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Employee Relations Manager

Location:
Dubai, United Arab Emirates
Posted:
October 21, 2020

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Resume:

Sushmita Palit Singh

Al Barsha * - Dubai, UAE

Contact: +971*********

adg6fa@r.postjobfree.com

CERTIFIED IN UAE LABOUR LAW (KHDA)

Human Resources Professional – CIPD( pursuing) level 5

Qualified HR professional with about 10+ years of experience in managing human resource operations & HR project Management across diverse organizations. Proficient in Talent Management, Employee Relation, Conflict Management, Training & development, HR Policy and Process improvement, Compensation & Benefits, Reward &Recognition, Performance Management, HRIS implementation, Job evaluation, Career Development, Training Needs Identification Organization Design & Development, Employee Engagement. Well-versed in planning and driving various HR initiatives aimed at cohesive organizational growth, effective performance measurement, and overall operational improvement, currently looking forward to work with reputed companies.

Expertise in

Talent Acquisition

Talent Management

Career Management

Policy Implementation & Compliance

Project Management

Employee Relation

On-boarding & Induction

Employee Engagement

Organizational Development

Training & Development

Global Mobility (Visa Process, Letters, Contracts, Expat Management)

HR Operations

UAE Labour Law/ Jafzarules

Executive Summary

Human Professional Strategist and a proven HR Professional with a verifiable record of getting the job done and delivering organizational objectives.

Developing Policies & implementing across the group.

Recognized HR innovator, spearheading recruiting and retention, compensation management, Career Management, conflict resolution, succession planning, organizational Development Initiatives, change management, labor relations, and benefits administration best practice programs.

Proven track record of development & implementation of Digital HR Projects (PMS, Compensation, Leave management, Training & development, Reward & Recognition).

Adapt at implementing human resources strategies by establishing departmental accountabilities, including talent management, Career Planning, employee welfare activities, and capability development

Skilled in optimizing team’s dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results

HR Spokesperson with high level of integrity, uncompromising ethics and transparent communications.

Major Accomplishments

Acknowledged for setting up the Career Development Plan (IDP, HIPO, Succession Plan) across the organization, Formulated & implemented the same.

Formulated the SOP of the HR Department.

Acknowledged for employee engagement surveys for overall organization, Analyze and present results to management and employees

Acknowledged for onboarding 400 employees successfully.

Acknowledged for doing the Job evaluation & Analysis for the 2000 employees across the organization through Hay Methodology.

Played key role in development & implementation of HRWB & HRWeB projects(PMS. Job Evaluation, Compensation, Succession Plan, Global Mobility) in Technip (on-line real time e-platform for HR activities for the company’s nearly 38,000 employees and 40 offices spread all over the globe)

HR project Manager for digitation of PMS & Training Module on oracle-based system.

Acknowledged for hiring 300 employees in span of 3 month

Professional Experience

COMPANY

Sector

Designation

Period

Freelancer

Construction, EPC, IT

Consultant

Jan 2020(UAE)

Duncan & Ross

Engineering & IT

HR Gen/ Recruitment

2018-2019 ( UAE)

Support Foundation

NGO

HR Advisor

2017-2018 (UAE & India)

Usha International

Consumer Durables

HR Manager

2016-2017 (India)

SK Engineering & Construction

ECP & Telecom

Dy. Manager -HR

2012-2016 (India & Korea)

Technip KT

ECP

Associate Facilitator- HR

2007-2012 ( India & UAE)

Artech Infosystems

IT

Executive Staffing

2006-2007 ( India & US)

Crestech

IT

HR Executive

2005-2006 ( India)

Talent Acquisition & HR Operations, Onboarding.

Manpower planning and budgeting for all the group organizations.

Manpower forecasting & Analysis.

Knowledge of jafza rules & regulations

Devising recruitment strategy. Organize and coordinate with internal resources and external providers to deliver against recruiting needs, to source and to gather approvals, track headcount, select candidates, and complete administrative actions.

Facilitate effective recruitment strategies through various channels like company website, head hunting, job portals, employee referral etc. Developing/ implementing new recruitment/selection policies as per staffing projections.

Participate in overall induction and on boarding process.

Evaluate & update human resource policies aligned to changes in legislation and / or organizational requirements. Enhance productivity by resolving employee disputes including intra or inter team conflicts

Collaborate with the senior management in defining & implementing HR policies & procedures.

Manage the implementation of processes pertaining to recruitment, compensation, performance system, appraisal & career development, organizational KPI’s and employee welfare for transparency

Exit analysis

Render consultancy to the senior management on effectively resolving HR related issues in compliance to organizational policies and procedures.

Participate in disciplinary reviews, sensitive staff meetings. Monitor increment payments, renewal and termination of contracts

Facilitate and conduct interviews with candidates followed by reference checks. Coordinate activities related to research, design and implementation of HR best practice policies and procedures

Maintain updated HR records and ensured availability of documents required by auditors with copies maintained in personnel file

Interact with various support teams pertaining to developing and maintaining payroll followed by payment of staff benefits. Involved in processing of insurance and other related factors

Generate awareness on various HR policies and procedures amongst employees and conduct compliance audits aimed at seamless implementation of HR policies and processes in India

Assist departments on interpretation of policies, staffing and related issues and counseling employees on human resource policies, rules and procedures.

Career Development Plan & Training & Development

Coordinated employee engagement surveys. Analyze and present results to management and employees.

Organizing Communication Meetings with the Key/ Critical position holders for improving the organizational health by and large

Identification for the Key roles under Succession Plan and implementation of the overall Succession Procedure as per group Guidelines.

Formulated & implemented Individual development plan, High potential identification & development plans.

Was one of the key member responsible for creating Career development plan for employees across the organization and Implement the same.

Formulating the training Calendar and maintain the same.

Delivering the key behavioral trainings as when required.

Participate in training Audits

Training in respect to Career development plans to be formulated and implemented as per procedure.

Feedbacks of trainings to be maintained and evaluated.

Performance Management &Compensation Management

To manage development and implementation of monitoring systems for departmental performance indicators and standards, including ensuring data quality and compliance with internal and external audit requirements

To manage all departmental performance issues.

To provide training and guidance to departmental staff, senior managers, members on performance and service improvement

To coordinate and facilitate the communication to all staff of performance issues including the preparation of reports for managers and committees and giving presentations.

Administer the performance review process ensuring timeliness and adherence to process

Carried out action on the overall result of PMS to work out on the compensation changes.

Analyze outputs from the performance review process to ensure training and succession planning solutions are put into place in line with overall business plan.

Develop a consistent compensation philosophy in line with work culture and organizational objectives.

Ensure that compensation practices are in compliance with current legislation.

Use various methods and techniques and make data based decisions on direct financial, indirect financial and nonfinancial compensations

Assess employees needs by conducting organizational psychology surveys to find out what motivates and engages employees

Planning Salary Increments and getting the Budget approved from management.

Monitoring salary structure and benefits – Continuously keeping track of Salary and Benefits structure of the Organization.

Employee Relation & Conflict resolution

Design, Plan the policies & procedure in best interest of employees.

Conducted Employee satisfaction survey quarterly to gauge the employee satisfaction level.

Conducted a open forum “ Coffee with HR “ to resolve internal grievances.

Maintain the database for employee conflict resolution and analysing the best possible solution as per organisation and employee need.

Managing Employee Engagement Plans & Formulating Engagement Calendar.

Setting up suggestion box and awarding the suggestions taken into considerations.

Praposing the management the best possible solution n employee relations and conflict resolutions as when needed.

Global Mobility

Have hands on experience on the Global mobility

Sending the Employees overseas as per the group Requirements.

Develop the Terms & Conditions of the Assignment letters

Assignment letters & Secondments Contract

Experience on ECA Tool (Compensation tool for global mobility)

Framed Procedure (SOP) for Global Mobility

IT Skills

HRMS

Microsoft Office( Word, Excel, PowerPoint)

SAP (HR Module)

ATS

PMS System

ESS/ ERP (HR)

Education

Master in Business Administration (HR) from IMT Ghaziabad

Bachelors of Business Administration (HR)

Trainings & Certifications

Certified on UAE Labor Law

Training on Hay Job Evaluation Methodology

Trained on Employee Engagement.

Training on PMS Systems

CIPD – People management Skills

Training on Global Mobility procedures and IT systems.

Training on HRWeB (HR internal project of Technip Group) in 2008

HR Analytics- Talent Management

Health safety environment - Training

PERSONAL DETAILS

Date of Birth

15th -Oct-1984

Languages Known

English, Hindi, Bengali

Nationality

Indian



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