Manager Case

Ruth Ledo

*********@*****.*** 404-***-****

Professional Summary

Motivated case manager with a strong background in working with youth and families; direct practice experience with at-risk youth and low-income families. Proven ability to establish excellent rapport with clients to develop successful case plans. Able to adapt to high volume caseload and high stress environments. Education

Bachelors of Science- Gordon College, Barnesville, GA May 2017 Experience

Rapid Rehousing Stability Case Manager November 2019-Current Chris180 Atlanta, GA

• Attended monthly and quarterly meetings to become aware of different resources to provide to the client

• Coordinate events with other metro Atlanta Organizations in the community

• Conduct intake to ensure appropriate services and develop plans according to the client’s needs

• Develop goals and plans with clients to ensure self sufficiency

• Provide case management for a caseload of 22 homeless youth between the ages of 18-24 Victim’s Advocate June 2019-October 2019

Women’s International House Decatur, GA

• Advocate for homeless victims to relocate victims to other shelters/transitional housing

• Attend/ Support victims at their Temporary Protective Order court hearing

• Contact outreach supportive services such as counselors, financial classes, immigration, and other legal aids

• Help victims obtain permanency/citizenship status in the US

• Transition victims and their families to independent living arrangements such as section 8 housing/apartments or any appropriate transitional programs. Certified Foster Care and Child Protective Case Worker November 2017- May 2019 Henry County Division of Family and Children Services McDonough, GA

• Assess families and children for their safety and wellbeing

• Able to manage a caseload of 15-18 families, which includes making collateral contacts, visits, and service provision

• Encourage and uplift families who suffer through poverty, domestic violence, and substance abuse

• Provide support to foster care children and their family in efforts to be reunified

• Work with families of different backgrounds to relieve issues and provide services to better their quality of life

Intern for the Youth Program August 2016-December 2016 BPSOS Norcross, GA

• Assisted and translated for various welfare program such as Food Stamps and Medicare

• Drafted sponsor letters for grants

• Helped advocate for Vietnamese religious freedom through a silent auction

• Organized and hosted the Vietnamese Health Fair

• 16 hours per week for a consecutive 20 weeks

Skills

• Bilingual (Vietnamese)

• Case Planning

• Client Empowerment

• Community Outreach

• Crisis Intervention

• Detailed Oriented

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