning curriculum to specific requirements, and modifying course schedules/sequence of material that decreased training by 4 days and saved $6.8M annually

Exemplified leadership skills in establishing employee performance standards, assessing employee performance evaluations, offering counsel and instructions on work and administrative matters for 53 managers

Organized training events as the between 15 external partners, and facilitated weather and evacuation training for 7,500 personnel including multiple 40-hour workshops on leadership development for junior managers

Took full charge of approving work schedules, reviewing training plans, and supervising work completion for 8,616 maintenance actions in support of 3,616 mishap-free flight hours

Developed and executed people strategies and processes which involved performance management, employee development, talent reviews, workforce planning, employee recognition awards, and time-off request

Played an integral role in creating work schedules, managing maintenance priorities, coordinating operational schedules to execute scheduled maintenance plans, and prepared daily/weekly/monthly maintenance plans

Team Leadership and Training

Strategically led 34 senior instructors in overseeing 178 teachers that provided education to 3,900 students for 18 courses on basic electronics, advanced maintenance techniques, and quality assurance requirements

Rendered oversight to 4 senior supervisors in charge of leading 163 technicians from 13 production centers, executing preventative and corrective maintenance on 11 fighter jet valued at $770M

Effectively managed 16 avionics technicians in executing 4,500 maintenance actions that attained 98.3% operational readiness rate

Guided 49 military and civilian instructors in instructing 3,900 students annually on two advanced maintenance courses, while providing mentorship to 47 new instructors and certified 7 master training specialists

Communicated with executive managers on all administrative and personnel matters on a weekly basis, and offered valuable insights to enhance overall organizational performance and workplace environment

Directed 6 Navy personnel in the military training, discipline, and sailorization for 15,000 new accession students annually

Work History

United States Department of Navy, Various Locations

Training and Support Manager, Pensacola, FL, USA Sep 2019–Present

Deputy Director of Avionics Training Department, Pensacola, FL, USA Dec 2017–Aug 2019

Senior Maintenance Manager/ Program Manager Atsugi, Japan Sep 2017–Dec 2017

Maintenance Manager/ Senior Adviser/Line Division Manager, Atsugi Japan Sep 2016– Sep 2017

AV/ARM Division Manager, Atsugi, Japan Sep 2015– Sep 2016

Avionics Leading Senior Supervisor, Atsugi, Japan Jan 2014– Sep 2015

Apprentice Technical Training Manager, Pensacola, FL, USA Sep 2013– Jan 2014

Aviation Warfare Apprenticeship Training, Lead Supervisor, Pensacola, FL, USA Nov 2012– Sep 2013

Barrack Manager, Pensacola, FL, USA Nov 2011–Nov 2012

Senior Instructor, Pensacola, FL, USA Nov 2010–Nov 2011

Quality Assurance Representative, Strike Fighter Squadron, Atsugi, Japan Dec 2009–Oct 2010

Avionics Shift Supervisor, Strike Fighter Squadron, Atsugi, Japan Mar 2008–Dec 2009

Avionics Technician, Strike Fighter Squadron, Atsugi, Japan Feb 2006–Mar 2008

Professional Development

Liberty University: Graduate Business Certification, In Progress

Management and Strategy Institute: Lean Six Sigma Black Belt, In Progress

Project Management Institute: Project Manager Certification, In Progress

Department of Labor: Certified Computer Operator, 2020

National Center for Competency Testing: Certified Postsecondary Instructor, 2020

Liberty University: Graduate Certificate in Management and Leadership, 2019

United States Navy: Command Fitness Leader (CFL), 2016

United States Navy: Senior Aviation Maintenance Manager Course, 2015

United States Navy: Maintenance/Production Chief, 2015

United States Navy: Aviation Maintenance Control Management for Organizational Maintenance Activities, 2014

United States Navy: Naval Aviation Maintenance Control Management for Optimized Organizational Maintenance Activity (OOMA), 2014

Excelsior College (Online): Certificate in Homeland Security, 2011

United States Navy: Master Training Specialist Instructor Certification, 2011

United States Navy: Aviation Electronics Technicians (Organizational) (ATO), 2007

United States Navy: Wire Bundle and Connector Repair (Organizational), 2006

United States Navy: Organizational Career Maintenance Technician System Organizational Initial Maintenance Technician Aviation Electronics Technician, 2006

Awards and Honors

Navy Commendation Medal (2)

Navy and Marine Corps Achievement Medal (6)

Global War on Terrorism Expeditionary Medal

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