Summary

An accomplished business professional with a proven ability to multi-task, prioritize incoming issues, plan and organize activities and ensure positive communication between administrators, educators, parents, students and community members.

A reliable, trustworthy and goal-oriented professional that takes pride in going the extra mile to get the job done and ensure the success of all team players. Listens, observes and remains calm in high-stress situations to de-escalate and ensure a positive outcome for all parties. Strong communication and organizational skills built on a foundation of eighteen years of teaching experience and five years of corporate administrative assistance, technical writing and adult training experience. Advanced proficiency in Microsoft Office Word, Outlook, Excel and PowerPoint.

Experience

Satellite Beach Police Department – Satellite Beach, FL

Volunteer – (March 2019 – Present)

Administrative Assistant to the Director of Accreditation

Bike Patrol

Public Relations

Special Events

BullsEye Computing Solutions – Fulton, MD

Administrative Assistant, Editor/Technical Writer, Hardware Support – (October 2016 – Present)

Attend meetings with clients and accurately document meeting notes, decisions and action items.

Coordinate and prepare work sessions with clients.

Utilize Microsoft Office Word, Outlook, Excel and PowerPoint.

Develop content and edit documents including procurement documents, training materials and presentations.

Research computer, network and peripheral equipment and make recommendations that best meet client’s needs.

Train clients on use of computer and peripheral hardware.

Purchasing agent for private and public-sector companies.

Manage hardware inventory and service agreements for multiple client companies.

Create hardware and software estimates and invoices for clients.

Developed and edited various System Development Life Cycle (SDLC) and Functional Requirements Documents (FRD) for multiple BullsEye projects.

Developed job descriptions for BullsEye clients.

Conducted Business Process Improvement analysis and developed related documentation.

Netorian - Annapolis, MD

Administrative Assistant, Editor/Technical Writer – State Board of Elections – SBE (August 2014 – November 2014)

Scheduled meetings, prepared agendas, recorded meeting minutes and dispersed to all necessary parties.

Participated in meetings with SBE clients to ensure all project requirements were accurately documented and met.

Utilized Microsoft Word, Excel and PowerPoint programs daily.

Developed and maintained the project team Document Management Policy.

Documented current Election Management System User Interface for AS-IS artifacts.

Revised and edited all required Systems Development Life Cycle (SDLC) documentation for the Ballot and Results Reporting System (BARRS).

Sterling-Chesapeake Site - Baltimore, MD

Third-Sixth Grade Teacher (January 2013 – June 2014)

Devised and implemented daily lesson plans in all subject areas in alignment with the Common Core Curriculum (CCC).

Utilized Microsoft Word, Excel and PowerPoint programs daily.

Developed project-based, cross-curricular activities.

Coordinated Open Houses and Parent Visitation Special Events.

Attended nationwide conferences.

Sterling-Chesapeake Site - Baltimore, MD (continued)

Elementary Common Core Curriculum Writer (May 2013 – February 2014)

Professional Learning Club Facilitator (August 2013 – February 2014)

Researched, developed, revised, published and presented Sterling elementary curriculum, for grades three through six, for all sites in the U.S. aligned with the CCC.

Attended nationwide conferences.

Facilitated and trained elementary teachers to implement new curriculum and multi-grade teaching strategies.

Developed Elementary Common Assessments (ECA’s) for all Sterling sites in the U.S. aligned with the CCC.

Developed agendas and other necessary materials to lead Professional Learning Clubs and meet task deadlines.

C.J. Brickerd - Hyattsville, MD

Technical Writer (January 2014)

Edited new software solution documentation for government client (Maryland Bar Counsel).

Developed step-by-step guides and training manuals for a new Commercial off the Shelf (COTS) product.

Provided customer support and quality assurance for project launch activities.

Hornell City School District - Hornell, NY

Fifth Grade Teacher (2008 – 2013) and Fourth Grade Teacher (2001 – 2008)

Devised and implemented daily lesson plans in alignment with New York State (NYS) Learning Standards and the CCC.

Utilized multiple Data Entry systems to monitor and facilitate students’ progress.

Utilized student data to guide instruction.

Utilized Microsoft Word, Excel and PowerPoint programs daily.

Implemented a variety of organizational and study skills to promote student independence.

Facilitated scoring of regional NYS Math and English Language Arts (ELA) Assessments.

Coordinated and Administered Fourth Grade NYS Science Assessments.

Coordinated Open Houses and Parent Visitation Special Events.

Fourth Grade-Level Chairperson and Response to Intervention Coordinator.

Served on the Instructional Support Team (IST).

Member of the following committees: Annual Professional Performance Review (APPR), Anti-Bullying, Union Negotiations.

Canaseraga Central School - Canaseraga, NY

Fourth Grade Teacher (1997 – 2001)

Devised and implemented daily lesson plans in alignment with NYS learning standards.

Coordinated Parent Visitation Special Events.

Coordinated and Administered Fourth Grade NYS Science Assessments.

Utilized teaching and classroom management strategies to meet students’ academic and emotional needs.

Served as mentor to students.

Served on the following committees: Canaseraga Action, Special Education.

Arkport Central School - Arkport, NY

Long-Term Substitute Teacher (1996 – 1997) and Account Executive (1996 – 1997)

Developed lesson plans for K-6 students in computer classes.

Developed website for Arkport Central School.

Sold advertisements for the website.

Education

Master of Science - Reading Education Alfred University - Alfred, NY (1999)

Bachelor of Science - Elementary Education SUNY College at Cortland - Cortland, NY (1996)

Certification Areas

Permanent Certificate - Reading Teacher (2000)

Provisional Certificate - PreK and K-6 (1996)

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