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Manager Life Insurance

Location:
Bath, MI, 48808
Salary:
100000
Posted:
October 21, 2020

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Resume:

David W. Eder

PROFESSIONAL SUMMARY

I have proven experience as an intuitive and creative leader with over twenty years of successful strategy, systems and process development. My strong suit is analyzing current business systems to develop best direction for the future. I have proven effectiveness in leading teams in the development of unified, integrated systems, while at the same time working collaboratively with customers and suppliers to achieve best practices. I have a very strong grasp of the concept of leadership and an ability to apply it to resources to maximize business success. I am able to adapt this methodology to most business environments.

PROFESSIONAL EXPERIENCE

MJB Consultants October 2018 – Present

Senior Process Engineer

Contracted to State of Michigan Department of Education

Assigned to Manage Michigan Integrated Continuous Improvement Process for Michigan Department of Education. MICIP is a systems strategy and process improvement for assessing needs, planning and implementing elements of the Whole Child in the P-20 Michigan Education System. Accomplishments as follows:

Advise MDE Executives on program management

Create project structure

Publish project charter PMM-0101

Gather requirements and publish SEM-0402 Requirements Document

Create and manage project plan (WBS) in MS Project

Create systems workflow diagram

Develop Project Management Plan (PMP) document PMM-0102

Create weekly status 4UP

Develop project communication plan

Develop project governance

Manage tasks and implementation steps

Guide executive steering committee

Maintain project artifacts (all project documentation)

Engage systems development team and create formal agreement

Set up project war room

Dewpoint, Lansing, MI March 2017 – July 2018

Senior Program Manager

Assigned to Renaissance Health Insurance of America – Indianapolis, IN

Responsibilities:

Managing the acquisition of Group Life Insurance and Disability from Security Mutual Life Insurance in Binghamton, NY.

Assist in developing IT systems solutions to replace existing legacy systems.

Advise “C” level executives on program management and systems solutions.

Created Project Documents

oGovernance

oCharter

oBusiness Plan

oCommunication Plan

oGuiding Principles

oCorrective Action Plan

oSystems Design Document

oTest Case Document

oProject Schedule (MPP)

oLessons Learned

Managed Project Plan

Migrated Host Systems to AWS (Cloud Environment)

Created weekly status

Conducted Update meetings

Managed tasks and implementation steps

Dewpoint, Lansing, MI April 2016 – March 2017

Senior Project Manager

Assigned to State of Michigan Child Welfare Services – Business Integration Center (BIC)

Responsibilities:

Managing the following Child Welfare Services IT Projects. The projects are following both Agile and Waterfall project management practices and are incorporated into Sharepoint and Changepoint documentation.

oSIGMA MiSACWIS (MAIN Replacement)

oKent County Consortium – Performance Based Child Welfare Pilot system

Development for KCC was a cloud based system

oCentralized Intake Mandatory Reporting Web Portal System

oCentralized Intake Customer Relationship Management System

oFilenet 5.2 Migration

Dewpoint, Lansing, MI Sept 2013 – March 2016

Senior Project Manager

Assigned to State of Michigan Department of Technology, Management and Budget (DTMB)

Responsible for Managing SOM Projects for Michigan State Housing Development, Lottery Charitable Gaming and Attorney General’s Office

Eight (8) projects following the SOM Project Management Methodology

oEstablish Teams

oDevelop Business and System Requirements

oDevelop Statement of Work

oEngage Purchasing and develop software system Request for Proposal

oEvaluate vendors

oDevelop project schedule

oUpdate executive dashboards

oManage implementation

Project array

oEnterprise Resource Planning (SIGMA) - four (4) agencies

oWeb based Historic Preservation system – MiSHPO (Web Based system developed with Microsoft Azure running in MS Cloud)

oWeb based Charitable Gaming system- CGIS (Web Based system developed with Microsoft Azure running in MS Cloud)

oLearning Management System – LMS (System was developed by vendor and hosted in their cloud)

oCustomer Relationship Management System - CRM (Web Based system developed with Microsoft Azure running in MS Cloud)

MRM Worldwide, Birmingham, MI Mar 2011 – Aug 2012

Associate Director of Digital Production Management

Oversaw the digital production of assets between Birmingham, Michigan office and Buenos Aires, Argentina office

Improved digital IT systems development by 50%

Productivity increase for monthly hours

Effectively enhanced quality through elimination of errors and improving on –time delivery

Worked on-site in Buenos Aires to assist in improving business processes, resulted to:

oMonthly hours moved from 12,000 to 25,000

oImproved quality to between three and four Sigma

oRedefined processes

oEight additional work streams are now being produced in Buenos Aires

oAdditional work has been contracted with General Motors

Spartan Motors Inc. 2004 – 2010

Spartan Motors, Inc., together with its five subsidiaries, engages in designing, engineering, and manufacturing custom motor vehicle chassis and bodies. From 2004 to the end of 2009 Spartan enjoyed twenty quarters of unprecedented profit and growth. The annual revenue grew from $300M to over $780M and profit growth from $10M to over $47M.

Executive Director of IT Systems and Processes 2004 – 2010

Spartan Motors Inc.

Participated as a member of a seven person Strategic Leadership Team. Responsible for operational and strategic decisions concerning Information Technology. Reported to the President and CEO

Developed and led the systems infrastructure and applications teams. Managed software development and systems maintenance for all subsidiaries utilizing centralized architecture

Realigned engineering systems to improve throughput, established software and hardware standards and implemented a PDM engineering vault

Established an engineering change process steering committee to develop a single uniform change process, completed and documented the process flow, selected PLM software and oversaw the implementation

Selected and directed the implementation of Kronos time and attendance system with shop floor data work station collection. This process eliminated traditional time clocks and manual data entry. We also included job tracking

Selected and received Board of Directors approval for the implementation of a rules based configuration system. The system known as SparCON is the core sales order entry and engineering rules system for all emergency vehicle chassis

Developed and established the Configuration Management Team. This cross-functional team is made up of engineering, sales and systems members on a permanent team to manage all aspects of SparCON. This was unprecedented at Spartan Motors. The team reported directly to systems

Established a process documentation and control team to allow moving from tribal knowledge to documented and controlled processes. This team reported directly to systems. The processes are now the basis for achieving ISO 9001 certification

Developed team to analyze and select a replacement ERP system

Developed and implemented standards for all subsidiaries websites. This included a consistent infrastructure and content management software, Ektron. The architecture is managed centrally. The content is reviewed centrally, but maintained by each subsidiary

Researched multiple ERP systems (SAP, Microsoft Dynamics AX, Oracle, EPICOR, Infor, PLEX, MAS 500) utilizing structured methodology and rated selection. System selected was EPICOR and was hosted by EPICOR in cloud environment.

Drove Spartan to establish an all Microsoft infrastructure. All new integrated systems were riding on SQL

Lead development of state-of –the-art data center

General Motors Service Parts Operations (GMSPO) 1978 – 2004

The time at General Motors was an incredible experience. The assignments included everything from information systems management, project management, systems design and implementation, sales systems positions both domestic and international, office management, policies and procedures development, shop floor management, office management, purchasing and distribution.

Sales Systems Portfolio Manager 2000 - 2004

General Motors Information Systems and Services (IS&S)

GMSPO World Headquarters

Grand Blanc, MI

Managed the development of the Retail Inventory Management (RIM) system. RIM is an international GM dealer vendor managed inventory system. The system interacts between the dealer’s in-house systems and GMSPO inventory control systems. This system allows for statistical control for replenishment based on sales analysis. Cap Gemini, BEA and EDS were included in the managed resources. The system was running in an EDS cloud system in Plano Texas.

Managed the development and implementation of Electronic Parts Information Center (EPIC). EPIC is a business to business website that allows AC-Delco distributors and GM dealers worldwide to order, view order status, check pricing, print and view invoices, download ASN’s and perform various business related tasks electronically. This assignment included interfacing directly with AC-Delco Distributors and GM dealers, working with EDS global web development, outside vendors, Canada SPO and GMSO International Sales

Benchmarked E-Commerce for GM at Caterpillar, 3M and J.C. Penney. The material was summarized and presented to GMSPO Leadership Team. I presented the same material to the Uniform Code Council E-Commerce Seminar in Dallas, TX 2000

AC-Delco Sales Administration, Systems Manager 1997 – 2000

GMSPO World Headquarters

Grand Blanc, MI

Managed Electronic Data Interchange and bar-coding for AC-Delco consumer related aftermarket. This assignment included interfacing directly with CRA customers Sears, Kmart, Walmart, etc.

International Sales 1992 – 1994

GMSPO

Detroit, MI

Developed systems for combining Canadian and U.S. based GMSPO dealer order processing into a consolidated system

Operations Systems Analyst 1990 – 1992

GMSPO

Swartz Creek, MI

Participated on GMSPO host consolidation team to combine three hosts systems into one

Established barcode standards for all GMSPO, worked with dealers to develop ASN’s and participated in AIAG standards committee

Office Manager 1988 - 1990

GMSPO

Atlanta, Georgia

Managed office operations and systems for a 2 million square foot distribution

Center

ADDITIONAL WORK EXPERIENCE

Adjunct Faculty 1992 – 2004

2013 –Present

Baker College – Flint, MI

Business Analytics

Business Systems

International Systems Management

Leadership

Business Strategy

Business Systems

Supply Chain Management

Participated on team to develop Bachelor of Business Leadership degree program

Adjunct Faculty 2013 - Present

Northwood University

Adult Education Undergrad Program

Lansing, MI

Managing Information Systems

International Management

EDUCATION/CERTIFICATIONS

Master’s Degree of Science in Administration 1991

Central Michigan University

Bachelor of Science in Management and Supervision 1987

Central Michigan University

SKILLS

Systems Development

Cloud Systems Vendor Management

Systems Integration

E-Commerce

IT Procurement

Team and Cross Functional Leadership/Team Building

Process Improvement and Problem Solving

Project Management

oWaterfall – 20 years

oAgile – Since 2011

Supply Chain Management

Operations Management

Strategy Development

Change Management

New Business Development

Procurement and Distribution

Budgets

Customer Relations

International Management



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