Michael Cooper

Chillicothe, OH

Summary of Qualifications:

Senior Systems Admin with extensive enterprise experience (Windows and Linux)

Domain to domain migration experience

Extensive experience setting up, configuring, and administering Windows 2003/2008R2/2012R2/Windows Server 2016/Nano/Core, Linux/Unix (HPUX), Windows 8 (All Versions), Windows 10 / Exchange Server 2007/2010/2013 upgrades/updates

Hands on experience with Windows and Linux server builds as well as Windows/Linux patch management

Virtualization

SQL scripting experience

Summary:

Experienced and dedicated computer professional with a variety of LAN/WAN knowledge, specifically as a Windows 2003/2008/2012/2016, SCOM, SCDPM, SCSM, SCVMM 2012, Hyper-V, Linux/Unix (HPUX) Systems Administrator (Data Center/NOC Environment), I am a Certified Linux/VMWare/Zerto Professional in an ITIL Foundation v3 environment.

Hands on experience with Windows and Linux server builds as well as Windows/Linux patch management. Networking experience for a variety of large and small infrastructures.

Extensive experience setting up, configuring, and administering Windows 2003/2008R2/2012R2/Windows Server 2016/Nano/Core, Linux/Unix (HPUX), Windows 8 (All Versions), Windows 10 / Basic working knowledge of Exchange Server 2007/2010/2013 Upgrades-Updates.

VCA6-DCV Certified. VMWare Infrastructure experience, Zerto Certified Professional. VMWare Esxi 4.1/5.0/5.1/5.5/6.0 with vCenter Server console, VMWare clustering, vCloud and vRanger Pro, Veeam One Enterprise Monitoring,

Linux, PHP, SFTP, Subversion, JIRA, and host of other Linux based administration duties.

Trileads Backup, Commvault Backup, NetBackup, and MS SCDPM 2012 & 2016

Monitoring tools experience, we used for these environments varied, VeeamONE v7 & v8, Nagios Core 4.4.3, Nagios XI, Prometheus/Grafana (Including Exporters) Nimsoft Monitor for large noc environment. Jira/Confluence, ServiceNow ticketing system for managing customer issues. Windows Environment with SCOM 2012 & 2016 and System Center Service Manager Console 2012 and MS Server Apps.

Used SCCM, Altris, and Kickstart to deploy Windows 7, Windows 8.1. Windows Server 2008R2, 2012R2, Windows Server 2016. CentOS, RedHat, OpenSUSE, and Ubuntu Linux Servers, various other Linux server apps.

Education

Associates of Applied Science, Computer Science, Minor Business Accounting, Florida Business College, Miami, Florida. Graduation: March 1991

EXPERIENCE PROFILE

Vernovis @ Ineos Composites, Dublin, OH 06/2020 – 10/ 2020

Senior Systems Engineer

Migration from 1 Existing Domain into New Domain Forest

Contstruction of New Domain Infrastruture 23 Servers – Windows Server 2016) then Migrating current systems into the New Domain

Troubleshooting existing issues with Migration of existing systems in to new domain.

Created 7 Domain Controllers to migrate the existing sub-domain to a New Forest level called composites.enterprises.int

Created an ADMT Workstation for running ADMT for User/Group/System Migration.

Created a Deployment Server to create images for deployment to the New Infrastructure with Microsoft Deployment Toolkit. MDT.

Created a Certificate Authority Server for PKI Certs to use for employment.

Created a LAPS Workstation have LAPS employed across the new Infrastructire.

Constructed new GPOs to apply to each Group/Security Group/Systems/Users including but not limited to Office 365 Users

Fussion Aliance, New Albany, OH 04/2019 – 07/ 2019

Senior Systems Engineer

Migration of 2 Existing Domains into New Domain

Contstruction of Domain Policies to maintain Federal Guide lines CIP and Nerccip

Troubleshooting existing issues with Migration of existing systems in to new domain. Mainly communications issues at the group or policy level.

We use VMWare 5.5/6.0 to create and maintain Virtualization in frastructure.

At this time we employ Jump Boxes for Employees who need access to other areas of the Environments. Those we can control access to said areas via the group policies.\

We have migrated 75 Servers/Jump Boxes to this point

We are also using admt v3.2 tool to help migrate users and existing policies to the new domain.

Left because of a Medical Issue.

LBrands, Reynoldsburg, OH 08/2017 - Present

Systems Infrastructure Engineer

Maintain several environments using Joyent Triton Data Center (Owned by Samsung) built on SmartOS.

Use Docker via the Docker API to deploy containers for microservices and apps for the company websites.

Manage 3 DataCenters using Arista Routers / Arista Switches as well as PaloAlto Firewalls.

Implement Bhyve API in the Joyent Infrastructure via the image update process from Joyent.

Monitor the environment in 2 ways, Nagios XI and Prometheus w/Grafana.

Use Jira as a ticketing system that allows use to use Confluence as a knowledge base vehicle.

Use Stash/Bitbucket as versioning tools and build repository. Jenkins is our CI Pipeline for builds.

Leverage Artifactory as the Docker Image Repository.

Deploy environments via Chef Automation and Terraform, reason for this is we can deploy a whole environment in a matter of about one to two hours depending on size environment.

Currently working on securing Chef and Docker certifications.

Vertiv Co, 01/2017 - 08/2017

Windows System Admin

Managed the domain to domain migration of Windows Servers.

Monitored issues with ORION.

Followed defined processes for proper & successful migration.

Troubleshot deployment and migration issues as the servers moved to the new domain.

Converted old user accounts to the new Windows Server 2012 platform, Active Directory.

Garden City Group

Level 2 – Windows Administrator

Provided break fix resolution and troubleshooting for customer servers via System Center Service Manager ticket system.

Resolved service interruptions, app failures and VM Service Issues with Windows Server Hyper-V 2012 R2.

Worked in a NOC Environment, Issued face are System Center DPM Backups/Services, and DPM/SCOM Agents that lose connectivity, as well as OS Issues, and Service failures (All are 2012 Versions). Virtualization Admin experience with VMWare v5/6, vSphere 5/6 & vCloud. 2012 Hyper-V Core, app issues covering MSSQL 2012 w/SP1&R2, Exchange/Office 365, Citrix NetOPs server/panel & service issues.

Performed maintenance on HP Devices and Dell Devices, performed tape rotation and mounting for backups.

ITIL Foundation v3 environment.

Networking Infrastructure knowledge specifically for Load Balancing, Basic Cisco switches (3750 Switches) and routers.

PC Mall Managed Services 06/2014 - 09/2016

Tier 3 – NOC Center Technician III

Provided break fix resolution and troubleshooting for customer servers via ServiceNow ticket system.

Resolved issues with Linux, Windows 2003, 2008, 2012.

Worked in a NOC Environment, Issues faced were Commvault, Services, and Agents that lose connectivity, as well as OS Issues, and Service failures. Virtualization Admin experience with VMWare, vSphere, Linux Server and App issues covering Ubuntu 12.04+, OpenSuse 12+, CentOS 6+, Redhat 5+, Putty, ssh, mRemoteNG, Kaseya, & RDP.

Preformed backups on HP Devices and Dell Devices, Preform tape rotation and manual tape mounting for backups.

ITIL Foundation v3 environment

Networking Infrastructure knowledge specifically for Load Balancing, reverse proxy configuration. Basic Cisco switches and routers.

Discover Card Financial Services 01/2014 – 06/2014

Tier 3 – NOC Center Technician and Support

Provided technical support and troubleshooting for Vendors via ticket system, telephone, and webex conferencing.

Performed server builds for vendors, Such as IBM 3600's and Dell R series of Servers mostly R 620's

Resolved Switch issues for connectivity both Fiber and Copper, Installing the proper SFPs 10 GB SR, 1 GB SMD, I GB LR for connectivity to specific switches (Cisco and Gigamon)/devices.

Performed backups on HP tandem systems (LTO system), Preform tape rotation and manual tape mounting for backups.

Used Server Administration, vSphere and Virtualization Admin experience, Networking Infrastructure knowledge.

Veeam Software, Columbus, OH 03/2013 - 01/2014

Tier 1 – Enterprise Management – Support

Provided technical support and troubleshooting for Veeam via email, telephone, and web conferencing.

Proactively stayed-up to date with all technologies concerning Veem's products (SCOM, VMWare vSphere, vCenterServer, Backup and replication. Latest version 8). Research and troubleshoot customer issues pertaining to their current environments. (Windows Server 2008 R2, Windows Server 2012, Linux Server (Ubuntu, CentOS, Redhat).

Updated and worked assigned cases with all information pertaining to the issue.

Contributed to Veeam's documentation with KB Articles pertaining to issues that are discovered.

Skill requirements: Server Administration, vSphere and Virtualization experience, Networking Infrastructure knowledge.

Liebert Emerson, Columbus, Ohio 01/2012 - 11/2012

System Admin/DBA – PowerDB

Installed and configured servers for production and test/development environments. Installed OS via fog http remotely, CentOS 6.2. Created VM Containers for Servers via VMWare 4.1/5.0 with VMWare Lab Manager 4, with varying configurations (Ram, storage, nics) and OS to be installed.

Maintained and configured PowerDB for Test, Development, Staging, and Production Environments. This included troubleshooting SQL scripts and proposed changes to the PowerDB Environment/Database.

Constructed a more stable and maintainable SQL environment for the PowerDB Application. Supported, installed, PowerDB to field CEs and also guided them in proper synchronization techniques for updating local dbs with the master db data.

Responsible for Bulk Imports of data via SQL Script, Maintenance via SQL update scripts and indexing after each import.

Created an embedded Linux OS system for deployment on current field devices such as gateways for data collection from UPS, Batteries, and such devices deployed by Emerson.

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